I'm very happy with the way they handled everything for my father's funeral. Thank you!read more

Overall my grandfathers services were very nice. The casket was beautiful, he looked great in his…read moresuit, and the facilities were very nice the days of the viewing and funeral. However, there were things here and there that really didn't go well the during the process. During the services, the clergy they provided called my grandfather by the wrong name, and she spent minutes throughout the ceremony shuffling through her binder randomly picking out readings that didn't really flow at all. We truly felt they called her about two hours before the services and she had no time to prepare. We were also pretty rushed during the carrying of the casket to the burial site from the hearse. We weren't given clear directions on how to carry or how to lineup, and even though we had eight pallbearers picked out the gentleman from the funeral home decided to help carry the casket from the back. They were very nice and helpful to my grandmother which was important to us but I hope they make sure they know the name of man in the casket the next time they start the services.

For my grandpas funeral we used Pirro and I can't express enough how amazing they were!…read more They were very personable and helped make the whole process seamless and as painless as possible. They showed respect and went above and beyond for everyone in the family, especially my grandma. I'm very pleased with the work that was provided by this funeral home and I highly recommend them. My grandpa looked lively and his casket was engraved beautifully. I really can't say enough good things!

We can't say enough about the exceptional service we received from the Pirro family. From the time…read morewe visited their office to review arrangements for our father to the moment we said our final goodbye at the cemetery, the Pirro family made sure every detail was taken care of. They guided us with care, comfort and kindness and we cannot thank them for the way they handled our grief. They treated us like family thought the entire process. THANK YOU PIRRO FAMILY! The Family of Elia Q. Sousou

There are two sides to this old historic cemetery separated by a main road. The oldest part is next…read moreto the police station. I love to see the artwork on the tombs and reading some of the brief messages of the people that lay here.

Really excellent. In this situation you often have to make lots of decisions in an unknown domain…read moreunder stress. Kevin and his crew used their knowledge and judgement to guide us through with real compassion and caring. We wanted a basic cremation so Kevin listened, advised, and made it happen. They handled pickup, crematory, death certs, and obits. We decided as a family that we would take the amount that would have been spent for exactly the same service elsewhere, and donate it to our favorite charity. This was the greatest value that Kevin gave us: spreading some good karma out of our loss. Unreservedly recommend.

We lost our uncle unexpectedly and had to work through making arrangements from across the country…read more Not knowing the area or having any recommendations we lucked upon finding Kevin on the internet - and let me tell you what a blessing he has been to me and my family! He walked us through everything over the phone, was very patient with all my questions and ended up handling everything for us so that we could focus on other things. When we landed in Syracuse, we had to hit the ground running to take care of other odds and ends. Kevin met up with us eliminating the need to stop by his office to obtain the death certificates. He definitely went above and beyond to make things easier on us - amazing customer service! Warms my heart to know that there are still good people in this world - and Kevin is definitely one of them. I would highly recommend to anyone needing his services! Thank you Kevin!

When my husband passed away in Upstate Hospital while we were on vacation, Kevin was kind and…read moreresponsive as we navigated a difficult situation. He processed our information and got the required death certificate for us in what had to be record time. When we had a problem later on (I had transposed a number on the death certificate, he made it right.

Please Look elsewhere. I have had aunts and other close family members buried with Farone. When my…read moremother most recently passed away I thought of this place first. I scheduled a sit down and met with Juliana she had NO remorse or sympathy and pretty much snobbishly asked "well what do u want." the establishment was grim, chairs and furniture was very dated and upcharges for EVERYTHING. Overall, this establishment seemed money hungry more than compassionate and eager to help when going through such a difficult time. Try Newcomer instead!

The folks at Goddard-Crandall-Sheppardson did an excellent job with my fathers services. They were…read morecompassionate, professional, easy to work with, and made our time of deep grief a little easier. I highly recommend them and express my deepest thanks to Matt, Chris, and the rest of the team.

Although it had been nearly 18 years since our family needed the services of a funeral home, there…read morewas no question as to who it would be. It needed to be Hollis! That is where all of our loved ones services have been held. From the very first phone call to Charlie, we immediately knew we were where we needed to be. The home itself is amazing. Its grandeur and character welcomed us with a sense of peace and familiarity, with memories flooding back of the traditional services our parents and grandparents had there. However, there was one thing about Hollis that we didn't realize had changed. Charlie teamed up with his daughter, Eileen - and they couldn't make a better team! Charlie had already earned our business with his charming personality, years of experience, and the comfort of traditions. Eileen brought an even further sense of compassion and comfort to the experience. She is lightheaded, innovative and reassuringly professional. We highly recommend Hollis Funeral Home ! Whether you are looking for a service that is less formal and more personal, or you prefer the traditional, Charlie and Eileen will make it happen. You'll leave feeling like you have been taken care of by dear friends.

We had a great experience with Charlie and Eileen at the Hollis Funeral Home. They were very…read moreattentive and charismatic regarding the situation. Highly recommended!