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    Ferguson David R MD

    5.0 (1 review)

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    15 years ago

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    Mountain View Family Medicine

    Mountain View Family Medicine

    3.5(10 reviews)
    2.7 mi

    after multiple attempts to schedule using online portal over the course of a month, I called the…read moreoffice to inquire about scheduling and was informed the online portal goes nowhere and nothing could be added to the page to indicate it's a waste of patient's time to schedule through UCHealth portal. instead of being helpful and scheduling necessary appointment, the receptionist was antagonistic and defensive. I would encourage patients to find alternate care with a provider who is transparent in scheduling practice and provides proper customer service training for their staff.

    Dr. Campbell has been my primary care doctor for over ten years. She herself is very nice, a good…read morelistener, and quite responsive to messages (though she is usually unwilling to do anything without an in-person appointment so she can get more money out of you). The office staff however, is another story. They refuse to do simple things like following up with insurance to get prior authorizations for medications they prescribed. I have one medication that was prescribed 2 months ago that they still haven't submitted the paperwork for. When I called to tell them that insurance still hadn't received the paperwork, and to ask that they send a new prescription to the pharmacy so I could buy it out of pocket (because I actually need the meds...) they intentionally hung up on me. Several weeks later, they sent me a letter in the mail saying they are dropping me as a patient. I guess they only take patients that don't require paperwork. I recognize that those of us with chronic illnesses are more work, but that doesn't mean we deserve to be dropped just because some of our medications require prior authorizations. Also, if you're considering David Ottolenghi (the other doctor at the practice) beware, he doesn't believe in vaccines... I sure wouldn't want a doctor who trusts politicians over science.

    Associates In Family Medicine - Timberline

    Associates In Family Medicine - Timberline

    2.0(23 reviews)
    2.1 mi

    So sad to leave this review as we have been working with our Doc here for many years, but we will…read morebe leaving her care now. Since the switch to the corporate "Village Medical" things have gone badly downhill. Getting appointments is a challenging process as all phone calls go to third parties not even located in the US. You can never speak to your local staff or office personally. Today I took my toddler in for his appt for an acute sickness and they turned me away because we are in between insurance plans. Although we were happy to pay out of pocket that is against their policies. This tells me they care more about getting big bucks from insurance companies than in caring for their patients. Not sure where I can take my sick toddler now, since we are refused care. As you can see from other reviews nobody is happy with Village Medical and the docs here should find new clinics to practice at asap since all us clientele are going to be leaving due to the poor administrative and customer care. Carrie Reynolds, let us know where you decide to move your practice and we'll follow you there!

    This practice doesn't care about their patients. They are the slowest to return calls for any…read moreoffice in Fort Collins. Their administrative team can't seem to process medication orders for months. Very disorganized. Nurses there are calloused and rough. They don't listen to the patient. Their minds are closed as they already think they know everything. No compassion, no empathy, nobody does more than the minimum required. Just say no to Timberline office.

    Ferguson David R MD - physicians - Updated June 2026

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