Repaired my dishwasher in a short amount of time and did the job efficiently great service highly…read morerecommend this place

After a 30 year career in the BBB I vetted Shay trying to help my sister find an ethical and…read moreskilled repair person to fix a 20-year-old washer. I just knew from talking with Shay that he not only knew what he was doing but that he was an ethical person. Up front I he told me the risk of what a repair might cost; how there might have to be a second service call, etc. He told me the risk of my diagnosis of the problem could be wrong, etc. And in spite of all that I recommended him to my sister for this repair. And even though he has a wide service area, he fit my sister in for a same day call. And my diagnosis of the problem was wrong. But that did not deter him from his original estimate of cost. I actually wish there were more stars to give Superior Appliance and Shay.

I am beyond please with the service Dave provided today on my stove. He diagnosed and fixed the…read moreproblem in under 20 mins. Super nice and professional guy. I HIGHLY recommend this company and the knowledgeable service tech who work there.

The owner (as he announced himeslf to me) made the service call for my stove himself (a couple few…read morelate expected to say the least). He was very nice and respectful when he finally showed up. However, the service was never rendered. It was fine because he said he that he would reach out to someone the could provide the service that was needed (and this didn't materialized either because I never heard from this so-called different repairman.) I can't fault "Americare Appliance Reair" for that (I don't think?) What I can fault is him for allowing me to pay him to simply reverse my dryer door (while he was already at my place.) A task that seemed quite simple to do, it although also seemed to stumped is personal abilities. After awhile he said that he needed to get a different bracket from his shop and that he would be by my place early in the morning to finish the job. He answered one phone call from me in the morning but never showed up to finish reversing the door (while he left all of the parts scattered about.) He would not answer or returned any more calls (not even before I submitted the review.) I sent several (friendly) courteous messages (during this time) but to no avail. I waited numerous weeks before submitting my review of this small business owner (to give him the "benefit of the doubt" to make himself whole.) I finally realized the he didn't know what he was doing when I googled my dryer's model number (and watched the video on YouTube. Everything that he needed to do for the job was actually provided on the dryer. He didn't need to get a different bracket at all. He just didn't he know what he was doing for all intents and purposes. I watched the video and troubleshooted the rest for myself. He really should feel bad and should mail my money back to me? I sure he that understands that is was wrong and that you all dailed into these reviews... good luck to you all.

I recently needed a few items and stopped in. The veteran…read moreemployees are an excellent addition and so helpful!

I want to give a big thank-you to Mike and the two other employees (one from the Pro dept. & a…read morenewer associate) who went above and beyond helping me find the correct fitting for my lamp. Mike spent a great deal of time with me, patiently walking through different options and ideas to make sure we explored every possibility. Even though we weren't able to find the exact part I needed that day, I truly appreciated the effort, teamwork, and excellent customer service from everyone who helped. Their dedication made a big impression, and I'll definitely be returning to Lowe's for all my future home project supplies.

Staff was making faces towards each other when I came into look at paint samples. Seemed to be…read moremaking fun of me while I looked with my two year old. He wasn't being unruly just looking & talking loud and they seemed to not like it or were rolling their eyes at us that he was touching stuff. Definitely rude.

Their paint is QUALITY. If you're going to do it yourself…read moreand tape and prep and etc etc, you might as well spend the extra buck and go to the source. I've tried Sherwin Williams paint from hardware/home improvement stores but it's not the same IMO. I'm by no means a professional painter but the rooms I've done with SW look amazing, good cover, no paint lines, no drips. No matter how busy they are they get me in and out pretty quick. I love that they keep your paint history online, great for touch ups!! You can usually catch a sale there, good value!

Not a legitimate business. He will say his payment method is not set up. He will ask you to cashapp…read morehis wife/girlfriend Marcella. He never shows up to make the repair even though he has charged you for "parts". Brad is a crook, thief, scammer. He will be caught.

no show for appointment then rescheduled for next day without checking with customer first. Also…read moreonly payment in Cash, Cash App or Chime. Very unprofessional!! Found another repair service as I feel the quality of how this was handled led me to believe not a legit company!!

My home refrigerator stopped working. Only frost crystals! Moved everything into coolers with ice…read more Went to YELP, found Keitz, called and spoke with Arlene. She fit me into schedule quickly. Shane showed up on time and in 15 minutes found the issue. Took an hour to unclog the defrost line, a common problem. Shane was awesome, highly recommended. They are now my "go to" for appliance repair. He even suggested brands and models in case I need to buy new. For now my 25 year old GE is running great. Thank you. Jay P, Highland, MI

I heard long ago that an old trick is to gain your trust by pointing at rust at the bottom of the…read moreheat exchanger and frighten you into believing that it's leaking carbon monoxide and that your family will die tonight. Kreitz played that game right to the letter. What's actually occurring is (according to three trusted sources) that your A/C got low on freon, this causes water to condense and freeze. When the freon is fixed, the ice melts, which causes a little rust, and it's all perfectly harmless. He also needed a week to replace my furnace (it was 40 years old). I looked up his business address on Google Maps/Street View (try it). I tried repeatedly for four days to speak to someone about cancelling my appointment but could never get anyone to answer the phone. Worst of all, the old man's son was tagging along, so he's being taught this scheme. If we hadn't had to wait so long, or if he would have just loaned us a small space heater to get us through the cold nights, we might have had Kreitz do the job. Instead, I went to Home Depot to buy a heater. While I was there, a contractor happened to ask me as I was walking by, "Would you like a quote on a furnace?" Instead of a one-man home-based operation, I dealt with a large professional state-wide organization. The whole thing was over in less than 48 hours and on a Saturday. I paid more there. But the fact is I need reliable, long-term support and satisfaction for decades to come, not a lowball price. And a reliable furnace. And they gave me a very nice Nest thermostat.

I scheduled a pick up with 248-Junk-Be-Gone for the removal of 13 metal file cabinet units from a…read morestorage unit. Dan and DeAndre called me to let me know their time of arrival, and they arrived exactly on time. Both men were courteous and thorough in the removal of all items which took about an hour in 90 degree heat! I highly recommend this company and will use them again for future needs.

From the owner: Whether you want full-service junk removal or prefer to load it yourself, we’ve got flexible…read moreoptions to fit your needs and budget. As a local, family-owned business based in Oakland County, we pride ourselves on transparent pricing, professional service, and a personal touch you won’t get from a franchise.

I wasn't sure how to update my original review, but in a nutshell this company is a scam and a…read morejoke. They will take your order and then conveniently never provide your product no matter how many times you attempt yo call email or chat. Even after over FOUR months I was never able to get anyone to resolve my order and finally resorted to havimy credit card issuing a charge back since I never received a response. That the alleged owner has time to respond to Yelp reviews is equally assinie in that he will respond to negative reviews but not responding to order inquiries or actually fulfilling orders. I don't leave reviews often, but this company is so very preposterous I felt the need to respond to the reply I saw on my review. I never got anything but a genetic your order is on its way and multiple offers for more orders until I blocked the company. Stay away, far far away from this place, they will just take your money

Placed an order a month ago and I wish I didnt. Their adress leads to a random plaza and their…read morephone does not even work. Tbey never respond to emails.This is definitely a scam..

I called yesterday for an appointment and I had a very pleasant young man, Chandler, here. He…read morecalled me before arrival and diagnosed my problem. I am very happy with his performance and price. One year ago, I had a different problem and I called GE, and I was not very happy with their performance. I'm waiting for the part to come in and be installed. So far, so good. Thank you.

They are not to be trusted!! They said it would take 3 to 5…read moredays to get the part but wanted to get paid upfront $300.01 8 days go bye and they would not call me back! So I called my credit card and turned them in! Don't use this company!