Creative Carpet is the only carpet store I would ever consider dealing with. The know their…read moreinventory and how to advise you on the right choice for your needs. Our carpet is beautiful. Jim was an absolute jem in helping us position our carpet and loveseats. He outdid himself to help us get it just right. You cannot get better customer service anywhere. I cannot recommend them enough.

I understand this is a laid-back establishment family owned. But in today's economy where…read moreeverybody's looking to save money and going to the big box stores I think it would help if they upped their customer follow up. My wife and I purchased a floor from there and we never received a call thanking us or checking to see how we like our new flooring, that would be helpful and give a good lasting impression that they care about future customers

The BEST customer service I have ever had with a company! My lower level with three different types…read moreof floors was demolished and replaced with engineered wood. It was a huge job. From start to finish Bob and his team advised me in a timely manner. The crew that did the work were extremely respectful of my home, and their craftsmanship was very impressive. If I could give 10 stars to Floorama in Rochester I would. Don't hesitate one second to call them for your floor.

Sasha installed our carpet in our basement today. Fantastic customer service, excellent…read morecraftsmanship. Looks fantastic! Will definitely use them again and recommend them for others!

Excellent professionalism and span of multiple services and selections. Staff is excellent.read more

Great experience working with Ultra Floors. They installed new hardwood floors in April 2021…read more Removed old carpet and flooring and disposed of it. Two installers finished the job in just over 3 days. Fantastic work! We will definitely be using Ultra floors to purchase and install new carpeting this fall for the upstairs in our house.

My wife and I were extremely pleased with this couple's expert service…read more Now, we'll be real happy to vacuum our carpet again. We won't have to be embarrassed when family and friends are over and have to walk through our home where there were wrinkles in the carpet. They are all gone, hoping never to pay us a visit anymore. They did an amazing job with professionalism and wonderful care for our home. I have found out that you definitely get what you pay for and with their work, we absolutely did, 100 percent. Joe W

This husband and wife team are amazing, couldn't be more happy with the repairs he did on 3…read morepatches, very reasonable, punctual, and was quick to respond. Will definitely be referring them to friends that are in need of re-stretching of their carpet!

Horrible company, do not do business with these people. Completely ruined my floors and left my…read moreproperty with damage! I have contacted them about the warranty and company failed to respond even after a certified letter. We have video and photo evidence that shows complete damage to our property, even after they attempted to resolve an issue. The Flooring Company sent out a cleaning crew and painter to attempt to resolve some issue, which ultimately failed. There are numerous soft spots throughout the floors, confirmed by numerous contractors after installation. We aren't asking for perfection but a professional job after spending over $25,000 for flooring. Your business practices we have experienced has been deceptive and unprofessional. UPDATE: Owner sent me an email asking to remove my bad review or he will pursue legal action. Watch out! Deceitful! The photos reflect the condition of which The Flooring Company LLC left my property in after they completed the job. I had to complain and push to get a cleaning crew which was ineffective (I had to spend $400 to get a cleaning crew to come out after The Flooring Company LLC's cleaning crew "cleaned" the property). Additionally, The Flooring Company LLC hired a painter to patch the damage to my walls, which did a poor job. Absolutely unacceptable and unprofessional company. I'm looking forward to The Flooring Company LLC to post the final images and videos of their flooring at my property--which would be downright embarrassing for their company. See you in court very soon!

I bought the tiles I wanted at Floor & Decor in Novi and the Flooring Co. installed them for me in…read more3 bedrooms and a hallway. I had 4 quotes total and these guys had the best price by far and they were rated highly on YELP. So I gave them the order. The workers worked neatly and efficiently. When i inspected the work after they left for the day, I found 3 minor issues to be fixed. I took pictures of them and sent them to the saleslady, Malak. The workers came back the next day and repaired them to my satisfaction. I wanted to rearrange some of the furniture and the workers were happy to so. I recommend the Flooring Co. for tile installation

This company is the best family owned business who treats their customers very personably. They go…read moreabove and beyond to make certain each customer is completely satisfied with their products and workmanship. I wouldn't go anywhere else for my flooring needs!

Our entire experience with J Rohr Carpeting was excellent; from the sale to measurements to…read moreinstallation. I can highly recommend this company.

Great customer service! Helped me out and loaded my van for me. I will return next time I need…read moresomething.

From the owner: Shelby Floor & Tile provides flooring, carpeting, hardwood, laminate, and luxury vinyl plank (LVP)…read moreflooring installation to the Shelby Township, MI area.

The minute we walked into the store, we felt comfortable. This was mostly due to Mark, who is an…read moreamazing salesperson. He never pushed us into any decision, but was able to make suggestions once he learned what our objectives and requirements were for the carpet. Once ordered, the carpet was delivered on schedule and the installers were terrific! It's been almost a month and we have had no issues whatsoever. We also had Coretec tile installed on our porch and in our laundry room and have been pleased with the product and installation.