This is one if the worst hotels I've ever had. The house keeping does not deserve that name. The…read morefloor was still dirty after the room keeping was done. Not to mention dirty glasses. Besides that, the hotel is in a lousy condition. Instable lamps, broken bed decour, and walls spot painted in the wrong colour. All together, highly NOT recommended. Especially with covid 19, I would expect a much higher standard when it comes to clean and shiny.

Very noisy hotel because of a restaurant on the ground floor. Unsutable bathroom, poor breakfast…read more Visited May, 2012.

Five starts for a beautifully layout hotel with excellent costumer service and great location…read more I have been staying for the last week in this Holiday Inn, coming from the US I can definitely say that this hotel is above the quality of those found in the US. This hotel is brand new and I am pretty sure I was the first person to ever sleep in the bed. The room is spacious, bed is comfortable, hotel is quiet and it's easy to fall asleep. Room is equipped with hair dryer, iron, ironing table, water boiler, coffee and tea. Some things to make this an even better stay would be: a refrigerator in the room, lack of fitness room, some enclosed storage space.

This was the worse customer service I have ever experienced. The woman running the front desk and…read morethose managing the breakfast made us feel like we were very unwelcomed. We were greeted with shortness and any attempt to ask a question (using google translator, we did not expect people to speak English to us) resulted in what seemed like frank hostility. As this was the middle of a long trip, we had a small amount of laundry to wash (mostly children's underwear, socks, shorts and shirts). I asked the front desk multiple times how much it would cost, and she told me "I can't tell you." On the second day, as we found no other close alternative, I brought down a small bag (enough to fill a very small sized laundry basket) and asked again. The woman and the front pointed to the ground and told me "there." Again, I could not get a price, even with the laundry in front of us. Much to my shock, we were charged 167 euros on check out for this. When I asked why she hadn't told me roughly how expensive it would be, she began yelling at me until I left. After checking out, I had a lengthy email exchange with the hotel. IN one email they sent me photo of a pricing list that clearly existed somewhere but was never offered when I asked. They promised to refund a very small nominal fee but that was never acted upon despite multiple follow up emails. As for location, that is great. The room was large, but without a fan or air conditioner (typical and not expected). However, because of the great location, it was quite noisy with the windows open. In all, this was truly the worst hotel experience I have had in all my travels throughout 40+ countries. It was unclear if hostile customer experience was based on where we were traveling from, because we had a child with us (a quiet 9 year old), or the norm for the hotel.

A great place to stay in Bamberg! Located right along the river with great views of the Rathause…read more Everything is within walking distance of hotel, so location can't be beat. Rooms: Bed and Breakfast style rooms with no thrills. Price: Comparable to other hotels with worse locations. Food: Breakfast is free and has plenty of options. Ate outside several nights and had great experience. Food was not bad or pricey.

Located at the end of Lange street the hotel is just a few minutes away from old town and the…read moreshopping area. Room is spacious,clean and modern. Bathroom is also clean and spacious. Person at the reception desk is outstanding. Friendly,helpful and professional.

Nice hotel but be for-warned breakfast is quite expensive. It is a nice large spread but 50.00 euro…read moreper person. The room was nice. And lobby was warm and welcoming. The people at the front desk were very nice and friendly. The breakfast was the only questionable surprise

Ok, ok, how horribly American of me to stay in a Best Western when in Germany? It's just so damn…read moreAmerican! However, if you're curious, other than the name it's not like the run of the mill Best Westerns that you'll experience in Omaha, Nebraska. For the record, I've never been to Omaha, Nebraska, but I'm certain it's quite lovely and the Best Westerns there are equally lovely. As I digress, this location is very European, with dare I say (write), smaller rooms and the traditional flavor, if you will. Very nice though, with great staff whose English was top notch! A very small, but accommodating, bar with a good selection of local Bamberg beer, and the breakfast buffet? Oh my goodness! Amazing!!! It's centrally located within walking distance to many of the tourist sites and I'd oh so stay there again! In fact, I will this coming summer on my next trip to Bamberg. If you're in the area, want a nice, clean and comfortable hotel at a very reasonable price, do yourself a solid and stay here. You'll be glad you did.

Love the design of the hotel as well as their breakfast. The rooms as well as the lobby and common…read moreareas are of fresh and modern design. The self-check in is quite easy.

If you want a nice quiet hotel this is definitely not for you. It's located in the heart of the…read morecity and within 10m of the hotel are at least 4-6 pubs and it was noisy until about 1am. Despite the double glass I could not sleep till past 1am. Everything else about this hotel is quite ok. Location is 5 star, rooms are 3.5 star, service is 3 star. The reception is only open for a few hours a day and if you intend to arrive beyond those hours you need to arrange it. It's a stones throw from the Dom, Little Venice and so on. Plenty of choices of food in the area and it's a nice old building. I would not stay here again only because of the noise level. The rest is just fine.

Nice hotel in a great location in Bamberg, Germany. Rooms are nice, a bit dated, but very…read morecomfortable! Nice bed and pillows! Perhaps the best part of the stay was the amazing breakfast buffet laid out each morning. Something for everyone on the buffet, hot foods included! Nice bar area as well, great place to hang out for a night cap at the end of the day. Very cozy, comfortable, Bavarian-style place. We would definitely stay again.

Beautiful hotel in a great location - walkable from the train and certainly the old town but far…read moreenough away that it is quiet and peaceful. Staff were friendly and helpful and rooms were very clean and comfortable. Breakfast buffet is amazing with fresh warm breads and just about anything else you could want. Super value in a beautiful town. Would definitely recommend!