Dr. Wiesenthal was recommended to me by someone in the medical field as empathetic and…read moreunderstanding.  I had high hopes that I was going in to see a doctor who would really listen and be able to help me.  Unfortunately, the disappointment that I felt was so profound that it has taken me nearly 8 months to wrap my head around it. Like some of the other reviews caution, you will spend a good amount of time in the waiting room.  I told myself that this was because Dr. Wiesenthal really takes her time with each patient.  I looked forward to my time with the attentive doctor. My time with the attentive doctor went like this: Me: Describes a symptom I am experiencing. Her: Hands me a business card referring me to another doctor. Me: Describes a symptom I am experiencing. Her: Hands me a business card referring me to another doctor Over. And over.   I left with 6 business cards, no discussion on what might be going on with me,  no clarification or insight into my symptoms,  disappointment, and a ton of questions.  One thing that Dr. Weisenthal did offer to me was a printout of the manifestation of one of my symptoms. But she never gave it to me. As I was checking out, she walked out of the back room and I said "Excuse me" in an effort to ask her about it. Her retort: "You'll have to schedule another appointment  of you want to ask me any other questions." As you would imagine, I have never felt more devalued, ignored, degraded, and looked down on.  If that is the sort of treatment that you're looking for in a physician, give Dr.  Wiesenthal a try.   If that's not what you're looking for, stay far, far away.

At first at I've had to wait for a month and a half to see for the first time Dr. Wiesenthal, we…read morewere changing doctor from another bad experience with someone else,I thought when I arrived to her practice, Dr. Wiesenthal and saw award for "most compassionate" This is it!! I found her, I found the right Doctor but unfortunately not. First time she run some tests as a general routine, the second time we went we waited long time in the room more like 45 minutes,( we got there on time for our appointment )and she showed up for just 15 minutes total, our appointment was at the same time for me and my husband, (as per our request), but in 15 minutes, just 15 minutes for two people with different questions and health concerns???, ( not enough time for either of us) she left us with the assistant for further questions. That same day I did a follow up tests results consult visit to not to waste time TRYING TO GET A HOLD OF SOMEBODY ON THE PHONE FOR MY NEXT VISIT, to my surprise the tests results took a month and a half to come in, ( very weird and too long for simple routine tests) and to my other surprise one of the assistants called me to give me the tests results of my husband and my self, the wording of this person lets say she is not a doctor to deliver news, was awful, we got really scared of what she told us, she said it very alarming and harsh, and when I got scared I ask to talk to Dr. Wiesenthal, but she said I've had to make an appointment for it, I asked her more questions about my husband and myself results and she said that Dr. Wiesenthal asked her to call us and give us the results,that's it !!! THAT'S IT???? and that she could not answer any other questions, apparently Dr. Wiesenthal was too busy to deliver such delicate news, needless to say Iwas saying ok i still have my follow up appointment with her on Friday, which I had to cancel because I had a back prodecure that same day, so I called them to let them know and reschedule, TO MY SURPRISE !! I WAS TOLD THEY COULD NOT RESCHEDULE ME AND HUBBY UNTIL I PAY MY OUTSTANDING BALANCE OF 220 USD EACH!!! I was whaaaaaat! My health insurance should covered that, so I called my health insurance and they've told me that the doctor wrote the wrong code word, that she only had to change a word in it and they will cover everything, since then and after 4 weeks I've have been trying to get a hold on the phone with any human at the office but answer machine is all I've got, my hubby went to the office personally, and the receptionist said that Dr Wiesenthal is in charge of the charges and money and that she will return our inquiry, STILL WAITING ... ALMOST 5 WEEKS AND COUNTING, WAITING FOR THE DOCTOR TO CONTACT ME. Of course, I've been billed for the total amount to my home but nobody including Dr. Wiesenthal seems to care tu return any of my multiple phone calls, also in the mean time I needed to see her for new concerning symptoms about my health, BUT APPARENTLY IF I DONT PAY WHICH I'HAVE BEEN TRYING, SEVERAL TIMES, SHE IS NEGLECTING ME AS A PATIENT. LAST TIME I'VE CHECK DOCTORS TAKE CARE OF PATIENTS FIRST NOT ABOUT MONEY FIRST... I f you need proper care, I suggest go to another doctor, I don't know who gave the "Most Compassionate award" to Dr. Wiesenthal, but for sure they should review their standards to extend such an AWARD, or at least talk to some patients before giving it away. Hope this helps !!!

I was a former patient of Dr Gonzalez and decided to change it up and try a new doctor. Needless…read moreto say I came back to Dr Gonzalez because I couldn't find the quality of care I was receiving from Dr Gonzalez. Dr Gonzalez is very attentive and truly cares about you. I came back and I'm happy I did. My wife started seeing Dr Gonzalez and when she first started going she wasn't in good shape health wise but after more than a year Dr Gonzalez has helped her reach all her goals and now she is feeling so much better. Thank you to Dr Gonzalez for everything you have done for me and my wife. We are truly grateful. Dr Gonzalez staff is excellent. Amanda handles everything in the office and nobody does it better than her. I definitely recommend Dr Gonzalez because he is a top notch Doctor and he has excellent bedside manner.

Well, my wife was found with a mass on her pancreas and had to go through a procedure called a…read morewhipple. This all could've been prevented had this doctors office referral team done their job! 3 months with the back and forth to also be denied care for her and her son? This will continue...

We absolutely love the Wurzbach Clinic. We live on the completely other side of town and make our…read moreway here because from the ladies at the front desk to the fabulous doctors and support staff, we would not go to any other place. Everyone is so helpful and kind and open to assisting you from the moment you walk in to the time for you to head home.

We came here today for my mom's echo cardiogram and everything went smoothly. There is a big…read more"Health Texas" sign you'll see from Wurzbach. The front desk staff and echo technician were all very polite and helpful. They have handicap parking right up front and had automatic opening doors which is very helpful with my mom being in a wheelchair. They have health classes here sometimes, and had a dedicated room for them. The space has an assisted living facility feel, especially in the nice waiting area. The clinic was nicely decorated for Christmas. While I still have my issues with the general Health Texas call system, this clinic offered a pleasant in-person experience.

Dr Kayser is a Very knowledgeable , thorough , caring physician who listens to his patients, spends…read moreextra time discussing with his patients his findings , and treatment plan with clarity and confidence of an experienced physician . He is an excellent physician with a superb office and clinic staff .

Dr. Kayser is very thorough, but also personable. I'm very glad I was recommended his name…read more The only downfall is that it's crazy hard to get appointments and even a person on my phone at times

I am currently in the middle of a healthcare crisis and rather than treat me, due to my PTSD and…read moreanxiety around doctors, Dr Hilbert told my mother to institutionalize me for bipolar ( I do not have a bipolar diagnosis. I have ADHD, anxiety, and medical Ptsd) . I am also aware that he was in touch with other doctors about my condition without my permission. But overall I just felt like he bullied the heck out of me. He said my pain is mental and not physical and that clearly I am not capable of handling it. I am not surprised to read these additional reviews for him. Unless you are an elite athlete or you are willing to roll over and take what he says, he is cruel and because he and I have a personality conflict, rather than treat my pain he has attempting to diagnose my mental health. I do want to add here that I have plenty of care for my mental health. But this doctor has no concern for that. Avoid at all costs.

Was looking for a new doctor and got a referral to Dr. Hilbert. In the course of an hour I was…read moreinsulted for my age, my weight and my freckles. He mocked me when I told him why I left another doctor. After telling this doctor I was in animal rescue (he asked what my interests were), he cringed and asked if my dogs were rescue dogs or were mine. When I said they are both he said my dogs are old and will die soon and I should not consider getting another because I needed to sleep. I became emotional and he was totally unsympathetic. He has no empathy, compassion or bedside manner. If you are looking for a drill sargent that will embarrass you into good health he's your man. If you are looking for a compassionate, caring partner in health, save your time, money and effort and avoid this doctor like the plague!

The Best Doctor everI I have been a type 1 Diabetic for 43 years and he is the best doctor that I…read morehave ever seen. Detailed, informative, and very thorough. I wish that ever doctor that I had ever seen was like him, then I would believe in our Medical Care System. Actually if all doctors where like him, I would call it our Health Care System. That is his focus, your health, not just giving you drugs. Step aside monkeys doctor Freiberg is in the house!

Dr. Alvarez is hands down the best internist/PCP (primary care physician) I have ever had. He is…read moreextremely attentive as he spent almost 1.5 hours with me on my first appointment. He is thorough with even the most basic of exams (orders an in office ECG) and takes that extra time to order an extra lab or two that will allow him to rule out a diagnosis or two. Most PCP's I have had usually just go with the standard response and don't investigate, while they may be right most of the time, I like to know that my doctor can see or at least try to discern the common from the uncommon, because that one time it shows could mean a great deal for my health or the health of my family. In addition Dr. Alvarez's staff is uber friendly. They are great on the phone and very patient with me when trying to figure out a time when I can come in for an appointment. He sometimes does run behind, and the one time he was running very late due to another emergency he made an exception and rescheduled me the next day for a later that typical appointment. The only other provider I have seen in his office besides him is his Nurse Practitioner (I have totally blanked on her name, but she is great as well and just as attentive and thorough). If anyone is in need of an internist or a primary care doctor Dr. Alvarez is one of the best!

I picked Dr. Alvarez by chance from a list from my insurance and it was the BEST decision I could…read morehave made. I cannot say enough good things about Dr. Alvarez and his staff. They are always polite and always professional. Dr. Alvarez is a great listener, asks the right questions, and is genuinely concerned about his patient's well-being. He goes above and beyond any Dr. I have ever met. If I could give him and his practice 100 stars I would.

Dr. Julio Beras Matos is an exceptional rheumatologist, to say the least. I spent seven years…read moresuffering from debilitating symptoms that were overlooked or dismissed as mere anxiety. I first met Dr. Beras Matos in May 2022 for a new patient consultation. He was incredibly patient and took the time to truly listen as I explained my medical history and the symptoms I had been experiencing for the previous seven years, symptoms that progressively worsened with each passing year. After performing lab work and a thorough physical assessment, he told me, "I believe you have systemic lupus." At the time, it was a devastating diagnosis to receive, but I was also relieved and deeply grateful to finally have answers and, more importantly, to finally have a physician who believed me instead of dismissing my symptoms once again. Over the last four years, Dr. Beras Matos has guided me through this lupus journey, and to say it has been tumultuous would be an understatement. He has always taken the time to sit and listen to me. There have been many tearful moments, and his compassion as a physician reflects the kind of person he truly is. He has always allowed me to actively participate in my treatment plan and respected my hesitations regarding certain medications, including azathioprine, methotrexate, Benlysta, and Saphnelo. He gave me the time and space to process difficult decisions and revisit treatment options when my symptoms worsened. He has truly exhausted every tool in his rheumatology arsenal to help treat my systemic lupus and chronic pleurisy. When I hoped to become pregnant, he transitioned me to azathioprine. When Benlysta failed to control my symptoms, he moved on to Saphnelo. When azathioprine was no longer effective, he started methotrexate. During my lupus flares, he has consistently accommodated me, making time to call me or see me urgently in clinic to help get my symptoms under control with steroids. Dr. Beras Matos is clearly passionate about rheumatology and autoimmune disease. He is eager to stay informed on emerging research and future treatments currently being studied in clinical trials that may one day improve the lives of his patients. He has been a constant guiding force throughout my illness, someone I know I can turn to when lupus fails me, someone who will help me search for answers and solutions. From 2022 to 2024, my lupus became so severe that I was unable to work. Today, I am able to work full-time as a nurse while also pursuing my education to become a nurse practitioner. I was able to plan my wedding and get married. I truly feel like I have my life back. It may not be the same life I had before lupus, but it is a life filled with far more gratitude for the good days and far more hope for what lies ahead. I remain hopeful about the research being done in systemic lupus erythematosus and the new therapies currently in clinical trials that may soon become FDA approved. And I know Dr. Beras Matos will be among the first to learn about them so he can continue providing his patients with more treatment options and a better quality of life. Systemic lupus can be a devastating diagnosis, as I learned in 2022. But four years later, I have learned that when you have a great rheumatologist by your side, it becomes far less frightening because you face it together, as a team.

Entitled, corrupt, petty - the most succinct words to describe the office staff here, which…read moreunfortunately reflects just as negatively upon the doctors for being complicit with their decision to keep them employed despite recurrent complaints about them. I booked months in advance, and initially received the paperwork to fill out and noticed several office errors in it - not a great look, but not uncommon. Then days before the scheduled appointment I get a couple of calls about issues with my insurance, so I call them back and leave a message. Eventually I am able to speak to the verification of benefits individual who tells me she cancelled the appointment already. Nice. She also proves to be one of the most rude, unqualified, dishonest people I've ever had the displeasure to talk with. She says she is having issues verifying my insurance. After several minutes of rude discourse, I find out they incorrectly recorded my insurance information, so I tell them the correct information and almost immediately she said it still isn't working...So i send over a picture of my insurance card, she says she contacted my insurance and is waiting for a fax to verify benefits...in 2026...strange...Don't hear back from her so I call Cigna and ask if they sent the fax and they tell me they don't need to use fax to send a proof of benefits letter (so lie #1 from verification of benefits person) and so Cigna sent it immediately to the office staff instead. I eventually get a call the verification benefits individual and she precedes to tell me they can't take me because my insurance is HMO (lie #2, my plan is Open Access Plus) and that I need a referral. I told her if that's the case, my PCP referred me to a different rheumatologist already so I could ask my PCP to change the rheumatologist referral to their office if they truly need a referral. She says they still can't accept my insurance (so lie #3). I ask if I could just pay out of pocket then and she claims they don't accept that either (lie #4). So I call Cigna again, they tell me I don't have HMO and don't need a referral with the Open Access plan so they call them and are likewise confused why they are refusing me because the office staff are telling them I need a referral and still won't accept me even if I have one. So I call the office front desk and ask if they accept Cigna Open Plus Plan and am told "yes". So I explain the situation and the front desk connects me with some administrator there who tells me they can't accept me because my insurance is a "3rd party multi plan" (lie #5). Called Cigna, they say the office is wrong and there are no "3rd party" plans. Now the office is just telling me and Cigna they just simply don't want me as a patient without further explanation (at least they finally stopped making up false reasons). Truly the worst "customer service" I've likely ever experienced. In case the office staff reads this: just know that one day you (like each one of us) will be face-to-face with God and have to give an accounting of, and answer for, evils and sins you've committed in life, regardless of whether you choose to believe in Him or not.