Sometimes returning phone calls are an issue but other than that emails are responsive and helpful

This is a real review, not a paid for one by Ferrandino. If you want to work for one of the best out there then these guys are it!! They are the best at deflection deceit and making you think you might get paid and make you work real hard and jump through hoops with nothing at the end of the rainbow. 75 day paywhich is crazy but doesn't happen even if you agree to their terms. There staff is the best at giving you every reason to not pay. They spend all your money training them how to not pay you! Don't know how the owner is still walking upright to be honest. read more

I don't usually waste my time reviewing companies. But I feel that this company needs to be exposed. I would strongly advise for any snow or lawn care company to stay away from Ferrandino & Son. Their payment process is a complete nightmare of endless hoops and hurdles. We are still working on getting paid on two invoices from last May. [[HIGHLIGHT]]Despite emailing me daily last summer with demands (work orders for two 2" weeds in the crack of a sidewalk), they are ghosts when it's time to settle an invoice.[[ENDHIGHLIGHT]] They consistently claim they never received our invoices even when I have proof of delivery and can see how many times they have viewed the invoice. [[HIGHLIGHT]]Communication is a one-way street. They will blow up your phone with requests but will never answer a call when you have a question about our money.[[ENDHIGHLIGHT]] 20 years in business and I can honestly say this is the worst customer I have ever done services for. Do Not work for this terrible company! The Target Land contract is the worst. You are required to pick up all the garbage on lot and grass areas each week prior to mowing and pull and spray weeds each week. If you leave a gum wrapper behind, you will need to go back and address it. Forget one weed? Again, you will get a red flag to go back and correct. Get it? None stop calls about nothing. Oh, and the fall cleanup they expect one every week starting mid-October until the snow flies. Do yourself a favor and stay away from this National Vendor. There is a Facebook group here in Minnesota with thousands of followers that talk about their terrible experiences with this company. I think it is safe to say that Ferrandino & Son has burned most bridges here. The people have spoken... Good luck finding contractors this year Ferrandino & Son! read more

Read the reviews, this company is the worst of the worst, you will be waiting 90+ days to get paid if at all..They currently owe us over 20K from the beginning of the season. [[HIGHLIGHT]]They email you every single day about the smallest things[[ENDHIGHLIGHT]], somehow Target still uses them to manage the landscape maintenance for their stores? No possible way they will stay in business, you won't get paid. Do not mow or do any work for this company. read more

[[HIGHLIGHT]]They reached out for service for HVAC to our business and was very rude and hanged up the phone once i told them they needed to have a credit card on file to run any kind of service.[[ENDHIGHLIGHT]] RED FLAG. read more

[[HIGHLIGHT]]Terrible to work with.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]They do not answer their phone.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]They do not return emails.[[ENDHIGHLIGHT]] They do not pay. read more

Don't pay subs. Drag every insurance submittal out. Stay away. They will sound great at first then rude when you need to collect. read more

We finished the job requested in the time they needed the work done. [[HIGHLIGHT]]Now they're saying they want "proof" that we sent an invoice.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]We were receiving up to 8 emails a day from different people inquiring about the exact same question, constantly wanting updates.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Even after the work was completed and the proof of work had been sent, we still got emails wanting to know if the job had been done.[[ENDHIGHLIGHT]] Completely unprofessional. STAY AWAY FROM THIS COMPANY!!!! read more

We have been a landscaper with this company have not got paid maybe once or twice since we started service 75 day payout then termination of contracts or threat to termination in the contracts when you press them for money what they're doing is unethical illegal, and we will be seeking legal action. If you are a small business do not do business with this company. I'm letting you know you will not get paid. read more

If I could give this company -5 star review I would. We took on a good bit of snow removal from them. [[HIGHLIGHT]]They will blow your phone up at all hours of the day, even when services aren't needed.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]When you have an issue or concern they do not respond.[[ENDHIGHLIGHT]] They will find any and every reason to not pay you. We're owed over 8 thousand dollars and at this point I don't think we will see a dollar. I wish we would have read the horrible reviews on this company before taking work from them. Complete and total scam artists. Absolutely no organization within this company. Different account managers for every single property. [[HIGHLIGHT]]They require using an app to check in and upload timestamp pictures of work that hardly works and you have to sit there and waste time getting it to work properly[[ENDHIGHLIGHT]] all for them to blow you up by phone and email asking for dates and time services were preformed when you did everything correctly through the app. Please stay away from taking work from this company, especially if you're a small business. They sound great at first, then it all starts to set in. read more

They do not pay their vendors!!! Stay far away unless you like to beg for your money!!

[[HIGHLIGHT]]Nobody can rely on them to be paid right.[[ENDHIGHLIGHT]] They avoid paying vendors and refuse to let employees cash out on unused PTO. [[HIGHLIGHT]]All around terrible company to work for or do business with[[ENDHIGHLIGHT]] read more

They never payed the full amount of the plowing invoice we sent them. It took literally months to get a payment from them. Everyone at their office is rude. This might be the worst company I have ever had to deal with before. read more

They never paid me for the work that I provided them. They admitted I provided the service and said I did a very good job(I even have the recording); Even the manager from the vendor that received the service was extremely pleased. [[HIGHLIGHT]]My specialist or account person quit and therefore, my information was lost.[[ENDHIGHLIGHT]] Just like that, no money. If you are a contractor and want to work for them, be aware as they are very disorganized. read more

They don't pay there sub's. To many Times on the phone with them and still getting no where.

Don't even consider unless you're happy waiting 3 month for payment. Made the mistake of giving them another chance after several years of refusing to work with them. Their contracted payment terms mean nothing to them. It is common that payment takes 60-70+ days after invoice approval. Perform the service - report on app - submit invoice - wait up to 30 days for the invoice approval - wait another 60-70+ days for payment. Excuse after excuse for payment delay, (new system, new employees, swamped with winter services, etc.). read more

landscaping and snow plowing a services are a scam, the subcontractors done do good job because they don't get paid, pulse price is not what they tell you upfront subcontractor stoped services our property is a mess. please stay away, away, away. you will appreciate it. i went with a local contractors and I'm so glad i did, talk to the owner all the time I need something and rally good pricing. read more

Simply put, they have no interest in paying on time as agreed. Gave them a second chance this season but that was a mistake. Never again

We did a sub contract job for this company and they stole 10% of the invoice payment. Unless otherwise stated they automatically take 10% off your payment. What kind of rinky dink crappy company does this? Then when I called to have them fix it they said no we won't pay you the 10% your due! read more

I highly would not recommend this company to anyone who is in the lawn and landscaping industry. I have done work for them on several stores for the year of 2024 and have yet to see a pay check. at this point we have discontinued service with them and not one of the so called "helpful" people that want to call you every day and sometimes more about a weed in the crack of a parking lot or something can answer the phone or return our calls. This company will steal your money and wait 12 months before paying. read more

Got a call from "Sue" to do some work at their kindercare location here in Orlando Florida. They agreed upon set price, work was done, invoice was sent. The whole time I thought 'Sue" worked for kindercare. Come to find out she actually works for this crooked company. Received check that was 10% less than invoiced amount. Called the office and their response was.... You opted to be paid "quickly". I didn't opt for anything! We were hired to do a job, did said job and got stiffed in the end. NEVER DO WORK WITH THIS CORRUPT COMPANY! read more

Worst company to work for. They don't pay there contractors. Then they charge you fees because you send them a termination letter because they don't pay and they only pay you half of it. DO NOT WORK FOR THEN. THEY ARE A HEADACHE TO WORK WITH. read more

I have been working for this company for 10 years and let me tell you I knew at the beginning it was difficult working with these guys but after 10 years of working with them I agree with all these reviews. They won't pay for two months. You can request early pay which they say is nine days but by the time the check is in your hand it's usually about a month and they charge you 9.5% just to get it a month earlier. They have a site manager that comes out in the middle of a snowstorm and will give you red flags as a territory manager. Even in the middle of a snow storm with an inch of snow and you have guys actively plowing, they will still, give you a Red survey and then hire somebody else behind your back to come out and then they deduct that from your check that you still won't see for two months. I hope people can read these reviews and understand why you never work for them and if anybody is interested in purchasing these services. Do yourself a favor and hire your local contractor , which you'll have better communication with than hiring this basically just as a company that screws over their vendors read more

very nice when scheduling the job, but rude, rude, rude when it's time to pay. they ask several times for the invoice, pictures and sign off, but continue to say they do not have them. the 3rd or 4th person we talked to said that now we werent sending it to the wrong email. we have given them too many chances, we will not be doing business for them ever again. read more

This company preys on small businesses, as I am sitting here writing off over $20,000.00 that they owe us, I just don't understand how this happened. We signed a contract with Ferrandino and Son on May 17th, 2022. We were to take over weekly landscape maintenance on all of the Salt Lake County, Utah Walgreens stores, 18 total. We were told that emergency clean-ups had been performed and that we would just take over maintenance. The following day we started receiving complaints from our account manager. The account manager was complaining about the state of the Walgreens stores, store managers were upset with the condition. We explained that we just took over the account and would get the stores into compliance. As we started showing up to these locations they were in a very poor state. Overgrown weeds, garbage everywhere, trees and bushes overgrown. We had our crews spend extra weekend hours to clean up the stores, when we started submitting invoices, they were rejected. As we started submitting invoices for weekly maintenance, they were also rejected. I began to contact their invoicing department, they just passed me on to supervisors. After 6 weeks of rejected invoices, I told the supervisor we wanted to give 10 days' notice, we were told that we were bound by a contract and that if we backed out, any money owed us would be used to pay another company to come to perform the maintenance. So we continued hoping that promises of payment would be kept. We just got deeper and deeper. On August 18th we gave our 10 day notice, 3 days later they sent us a termination letter. Now they owe us over 20K and say they owe us nothing because they have to get someone else to perform the maintenance. They terminated the contract, and then waited weeks to find another landscape company. Wouldn't they have had to pay the maintenance for the 3 weeks that they had no landscaper? Why does that come out of our money? For 3 months we paid out of our pocket to maintain 18 Walgreens, Why? read more

Friendly and professional staff. Whenever there is a problem they go the extra mile to help me out. Payments always on time and are much easier to work with than other property management companies. read more

*UPDATE 5/14 After sending pictures of work performed we received email 4 weeks ago stating we would be paid 1/2 of the total of our invoices. Have not yet received this payment, single star rating remains at this point. Through our research Ferrandino & Sons has apparently been adding FALSE 5 star reviews (also evident in the wording of those reviews) to increase their ratings and have also been "black-listed" for non or reduced payments by no fewer than 7 contractors we have spoken to in the eastern Va. area. Contact us for this list or details. We are working to spread the word to help other contractors avoid working for free. Reha Roncoroni & Nelida Baeza were the 2 representatives that contacted us for our services. They each currently have voicemail however we have not received a call back to resolve this matter. Again,snow removal was performed January 4th 2018. read more

They had me travel out of state to look at 11 buildings. Me and my helper spent half a day and traveled 120 miles, took photos and submitted measurements and scope of work. They refuse to pay their vendors! Its been almost a year and they refuse to pay me!! read more

They play games with the paperwork requirements. You probably will not get paid for the work or they will make you wait 3 months and then short pay you. THEY ARE CROOKS!!! read more

I could go on, and on, and on giving endless examples of how crooked this company. They are nothing more than snakes and whats worse is they literally do nothing. They are just middlemen, they take the money of large companies, and then keep it without paying for services their customers received. After we were fired from our 2 year contract yesterday without warning or reason, I spoke to a friend that works at one of the locations and was told the landscaping looked great! I spoke to April Ruffin at Ferrandino and she was extremely rude the moment I got on the phone, she gave no reason as to why our contract was terminated, the only thing she had to say was, "it is what it is". If this company emails you an RFP, DELETE IT!!! read more

Ferrandino & Sons is not worth the headaches. We have done work for them for two years and what you have to go through to get paid is not worth the revenue. Their policies put all the risk on the contractor. Their terms are 60 days minimum and if their client does not pay them, they don't have to pay you. read more

One of the worst companies I have ever worked with. I wish I would have look at reviews from others before deciding to do business with this company. 6 month later and I am still trying to get paid for service that we were subcontracted for. read more

This is a great company to work with if you're looking to expand your business ventures. We've always had good relationships with our account managers at Ferrandino, and any billing questions have been quickly answered by their invoicing department as well. We've worked with several of the national contractors before, and by far I have to say these guys are the easiest to work with. read more

As a contractor in California you don,t have a leg to stand on with this company. They DO NOT PAID THEIR CONTRACTORS. They owe us thousands of dollars and no one will response to us. We did work for them for over a year and in that time they never paid on time always over 120 days past due. They wanted you to do work that was not in the contract and would send pictures of the same stuff over and over saying the work was not done so they would not have to pay. They forgot to delete the time stamp on pictures that would show they were years old. How do you give a minus rating. read more

Liars, unprofessional, clueless, disrespectful and arrogant. Hired to do multiple snow removal sites and now payments have not shown up...no help on the phone whatsoever....still waiting for payments and will def be bringing lawsuits against these idiots. DO NOT DO ANYTHING FOR THESE ASSHOLES BECAUSE YOU'LL REGRET IT read more

This is a very poorly run company, DO NOT DO ANY WORK FOR THEM! They call you a million times to ask you if you can do a job for them right away, because they probably burned the last guy, and then you do the job, and then no one answers your calls or e-mails about getting paid. And then when you finally threaten to sue them they respond and tell you you need to fill out a 25 page packet, and change your insurance if you want to get paid. THEY ARE CROOKS, THEY SHOULD NOT BE IN BUSINESS. PLACES LIKE THIS NEED TO BE SHUT DOWN, DO NOT WORK FOR THEM! THEY ARE A SCAM AND I'M SURE THEY WILL NOT BE AROUND FOR MUCH LONGER. THEY ARE FRAUDS!!! read more

They told me I would be paid in 45 days. When that rolled around they said I had been misinformed and it was actually 60. When 60 rolled around they said they had lost my invoices and I needed to resend them. DON"T EVER work for this company!!! I have a lot of money invested and nothing in return. One invoice I sent on 10/14/15 they say will be paid on 2/2/16! They are CROOKS! read more

Contractors beware they will find every excuse not to pay you, We are still waiting to be paid from Dec.2014..I'm Just hoping we can get our money and never work for them again.. read more

It would be a no star but we don't have that option. This company is a fraud. Like other companies that have been ripped off by these people, we have also been ripped off. We were called to and after hours emergency call at the Books - a - Million in Daytona Beach, Florida, it was Ferrandino and Son that called us. We fixed the problem, filled out the endless paperwork they required for payment, when I called and asked about said payment they informed me the ticket was closed - Really? without payment? I even sent them a self addressed stamped envelope so they could mail our payment and they sent me back the envelope with nothing in it! yes the envelope was empty. These people are losers and scam artist. STAY AWAY FROM THIS COMPANY! Next step I'm contacting the Better Business Bureau. read more

Multiple calls asking me to plow for them after current company walked away and left them high and dry. Evidently they were the smart ones and so was my wife who said "don't work for them, you have to beg to be paid and submit you paper work over and over". Well I didn't listen, site I plowed is more than happy and informed me that they paid Ferrandino a long time ago. It is now August 18, 2015 and not paid, Mr Banks moved on, Mr. McCarthy is his replacement and knows nothing, so we started again in July. Ferrandino and the storage site benefited from my hard work, but me I just leave messages and re-fax over and over as I dwell in their endless scheme to not pay. Hope all they get in the future are bottom of the barrel contractors because the good ones are spreading the word and so are the national chains they contract with. read more