I loved this business but have not been able to reach anyone at the listed phone number. I am so…read moreconfused because I was a patient with Dr. Deborah Carter. Multiple calls to the listed telephone number just go strictly to some not even a legit response to leave a message but have left numerous messages with no call back. Disturbing to say the LEAST. What the heck is going on?

The receptionist was very professional and helpful, although the other receptionist hasn't placed…read moremy appointment in the correct schedule. After I gave her my appointment card and told her who made my appointment. She then spoke with my doctor, and everything was corrected. My appointment took place as scheduled. It was a long, thorough, and tedious series of tests. Overall, it gave my doctor the appropriate feedback that he needed.

I would highly recommend. Very professional, caring and reassuring. I cannot speak highly enough of…read morethe professionalism with my Autistic daughter.

Bartlett location: Ask for specific issues to be addressed which were not addressed. Christian…read morecounselor did not consistently open or close in any type of prayer. Office experience seem to focus more on negatives than making things positive. Went to other counselor to address family issues.

I have been seeing my therapist, for over a year now, and from the very first session it was clear…read moreshe has a true passion for this work. She listens with care and offers thoughtful advice--even when I wasn't quite ready to hear it--yet she always remains patient and steady in her guidance. It can be hard to find a therapist who is both professional and skilled, but she has been exactly that. She's knowledgeable, takes the time to understand where I am, and adjusts to meet me in that space. Her ability to balance professionalism with compassion has made each session a place of real growth and support.

If you want a counselor who's heart is in their work, and who truly cares about improving your…read morequality of life schedule an appointment with Jessie. It's not often that you come across someone is doing the job that they were absolutely made for but Jessie Gaines Osborn is doing what she was born to do. She cares deeply and keeps the sessions very casual so as to put you at ease. And it works. She listens. And because she listens she is able to provide incredibly helpful and insightful advice. My mood is always elevated by the end of the session. She helps you to get past incorrect perceptions and grounds you in reality while constantly encouraging you. I have gone to Jessie for a year and I trust her and wouldn't consider any other therapist because I don't want to take a step backwards in my progress. And I promise you any other therapist may be good at what they do but they are all a step down from Jessie.

Sheridan has been my counselor for several years. I come when I need to and stop when I don't. She…read moreis a great counselor. She is really good at EMDR which is a hard process to go through. She is very personable. She is willing to work with clients as much as she can on appt times, billing, insurance, etc. she has a lot of experience. I am a student getting my masters in counseling so I am pretty up on techniques and she is really good at helping client implement techniques to help themselves.

Ok so I have to update this. These guys just did something for me that might really improve my life…read moreand I can't say what it is, but if it works I will be extremely grateful. So they need to improve their phone support but they actually did a really good thing and they didn't have to. My apologies for any confusion.

The degree of incompetence shown at this facility is incredible. One star rating is not low enough…read moreto denote the low caliber of this clinic. The receptionist knows nothing. Appointments are lost in the system or cancelled without notice. You will be asked to reschedule but you can only call after 1:00 PM, and you may only reach voicemail, meaning you have to call back again. If appointments are missed (even if it was the clinic who cancelled) you risk being dropped as a patient. The doctors do not keep good notes, so the patient must remind the caregiver of what procedures (blood work) or prescriptions have been given. For patients receiving counseling, don't be surprised if your therapist spends the entire session talking about himself. This place is the bottom of the mental healthcare barrel. Visit only if you have no other options.

This is a horrible place, full of incompetence. I came here expecting to be assessed for ADHD,…read morewhich is what my appointment was scheduled for. Instead, Tomika Washington completely invalidated me while I was explaining why I believe I have ADHD and the problems I've faced. She is supposed to be a psychiatric nurse, yet she made extremely hurtful and stereotypical statements about ADHD. She told me I couldn't possibly have ADHD because I was sitting still and not moving around. She also said that because I didn't make bad grades in school, that disqualifies me from having ADHD. She claimed that if I truly had ADHD, I would have already been diagnosed and would have had accommodations during my school years. Instead of helping me, she told me that when I go to college, if I start doing badly in school, then I can come back to get diagnosed. She repeatedly tried to push a diagnosis of anxiety on me, even though I do not have anxiety and said nothing that would indicate that I do. Anyone in the psychiatric field should know that people with ADHD can sit still (some do and some don't). There are also many adults who are only now being diagnosed, even in their 40s, because ADHD was not widely recognized or properly screened for when they were younger. There are also many people with ADHD who make good grades. Often, because of their intelligence, they learn to compensate and work harder than everyone else. You shouldn't have to wait until your life starts falling apart before you are able to get help. On top of invalidating me and spreading misinformation about ADHD, she also put words in my mouth by claiming I had anxiety and was worried about school when I never said anything like that. She even suggested that I probably have autism simply because I wasn't energetic in my speech. If you want someone who will invalidate your concerns, put words in your mouth, and show a lack of understanding about their own profession and mental disorders, then this is the person for you. If not, go see an actual psychiatrist or a psychiatric nurse who is competent and compassionate.

I get very good care from Their staff. They can get to your…read moreproblem , help you deal with it and give you steps to get better. Office is clean, comfortable and front desk employees are very nice.

So one of the biggest problems in trying to find a counselor is finding someone who truly takes an…read moreinterest in you beyond just a one hour time slot each week and finds a way to reach you in a unique way. The counselors at Hope Evergreen really go beyond the basic and try to find the best way to communicate and connect with someone where they are and what they're experiencing, and that's rare. When you have a counselor who is striving to treat you as an individual, it makes such a difference in working out your issues. I can't recommend Hope Evergreen enough.