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2 years ago
DON'T SEND YOUR FUR BABIES HERE. GO ON ROVER AND FIND A RELIABLE, TRUSTWORTHY SITTER WHO ACTUALLY CARES ABOUT YOUR DOGS...BECAUSE THIS PLACE DOESN'T. If I could give this place less than 1 star, I would. I'm not one to write reviews about companies, because as a small business owner myself, I try to give all businesses the benefit of the doubt, and work with the owners to come to solutions that are in everyone's best interest. But being as this is a place where you bring your fur babies, and the amount of issues I have had with this business, with little to no remorse from the owners, I wanted to save someone else the trouble. Just a few incidents that I experienced: my dog vomiting gravel for over 2 days because he ingested rocks from their yard (it was enough that he was obviously out there long enough unsupervised), coming home covered in dog poop matted to his back legs costing an additional $75 to get groomed and shaved, always smelling like pee and covered in dirt every time I pick him up, his collar being shredded by another dog with no one noticing, not being fed enough coming home starving. This business only cares about making money, not about the actual health and safety of your babies. I've started using Rover and honestly, 10/10 for all the sitters I've found on Rover. They're the same price (or cheaper) as this place and will actually take care of your dogs. Save yourself the trouble and don't bother going here. read more
5 years ago
I've been taking my dog to Fetch Me Later for almost two years and it's her home away from home. When I ask her if she wants to go to pup-care to see her friends, she gets SO excited! Deanna and her staff take amazing care of each and every dog. They are all experienced with different breeds, temperament levels and situations. I love that I can drop my pup off (without any kind of appointment!) and completely relax, knowing that she will be treated and loved like family. read more
5 years ago
I highly recommend you NOT leave your pet With this kennel. The attached photos show how my puppy was returned to me. The gapping wound bloody and on the verge of infection. The owner was unresponsive to my request for an update and Clearly that was by design. We were not notified of the injury that occurred the day before pick up. When we noticed the open sore we asked what happened. The owner's response was shockingly rude and abrasive. So sad. read more
4 years ago
When Penny ran this place, it was great. Once she left, it went to pot. The grooming became sub par as did the doggy daycare. We will never use them again. Unfortunate too, because we used to love having our dog there. read more
4 years ago
We left our golden doodle at this facility for one week. When we picked her up, she was extremely hungry, extremely thirsty and had kennel cough which she has never had in her 12 yrs. Also, both her and her bedding stunk as tho it were urine soaked. Big mistake leaving her there! read more
5 years ago
Just a warning to others please do not take your pets to Fetch Me Later in Fenwick for daycare or boarding. On Friday at 11:30am my dog was bit by another dog while staying at the kennel. I understand that sometimes this happens as dogs will be dogs. Having said that I do believe that the kennel should be contacting the owners of the pet and letting them know immediately once an injury or illness has occured. I was not contacted until 6:56pm. I was told that the injury was minor. They had seen wounds like this before and they could crazy glue it. I didn't feel comfortable and wanted a family member to take my dog to the emergency vet to have it looked at as we were a seven hour drive away. Arrangements were made. However after I spoke with them they decided that this wasn't their normal opening time and my family member would have to wait until 10pm to pick him up when staff was back to let the dogs out for the night. My dog was left alone without any care from 7-10pm and the owner would not accomodate a pick up to go to the vet during this time. I was panicking that he would be in a cage digging at his wound. The owner lives on the property this facility is on and wouldn't accept someone out of their business hours to take our dog to the vet. Their website says they treat the animals with love and care. Sounds contradictory doesn't it? I had contacted the emergency vet clinic to let them know our dog would be coming. The vet clinic asked me to send a picture of the wound to them by email so that they knew what they were dealing with and what the level of urgency was due to covid and limited capacity. I called Fetch Me Later back and left a message asking them to take a picture of our dog's wound and send it to me so that I could send it to the emergency vet. My dog was picked up at 10 p.m. and the owner Dina was there she gave my relative a hard time about picking the dog up without having paid for the 3 days of boarding. My relative advised that she would have to take that up with me. My relative ended up taking the picture of our dog's injury and sending it to the vet. Our dog was seen Saturday morning once they had room for him and he had surgery for internal tissue damage and stitches for his wound. He is now on antibiotics and pain medication for 10 days. We had an expensive vet bill that perhaps could have been significantly reduced had we not had to go to emergency vet clinic on the weekend when the injury happened at 11:30 on Friday. Our dog's wound is leaking and he will require two more vet visits one to check out his wound and another to have his stitches removed. For the next 10 days our little guy won't be able to go for long walks, he's not going to be allowed to run, have his ball thrown to him or be off his leash at all when we are outside. For a business that boasts on their website that they will take great care and responsibility of your family's pet they haven't even called us to find out how our dog is doing and it's now Sunday evening. In my opinion they lack compassion, care and are negligent for not allowing an animal to go for care when it needed it. read more
11 years ago
Let's face it no one wants to leave their dog or cat with stranger! But leaving your dog/cat is like leaving them with auntie Pennie for the weekend! The place is so clean always, and the staff are so nice! I personally bring my American bulldog for doggie daycare and the occasional night stay and she loves it, as soon as we pull up she knows oh Jezee auntie pennies & al's house! (Starts with barking and rapid tail wagging) I have yet to board my cat but I have no doubt that the same professionalism and care will be provided. Thanks guys! read more
5 years ago
Hello, I used their service while I was working in the area for the week. They were close and had early drop off. Called, inquired about daycare. I was told I need proof of rabies vaccination. Dug that up so I was prepared. Was never asked to see that when I arrived. The young man I spoke with there was extremely cold. Zero interpersonal skills. I did not get a real warm feeling that this was the right place for me. Was never given a tour of the facility. Dropped him off day one, spent the day worrying ( gut instinct). The last day my work appeared to conclude early. Asked for an early pick up, was immediately told NO. Given the hours for drop off again. 7-10am and 3-6pm. So okay I will have to find alternate accommodations for him tomorrow, now he realizes he is loosing money (~$30 and their web site says 20/day). Zero flexibility on times had to by 12:00. What happens with the dogs when no one is there between 10-3? Kennels? Allowed to roam the yard and fight? I won't use them again too many questions that the guy was reluctant to answer. read more
More info about Fetch Me Later Pet Hotel & Spa
212 Foss Rd RR 5
Fenwick, ON L0S 1C0
Canada
Directions
(905) 892-3754
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Visit Website
http://www.fetchmelater.ca
From the Business
Specialties
Here at Fetch Me Later Pet Hotel and Spa in Fenwick, we realize the transition is often much harder on the pet parent than the pet! Our aim is to keep your pet as comfortable as possible while you're away.
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