The people working at Lock One Animal Hospital are outstanding. My cat barfed in her pet carrier…read more The staff took it upon themselves to clean up the mess. Geoff Culf, DVM who attended to my cat, was compassionate, tender and caring towards my cat. Dusza was not treated as an object, but an equal living being. Thank you

Amazing Vet Clinic!! Top notch! Ive gone to Sam for years and she's always been helpful, explains…read moreeverything clearly and shows the utmost care for your pet.

My regular vet retired and I moved into the area from the big city so when it came time for my cats…read moreto have their annual check up and vaccines I asked around and people said to come here...Dr Bob is amazing and so nice and doesn't speak down to you when explaining things...even throughout COVID did the team act professional and yet still personable.

If I could give this place less than 1 star I absolutely would and I've been going here for years…read more I recently brought my fur baby in to have a mass removed. They did that BUT they also removed 4 of my senior cat's teeth without my permission (after telling them 3 times I did not approve dental work). Then, they held my cat hostage until I paid for the dental surgery. They tried to rip me off for more than $1100, WTF?! I disputed this with my credit card company and provided a call log as this place stated I provided my verbal authorization for dental surgery and that we had a lengthy conversation during a 1-minute phone call (during which I could not hear them). Ultimately the charge was reversed but only because I fought for it. Warning: this place hard-sells dental work and does unauthorized surgeries. Ever since Dr. Bob sold to Vetcor (a large US-based company), this place has gone down the drain. Be careful when you go here; their staff is so incompetent that not once did they record in my file any notes stating I would not allow dental surgery. I will never be back to this place that puts profit before honesty. Shame on you Dunnville Vet Clinic.

My dog is fearful aggressive and needed surgery to repair her CCL and meniscus. The hospital is…read moreFear Free certified. Rather than muzzling my dog and amplifying her stress before a serious surgery, Dr. Turpel had her licking his face by the end of the ortho consult. Incredible. The surgery was a success and my dog is recovering well.

Over the years, I have had several dogs, and have dealt with numerous vets. From routine checkups…read moreto critical treatments and surgeries. Speaking from reasonable experience, I can say that this clinic provides a level of service and experience that is superior to any clinic I have ever attended. Back in November of 2025, my 11-year-old Golden Retriever, suffered a complicated tibial fracture. The prognosis at the VCA was very poor, thankfully I found this clinic last minute. Dr. Turpel was kind enough to take us in right away, the surgery that he performed was simply textbook flawless. The post-operative care was incredible. You can tell that this man not only has experience, but loves what he does. Our dog fully recovered from what was a very tragic and serious accident. Given her age that alone is a small miracle. I am convinced that if the surgery was performed anywhere else our dog would not have made it, not to mention that the costs would have been significantly higher. Dr. Turpel and his team really are miracle workers for pets and their owners. Thank you for saving Bonny, our family is forever grateful.

My two senior (12M/14F) rescue dogs have been patients of theirs since October 2023…read more Dr.Zaeem and the entirety of the Court Animal Hospital family set the standard by which Veterinary practices should operate. Dr Z and his staff held my hand through making impossible decisions, saying final goodbyes, an emergency dental surgery - to mention a few. This clinic's priority is providing accessible and informed care based on your pet's needs. Court Animal Hospital delivers transparent, meaningful and accommodating care.

Just visited this clinic over the weekend with an emergency situation as my dog was injured and did…read morenot have a local vet yet and I am extremely pleased with everything overall ! They took excellent care of my older rescue dog Bella and the staff was welcoming attentive and immediately made us feel at ease! I have zero complaints or concerns and This will be Bella's permanent vet clinic moving forward. :)

I suspect Dr. Adel works for the pharmaceutical companies. I've been taking my cats there for years…read moreuntil recently. I'm in the process of researching other vets in the area as I don't trust this office due to the recent death of my 4 year old cat. She has had a few illnesses since she was born. Mostly random bouts of conjunctivitis which I read can be bothersome and frequent as she was one of 3 sisters in the household. I used to treat all of them at once to prevent the spread of the virus and had been diligent in isolating the kittens who are still sick. Haiya developed a UTI lasting well over a year. She was treated with the same medication I treated the conjunctivitis with. CLAVISTAN. It wasn't doing the trick. She would appear to get better and then it would flare up again and so back to the vet we go. Over and over again until I was nearly bankrupt with vet bills. The communication I received was vague at best. I had already diagnosed her myself each time I didn't need to pay $85 to tell me that. After receiving the same medication for the 4th time I had been researching effective UTI treatments. Clavastin wasn't even on the list and no other suggestions were mentioned by Dr Adel or prescribed. It was painfully clear to me that Haiya was suffering. I'm on a disability and this was getting expensive. I started selling things that I had just to pay the vet. My other 3 cats were fine. Fit. Trim, active. Two peas. Haiya was my baby. I bottle fed her since she was always getting pushed out of the litter. We were so bonded. One night we were watching a movie. The other 2 girls came in and one of them ran up and swatted her like she was jealous I was giving Haiya too much attention. Situation diffused I started to gently clip Haiyas nails. Just one or two at a time at intervals. Sometimes it would take me 2 days to trim them but she has one chronic ingrown nail on each front paw that were very difficult to maintain. As they grew fast large and directly into her pads She was a polydactyl. The extra digits were mutated and hard to deal with. Dr Adel said they didn't feel comfortable operating to alleviate the situation but I should continue to torture my cat often to deal with it. This 8s difficult to write as I'm full gone waterworks and it's difficult to compose myself. So not only was my bank account emptied repeatedly but I was also repeatedly given ineffective treatment options and denial of surgical procedures to ease my cats suffering and frequency of flare-ups.. Although I could tell Haiya was having some discomfort she seems quite affectionate and even playful. I knew that by the end of the month a I'd have more money to take her into the vet again and it was only less than a week away. But as she was lying next to me peacefully.while I stroked her she let out a yowel and had a full blown seizure. Like running in her sleep and then she was gone. Forever. The amount of times Haiya had been back and forth to the vet you'd think they would have run some tests. This had never before happened. I honestly don't know what could have caused her seizure other than the fact that her UTI had gotten to sepsis level. I won't ever go back there. The staff is always extremely friendly and upbeat in contrast with the doctors monotone demeanor. It's the doctors carelessness and lack of effective treatment options that driven me nuts over the years. And now with Haiyas sudden death and the further research I've done brings me to the conclusion that must have been working for pharmaceutical bonuses rather than the proper and effective treatment of my baby girl. I'm very upset and now paranoid about suddenly losing my other 2. I've lost my ability to trust anyone. Interviewed several local vets but none are very appealing or affordable. Maybe I'll just become a Vet. Hate Niagara Falls. Working towards going back to BC. It's a better class of people there. A more personable mindset. Selfish is wide spread in Ontario I've learned.

Dr. Adel and staff are amazing! They are very kind people who really care about my animals. I have…read morebeen going there over 5 years with my pets and I have never had better service, compassion, or prices with any other vet. I would highly recomment them! You won't be disappointed!

Exhorbitant Pricing.All they care about is how much money they can wring out of every pet owner-…read moreflogging more products and services and charging mind boggling prices for their meds. When they put my dog down, they insisted I pay first despite me being so traumatised at putting my dog down and my pup still looking nervously at me, i had to whip up my card and pay first.

this clinic is solely responsible for the death of my cat. they knew he was going to die but yet…read morestill charged us over $900.00 for useless medication. avoid! stay away! take your pet somewhere competent!!!!! go to a real vet! hillview clinic in beamsville! do not give these murderers your money!!

These people have no idea how to do their jobs, and zero interest in doing them…read more Expect a ton of mistakes, so you'll have to check every letter and number yourself. They can't complete the simplest task without you coming back over and over to fix it. Don't expect an apology, even with proof of their incompetence; they'll just be rude and uncooperative. They have zero knowledge and provide no support, but they will milk your wallet like a cow. If that sounds great to you and you need more drama in your life, go ahead and spice it up with the St. Catharines Animal Clinic at 277 Welland Ave! Hey, maybe they're just bigots and will be nice to you if you're having the right... background, but that's not for me to know.

We brought our very old dog here when he had a medical emergency. We felt comfortable with their…read morerecommendations to euthanize our boy. They were caring and supportive and walked us through every step of the process. I feel lucky and grateful to have taken him there.

Jericho and I think the the Drs. and professional staff are fantastic From the minute you enter…read morethe office, until you leave, everyone is friendly, sincere, knowledgeable and helpful. I am so glad when we moved to Welland we chose them to be our service provider for our dog. We will now be taking our new cat there also.

We moved to the Pelham area and inquired where to fine a qualified, caring vet with emergency…read moreservices that was also ethical and reasonable in there approach to care/testing/support and pricing of our animal health needs. Welland Animal Hospital was the recommendation frequently given by the community. The staff is knowledgeable and sensitive to the health and welfare of our dogs and us (their humans). The Vets have a professional but relaxed calming deminour. We were very relieved that products and procedures are not pushed as an 'up sell' approach. The site is a bit small and isn't flashy but the CARE goes ABOVE and BEYOND with QUALITY and SERVICE. That is the most important review for making the decision for a valued Veterinarian.