Update: this issue still remains unresolved. Still waiting on a call back from the owner after…read moreweeks of playing phone tag. I'm sure there are kind people who work here, but we are very dissatisfied with our experience. We trusted this facility to properly monitor and care for our Australian Shepherd while we were away, paying around $50 per night plus tip. When we picked him up yesterday, we were told he had a hotspot and had been favoring one leg. At pickup, his foot was very red, but there was no visible blood. By the time we got him home, his foot was noticeably bleeding and the condition was worse than we were led to believe. This was not something that happened overnight and should have been attended to. Today we took him to the vet, where we learned that infection had already set in. The visit cost us an additional $150, and he is currently unable to put weight on his foot and will need at least a week to recover. We attempted to contact the facility through both the website and email and have yet to receive any response. While we understand mistakes can happen, this situation is not acceptable. I would encourage anyone looking for attentive care and communication to look elsewhere.

My oldest dog has been going for boarding off and on for 12 years. I love that they all know who he…read moreis - even new staff! Same for my newest dog who has gone to day care once every week or two for about 5-6 months. They all know him too, partly because he's so energetic, and he plays endlessly! He has been in puppy training and they have helped me reinforce good habits and giving him time outs so he can decompress from all of the doggy stimulation. I wanted to leave this review because I believe their score on Yelp should be much higher! My youngest is a Husky mix and my oldest is a pug.

Only place I will take my dogs to board ever. They are always the best. Scott is so caring and they…read moreare just the sweetest family. They really love your dog.

I met Les Tippen when he was teaching at Birmingham Obedience Training Club, and I was so impressed…read moreby his dedication towards positive and practical training. As a result, I was thrilled when Les opened Good Dog Training and Kennels - it soon became my "go to" place to board my dog Athena, even though I had to drive forty minutes out of my way to drop her off and pick her up. I can't even begin to tell you how grateful I was to Les for always taking such good care of her. She was so happy to be there, that as much as I missed her when away, I almost felt guilty about picking her up and depriving her of her new playmates. Now that Athena's passed, I've moved to Texas, and I'm considering another puppy, I'm terribly saddened at the thought of having a dog that won't know Les and his property.

We love HH! The open farm concept is exceptional, with access to the sprawling farm and full size…read moreswimming pool, it's such a magical place for pups. Because of the open concept, they require a temperament test in advance of boarding. While it may seem tedious to some, it's absolutely imperative to keep ALL dogs safe, which is HH's primary concern. We have such peace that Maisie is in a super fun and safe environment!

I reached out to them because it sounded like something my dog would LOVE. Turns out they DO NOT…read moreALLOW PITBULLS, any breed mixed with pitbulls. So don't waste your time. After talking to Scott ( an owner) I learned many dogs have been attacked in their care. He also was extremely rude while I spoke to him. I own a Pitbull, I know a lot of people don't feel comfortable around them. But at least post how you dong allow them. And not waste my time. Every dog is different, they won't even meet my dog to see if she is a fit. He flat out shut her down. He made her sound like she was the most disgusting breed in the planet. Then also told me how dogs have been attacked in his care. Not just once but multiple times. They thinks Pitbull are a aggressive breed and they are not welcome there. Please take care of your babies and don't let them go there.

I took a Kitten that I found to Branchville Vet. This kitten was going to be given to a friend. I…read moremade it very clear that this kitten was going to be housed with another Cat and I want to run whatever tests were going to need to be run to keep the other cat safe. Branchville recommended the bare minimum. I even brought up the kitten's insatiable appetite. They told me "it's fine it's just a growing kitten." When I gave my friend the kitten he immediately took it to his own vet who ran MANY tests. Turns out the kitten had worms that could've been passed to the other cat. I was very clear about what I wanted from Branchville and they dropped the ball. Luckily my friend brought the kitten to a better veterinary's office. Don't bring your animal to Branchville if you want them to be healthy.

I took my 14 old Maltese in. He had hurt his back a couple of years ago and would have times when…read morehe would hurt but was always better the next day but this time it was several days and he wasn't getting any better. I called the vet and told me to come in even though I didn't have an appointment. I didn't have to wait. The dr understood that I didn't want to spend a lot of money on x-rays and labs (for a 14 year old that I knew what the problem was) and just ordered some muscle relaxers and nerve meds. They did the trick!! They understood the problem and helped without me waiting!! They were wonderful!! I definitely recommend them for all of your pet needs!! They are great!!

We live across the street from the Birmingham Animal Hospital & Resort. It just opened up. We can…read moreliterally walk our dog there. My dog, a 6-year-old French Bulldog is reactive. That means it is very hard to deal with at a Vet office. The owner met me one day and said, "Bring Otis in during your walk. We will give him treats and he can get familiar with our place. I did just that, and Otis started to take me to the front door so he could see his new friends (unbelievable) and get treats. This morning, I took Otis in for an actual visit with the Vet. A vet assistant was educated in these kinds of dogs. She educated me, gave me some sedatives for the next visit and explained that these small bullies are simply like this sometimes. Otis got a shot for the flu (I highly recommend) stool sample, heart and teeth checked. He also got a q-tip in the ear. I had to hold him tight, but it was fine. The staff showed calm professionalism. The facility is pristine, and the parking is plentiful. They have day care, VIP Day care and boarding. Amazing place and so nice for us. I highly recommend.

Dropped off two fully vaccinated and healthy small dogs for a 6 night stay. I was at the emergency…read morevet with two very sick dogs less than 24 hours after pick up. Both dogs had a vaccine resistant kennel cough and had not been treated for it, one dog had pneumonia. I chose this place because it had a veterinary clinic attached and was assured my pets would be seen if needed. This definitely was not the case. I spent 3X the amount I spent on boarding trying to save my dogs from what they caught at this facility. The vet at the emergency care mentioned the volume of animals at the facility was probably a contributing factor. Never again! Don't be fooled by this new and modern looking place.

We are glad we have such a great place for our dogs. These are our babies, and we don't like to…read moreleave them. When they are here we know they are taken care of. The staff is always very friendly and loving towards our girls. Very clean and professional.

We are so thankful to have Country Kennel for our dog! They are wonderful! We have used them many…read moretimes and our dog is always a very happy camper. Staff is wonderful and our dog is always well taken care of. We drive farther out of our way to bring our dog here because it's just such a great experience! Highly recommend!

This vet, well DR Stewart; only one I can a speak for is an amazing vet!!! I don't know if he has…read moreretired or not. He saved my small dog's life when vet in Gardendale said he needed to be put to sleep...that was about 30 years ago.

It's been over a year since this clinic killed my cat. My perfectly healthy cat is dead after a…read moredental cleaning from this clinic. No pre-anesthetic bloodwork, NOTHING. Melody Sharp you have NO CLUE how much pain you've caused. My entire world is gone and I hope she thinks about it to this day.

Wendy and her crew were very professional and understanding when we had to surrender our recently…read moreadopted dog. The care and love they show these precious animals really shines through in all our interactions with the Animal Shelter of Pell City! This was one of the most difficult decisions our family has had to make. We highly recommend this shelter...

I am a shelter volunteer and i love how much they care about the animals. The volunteers are…read moreamazing and so kind and i personally have gotten a dog from them and it was amazing they are the best shelter ever!!!!!!!!!