Fidel responded quickly with a quote, arrived on time and was so professional! High quality work done (we had the fiberglass shower refinished , and then color matched) It looks brand new! read more

I contact Mr. Fidel for a quote, he gave it, which was very reasonable, so we set the appointment and today, Hector came to do the work. Very punctual, professional and very attentive. He explained to me the process and gave me tips to take care of my new bathtub refinished. He covered everything carefully so nothing that I had in my bathroom would be ruined. And the finished work was over my expectation, my bathtub looks like new. Thank you Mr. Fidel and Hector. I highly recommend FG Tub and Tile for their high standard work ethics and their excellent work. Thank you so much, Dr. Lilia Meza read more

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The quality of work is so bad I can't believe this company is in business. There are multiple places where you can see dried paint dripping down the tub! There are bumps and pits everywhere, and in most places the surface feels like sandpaper. The FG Tub & Tile website claims: "We ensure a smooth and glossy finish that withstands daily use." Look at the pictures and decide for yourself. I wonder what they mean by licensed technicians? I'm guessing it couldn't be more than driver's licenses. FG Tub & Tile's website (https://www.fgtubandtile.com/) says that "The fixture must be sanded and prepared before it can be reglazed," and "Our company will remove your old surfaces." This did not happen. The technician used a product called "Genlabs Save Step Bowl Cleaner." The label says it removes stains in toilets. The technician did not the sand the tub. I observed him patching the chipped spot by the drain with epoxy. Check out the pictures to see how bad it looks! I told him he was supposed to remove the old surface, and he said "No" we patch with epoxy. A few minutes later he started to spray a product that smelled so bad that I had to leave the house. I told him I would be 5 minutes away and asked him to call when he was done. The technician left without calling. He didn't leave any paperwork. When I returned the smell made me so nauseous that I spent the weekend at a friends which was incredibly inconvenient, because I'm a teacher and the semester started on Monday, but instead of getting my course ready I was trying to mitigate the smell. I bought a Lasko High Velocity Floor Fan to blow the fumes out, and an air purifier. Twenty-five days later I still can't go in that bathroom without a mask. FG Tub website says "Our experienced team uses high-quality materials and proven techniques to ensure your bathtub looks brand new." The paint is shiny in some places & matte in others. The texture is rough, with paint dripping all over. I texted Fidel the issues and sent pictures. He requested to come look and upon arrival, immediately began gaslighting me, saying things like "The drips are barely noticeable," and "he did a great job," and "I can't smell anything." Fidel claimed that the sandpaper feeling would go away with use. Why would I believe a guy whose company doesn't follow their own protocol of sanding/removing the old finish, listed 5 times on their website? Another lie on the website alludes to their "BBB-accredited experts." But the BBB website clearly says "FG Tub and Tile LLC is NOT a BBB Accredited Business." Fidel said they could come back and sand off the drips. This will never achieve "the miracle method of restoring the surface of a damaged mess to its original condition or to a like-new condition." Honestly my tub wasn't that bad. I had recently gotten a new drain put in and the plumber chipped the old finish. FG's work around the drain was sloppy and when I pointed it out Fidel told me it wasn't a new drain, and they don't even make that drain anymore. That doesn't mean the plumber didn't have a discontinued drain in the back of his truck. It's been 25 days and the smell in the bathroom still makes me nauseous, so I have yet to use it. I've developed a strange respiratory condition, even though I am otherwise in excellent health. I would like Fidel to remove the toxic product, so I can start over with a company that actually knows what they're doing. I was concerned about the lack of care instructions, because the website says that the reglazing product "requires special care to maintain its beauty," and I read in another review that FG refused to honor the warranty because the consumer didn't follow the care instructions. I asked Fidel what they were when he came to my house, and he said not to use Comet or Ajax. I asked Fidel what product they used so I could look it up on the SDS (Safety Data Sheet), but all he said is that it was a latex product that could be found at Home Depot. He said he'd bring a can for me to look at when he came to inspect the tub, but he didn't. No word from FG Tub & Tile for 18 days, then he texts me a blurry invoice. The time flew by because I'm always slammed the first few weeks of the semester, and I started to wonder if the technician ditched out without contacting me because he did such a bad job and realized he couldn't legitimately charge me. Fidel accused me of waiting too long to tell him about the problem, but I still can't go into the bathroom without feeling sick, so it was a couple weeks before I examined the tub closely. I have not paid the bill because the services promised were not provided. I will have to pay another company to fix it. Five days after the bill arrived, Fidel threatened to put a lien on my house and take me to court if I don't pay $475 for bad work. Funny that Fidel responds to my review with a picture of a lien letter, because like the bill, he never mailed it! My advice: Run! read more

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I'll let the pictures speak for themselves. check out the before and afters. I'm a happy customer. read more

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FG Tub and Tile did a great job refinishing my old tub. Ramon was courteous, knowledgeable and meticulous about masking off the bathroom to protect against over spray. I would recommend FG Tub and Tile to anyone. read more

I was very pleased with FG Tub. My shower looks brand new and sparkling white. The young gentleman that did the installation was very polite and efficient. I would definitely use them again. read more

I wanted to update my review from a year ago. I had FG Tub & Tile come out to refinish my tub & I was completely satisfied. Since then I've had 2 chip repairs that they needed to come out for b/c my kids dropped the shampoo bottle a few times. Each time I have reached out to Fidel I've always gotten a quick response and great service. I still like this company and recommend using them. One of the fixes was having a reaction & drying lumpy but Raymond came out the next day and fixed it w/ no issues. (the pictures that I have posted from my 1st review will show my tub b-4 FG Tub & Tile w/ the cracks & uneven application & then the after pictures) read more

I have a rental house in Chula Vista. My renters move out and left the bathtub a mess. I contacted FG Tub and Tile. The owner, Fidel, was very professional, licensed and bonded. I sent pictures, he gave me a quote. We set up a date. His worker was prompt, professional and did an excellent job. Totally please with FG Tub and Tile read more

Tub was coated/refinished 3 times due to the company's issues and we're still not happy with the quality, results, and the communication about the whole process. Paint was bumpy, not coated fully, pits were left and raised bumps as well. The owner did send his guy back to re-do it but each time there was still marks, bumps and it started to peel. Third time coating it is the best but still has issues. We're just over our house smelling like the paint for weeks and don't think another time would make it any better. We appreciate that he tried to fix it but are seriously disappointed in the quality of the tub refinish. He did tape up the bathroom but there's still that paint grime/light spray everywhere and I can't seem to scrub it off some surfaces so it's still feels textured on the sink and top of the toilet. Honestly we wish we replaced the tub instead since this paint doesn't seem like it will last more than half a year for $400. I looked into other companies and we would have to pay more to get this coating removed and then the new company's blend applied. read more

They promise a three year warranty but only honor two. They ignore or redirect as long as possible when you reach out for assistance. I needed two repairs in the first year and it looked worse every time. Literally hire anyone else- this company was a waste of money. I plan to take to small claims court to get money back toward a new refinish with a different company. read more

Had a tub and a shower pan refinished. FG Tub & Tile did a great job and looks like new.

Beware of this company. I was texting with a salesperson for months before I had them come to my house to do the work. They came & tried to up-charge me to remove shower doors and refused to put on new shower fixtures as I was originally told it would be included. Worker said he "forgot his tools" to do the fixtures and would come back the next day and that he would call me. They never called & never came back. I called the next day & spoke to "Mgr" Jonathan. He said he doesn't need my business and that they will be ok. I was going to have them do 2 showers. But I called around & found a different company and they are offering a 5 year warranty and are a lot cheaper than FG. I asked to speak to the owner Fidel Garcia and Johnathan told me "No" BEWARE OF THIS SHADY COMPANY! Good luck read more

Do not use this company. Problems with workmanship. Fidel would not fix, take responsibility, or refund my money. On 6/8/2021, Fidel resurfaced my bathtub/shower combo and I paid him $500. I noticed on 2/5/2023 that various areas inside the bathtub/shower were peeling and cracking. I texted Fidel pictures of the problem areas and asked what could be done to rectify this. Fidel asked me for an invoice. I stated I did not have one because he didn't give me one. He said there was no way to prove he did the work so he could not help me. I told him I could get him a copy of my financial statement proving I paid him for the $500 of work on 6/8/21 and he said he needed the invoice to prove he did the work. I asked him what my options were. He did not respond after that. I then went to Home Depot, showed a worker there the pictures of the problem areas, and he suggested a product I use on the areas. It was a silicone, waterproof, white material that squeezes out of a tube. I went home and did the best I could with it. Some areas were small enough they looked alright; there was one larger area that looked even worse than when I put the product on but at least, hopefully, it might protect water from leaking in under the peeling and creating mold or another additional problem. On 6/22/23, I noticed even more cracking and peeling, and I was really unhappy with the large patch that looked worse once I attempted to treat it. I called Fidel. He said he didn't have time to talk and asked me to text him my information. I texted him after we got off the phone. Again, he asked for my invoice when I gave him the date of the project. I again told him we discussed this on 2/5/2023; that I was not given an invoice. He checked his records and verified that he did, indeed, perform the work on my bathtub/shower on 6/8/2021. I again stated the problems and asked him to fix them. He responded via text, "Really wish you would have called when the problem started because the silicon that you put on made it worse it's a problem the warranty was for 2 years and is void because of the silicon that you put on there." I explained I was given no paperwork when the work was done and I was told nothing of the warranty; and I did contact him on 2/5/2023 which was within 2 years of the work. He said he would not help me then so I was left to attempt to rectify it myself. He responded, "You should have called us when the problem started because the silicon that you put on made it worse." I again texted/explained and felt like we were talking in circles. I again attached pictures from when I originally texted him with the date stamps (2/5/2023) which were within 2 years of the work done. I stated there are now even more cracks and peeling. I ended texting on 6/30/2023 by stating I wanted him to either come out and fix the problems or refund the money I paid for this job. He never responded after that. I am leaving a complaint with the Better Business Bureau and I am communicating this over Yelp! with the hopes of saving others from employing this person. read more

The owner of FG Tub and Tile is incredibly professional and reliable. He has gone over and beyond to make sure both of our showers, tubs and tile walls were done with care, and expertise, I highly recommend Raymond, one of his employees to do the work. read more

I just wanted to say thank you to FG tub and tile for taking care of my issue with my bath tub. I'm 100% satisfied with the product, and would absolutely recommend them to anyone looking to restore there tub, shower or other tile surfaces in their home. read more

A year ago on 1/20/22 we had our Tub refinished. By 5/19/22 we had to call them back due to peeling around the drain. Where we were also informed our warranty was now voided. Due to rust. We had been told it was a 2 year warranty originally. It's now the 28th of January 2023 it's now chipped and cracked and looks worse than when had it refinished. The worker explained after the job how careful we had to be basically rendering it useless. He said this was mostly cosmetic . Had I known I wouldn't have had it done. I heard from the owner of the company today. Zero integrity. Do not use unless as they said it's cosmetic. Meaning you're selling the home. And it won't be your problem. read more

Did a really good job . Steve was on time and very honest. Fidel was good on returning calls. I will recommend this company to friends And family read more

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Poor workmanship, 3 tries to get job right and still inferior. Refused to repair. Steer clear of this vendor.

Great price and good service, they delivered a quality product/service at a competitive price. I would definitely recommend them to anyone who asks. They used proper ventilation and covered everything to avoid overspray. read more

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We hired Marteen to refinish our tub. He came over and gave us an estimate of 350. He refinished the tub and it looked fine on the first day. We tried to meet up with him multiple times over the next two days to pay him, but he wouldn't meet in person, or allow us to pay digitally or mail a check. Finally he suggested us leaving cash for him and he would pick it up the next day. We hid the cash well at 12:30am. Marteen arrived at 7:00am to pick up the cash, and told us it was no longer there. No one else entered the house, which we verified via video camera. Marteen then tried to get us to pay him a second time. When we arrived the next day this was what the tub looked like. 70% of the coat he put down had already peeled off. Marteen refused to fix his work after stealing from us. Do not use them. read more

Customer service, on time, reasonable price, good quality work. Jonathan and his team are professional and provide a great service experience. read more

Scheduled 2 tubs and kitchen sink and kitchen counter for refinishing. There were areas on the kitchen counter that grout was missing but the worker (Aaron) sprayed over them knowingly. Tubs came out fine. After kitchen counter finish cured and dried, there were areas of grit on the countertops and rough and bumpy spots on sink. I called the company (Jonathan) and they said no problem we can send the guy back out to fix that and respray. Upon coming back they recommended not doing anything as the paint would peal and since my husband tried fixing the missing grout areas with grout caulking, they couldn't spray over it and he said over time the gritty areas would rub down with usage. All in all, not 100% happy with the job and unfortunately I won't be calling them again for any more work and I can't recommend this company to anyone else. read more

Do not recommend. Very unprofessional and horrible customer service. Made an appointment and they never showed up, not even a phone call to apologize. I gave them a second chance, they promised to show up the next day between a 2 hour window and once again no one showed up. read more

Everything about this experience was great. I sent an e-mail and got a response and quote the next day. Set up the appointment in that same exchange. Fidel was on time, quick and clean. The tub in my guest bath was really beat up but it looks like new now. Great price, great work. Have recommended him to a few friends that need the same type of work done. read more

FG Tub and Tile - Old Tub - Refinishing Services Near Me - San Diego, California

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Fidel did such a great job on our tub resurfacing! I called him and was able to get a quote and appointment quickly. The few places I called ahead of FG tubs either wouldn't provide an estimate or they were more than 5 times what Fidel charged, he even came in a little under the estimate!! I was very pleased with how great our tun looks. Fidel was professional and did a great job! Would definitely recommend!! read more

When you have someone coming to your home to provide a service, it's about the SERVICE. Not only does FG Tub and Tile do great work, but they stand behind what they do. Fidel, the owner will make sure that you are completely satisfied. There was a problem with the job that we had done in our home and Fidel was on it till it was right. He stands behind what his company does 100%. I highly recommend him to anybody. Thank you Fidel, Paul Schoch read more

They just finished my tub. I had used one of those kits to paint it about 10 years ago and it was looking horrible. Now they redid it and there are a few spots where they couldn't get the old paint off but you have to look hard to find them. The price was great even with extra sanding and the non slip finish. I had seen bad reviews which I don't see anymore. They assured me those people no longer work there. Nufinish wanted twice as much just to spray the tub plus another $150 to do all the scraping. Would have been five stars without the small blemishes. read more

FG Tub and Tile - Before - Refinishing Services Near Me - San Diego, California

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awesome work. Thank you Fidel, Salvador and Gilbert... my bathroom and sinks look so much cleaner and like brand new!!!!. Just moved in to my new home and wanted to renovate my bathrooms on a budget. by hiring this compamy they have saved me $$$. The team was punctual and friendly. I would definitely recommends this company. read more

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FG Tub & Tile - Fantastic Job & Very Professional! Fidel and his guys did a great job with two of our bathtub/shower combos that were the typical garden style developer install which were popular in condos about 15 years ago. Wow...the bright white after the refinish looked great for our loft downtown San Diego in the East Village. We will use Fidel and FG Tub & Tile again for sure for our other condo in the future. Great job! read more

Run far far away from this company! I would give it zero stars if possible. Aaron refinished my bathroom tub the first week of November 2021. He seemed nice but was in and out of my house in just a couple hours. Faster than other companies had told me they would take. Fast forward to the first week of March 2022 and the bottom of my tub and the side are peeling horribly. I reached out to the owner who promised he would call me back. He then told me that Aaron would call me back. It has been 11 days and no one has called me. I have left three messages for the owner and he doesn't respond. I had to have my tub snaked this week and the handyman told me that the tub not been prepared properly for the refinishing and that is why it was peeling everywhere. Now I have to pay somebody else to fix it and have to have part of my tub drain replace. Do not fall for their nice conversation when you contact them. Their work is the worst I have seen and then they refused to work with you when they mess it up. read more

Had better quality with other companies. It all depends on the technician, who asked ME to identify areas that needed to be touched up after he did the spraying. The owner did NOT return my calls after the work was done when I had questions about small areas of drips and roughness, which still remain on my kitchen counter top. However, the owner returned my calls quickly when trying to get my business! read more

I had to search for a refinishing company interested in doing a fridge, Fidel responded right away, and Gilbert did a great job! They were a pleasure work with, very clean, and did an amazing job. Even though the project was out of the norm Fidel made sure to let me know just what was needed, and I am thrilled with the results. read more

FG came out and did a pretty good job on my two sinks and tub. However they removed some plumbing parts which they said they would take care of the next morning. They did not. I also discovered that there was a crack in the refinishing of the tub. Additionally there was over spray all over the bathroom mirror over the sink and two other glass shelves in the bathroom. I have called over 8 times and keep getting promises that they will come out and they do NOT. I cannot find anything that takes the over spray off and am afraid to use the shower/tub because of the crack. Worst ever. read more

Do not use this company! They do not do good work! We had rust in our tub, which was an almond color. We had them come out to fix it and they refinished the tub in white. (Neither of us were home at the time). When my husband questioned the tech, he lead us to believe it could only be done in white. Okay...not exactly happy but it was done. So now the rust has come through again and so called again. Hard to reach and don't return phone calls. Really bad customer service! Husband finally talked to Fidel and come to find out, the tub could have been refinished in an almond color. After not hearing back from Fidel to schedule an appointment, I call him. He said he would fix the rust area but wanted to charge me for making it the right color. He argued with me on the phone saying why did you wait 6 months to tell me about the color? I said we're calling because your tech did a BAD job, rust is back & caulking is cracking, and and we just found out he COULD have done it in the almond color. (I found out that tech is no longer with the company). I expected them to make it right and he wanted to charge me for re-doing the color. In other words, he blamed us for the color not being right. All the fixtures in the bathroom are an almond color so why would they refinish the tub in white if the almond color was available? I stood my ground and said I expected him to stand behind his tech's work. He was a total jerk! He said I'll call your husband tomorrow and talk to him. I told him he wasn't going to get a different response from him. So I said I would take him to small claims court if he didn't stand behind his work. His words were See you in court. read more