Pooh and I stayed here for the first leg of our two week vacation…read more The hotel itself is nice. We had a king bed room and the breakfast buffet and spa were included. We didn't get to the spa but the buffet was delicious and had a lot of variety. Our room had a spacious patio equipped with a table and chairs. It also had a small kitchen with a small fridge and microwave. What we liked were the dining table, dishes and utensils. There is also a sink and extra garbage and recycling bags. The coffee maker is a (wide pod) Nespresso. Two pods daily are included if you want additional pods they are 3$ each. We went to the grocery store and bought a box of pods it was much cheaper. The bathroom was big. It housed a big waterfall type shower and a jacuzzi tub. The toilet is in a separate space in the bathroom. It had a double sink. The water pressure was on point. The tv was big; at least 60" and has outlets for Apple TV or Fire Stick. Both sides of the bed had a big table which we appreciated because we both have CPAPs and we had a fireplace which gave the room added charm. We did try the steak restaurant but will not include it in this review because it was a disappointment.

An unexpected surprise in the village of St. Sauveur. More resort than hotel, the expansive grounds…read morehouse a large children's play area, a massive pool and lounge area, complete with hot tub and sauna. A true oasis of relaxation with private tents and cabanas for rent. The service matched the grandeur of the hotel, and was nothing short of superb with every interaction.

Place is quiet but wasn't great. If you want to shower be aware you might die in the tub. Tub is…read moreslippery (nl La place est tranquille mais pas super...je ne le conseil pas! Si vous voulez prendre une douche attendez vous à frôler la mort....la baignoire est glissante (je n'ai jamais vue une baignoire si glissante) et la douche projete l'eau partout donc vous allez littéralement inonder la salle de bain..le plancher va rester mouillé tout le long de votre séjour puisqu'il se glissera sous les tuiles et vous montreras qu'il est present a chaque fois que vous allez marcher dessus (et ça même après avoir nettoyé le tout). La vue est belle, on voit directement le lac fermé...oh et le wifi..c'est un wifi qui respecte certains horaire donc rendu vers le soir le wifi ferme jusqu'à quand les employés l'ouvrent le lendemain (mais pas le matins...plus tard). Donc ouain...pas super....trouvez une autre place qui vaut le coup.

I stayed here a number of times due to location. The rooms are passable but one room I stayed in…read morehad a stinky shower curtain. Every time I paid they never say thank you. There seems to be confusion among some of the staff there and they're uptight. If they think they can upset you they will try. So who needs that? They should be happy people stay at their hotel. Generally the service in St Sauveur is bad. It went downhill. They can't seem to attract good staff or they don't care. They're just happy to grab your money. The staff there seem to have control issues too. At this hotel the Wi-Fi is slow or shuts off It takes about 5 minutes to reconnect. Often no staff at front desk so I have to keep coming back till someone is there. Poor management. Many times when I arrive to pay for the room (or even if it's prepaid) there's problems with the front desk staff. Either they can't find the reservation, or they say I have to change rooms, or the debit machine doesnt work (they lock it up somewhere). Most hotels have the debit machine on the counter. As this has happened often they probably do it deliberately at the front desk. It's a waste of my time and so is running back and forth to front desk until someone shows up.

Pooh and I stayed here while visiting Saint-Sauveur for our one year wedding anniversary…read more The hotel and room were very clean. On cleanliness alone I would give this place 5/5. Also we had a cozy balcony, a fridge and microwave and A/C. Where this place falls short, and I mean really disappoints is the interior of the room: 1. Yes it's a mountain view but the hotel failed to mention there is a noisy highway between the hotel and mountains so sitting on the balcony and enjoying the silence was impossible. 2. The carpet was like walking on sandpaper and had three big stains on it. The room door had two stains on it too. 3. The shower drain was backed up and we had some black chunks of I-don't-know-what floating in the water around our ankles. 4. The TV was situated on the wall but not in front of the bed, but over to the side. 5. Yes there was a coffee maker but the coffee itself was terrible. 6. Wifi, what wifi it never worked!! Very disappointed indeed

My fav weekend escape !…read more Awesome friendly staff and even nicer guests. They're still trying to fix the spa part of the hotel but Hr he hot tub is hot so that's good for us.

I stayed here a number of times but they don't clean their fireplaces properly. Many times there's…read morelots of ashes in them, they smell. If you burn a log the ashes will emit toxic fumes and carbon monoxide. Last time I stayed I developed a bad cough because of the fumes. It's hazardous to guests health. They don't seem to care. As long as they get your money. Also rusty old heaters in bathrooms, Windows that are sealed shut or no screens on windows, Stained chairs. I think this place was sold to new owners some time ago and it's poorly managed.

My stay at Fairmont Le Château Montebello was 100% fantastic!!! My family and I went for my…read morebrother's big birthday, a place where they all had been 11 years before. Didn't know what to expect with the world's largest log cabin, but it was a visit I would recommend for anyone seeking to enjoy 5-star service level in a extremely beautiful, historic facility that allows you to go "off the grid" and appreciate the analog recreational activities that this hyperfast digital world tries to crowd out of your bandwidth. From the moment entering the main gate diving through the forest, you recognize this massive western red cedar log cabin château will be something different, and nothing like my original preconception that it would be like the Biltmore in Ashville. Entering into the stupendous great hall lobby with stone central fireplaces at its core, no matter how tall and majestic, Le Château Montebello immerses you in a cozy, human scale. My room, with period-design furnishings, log wall, and window facing a green courtyard and glimpse of the Ottawa River, reminded me of my childhood Adirondack and Appalachian vacations decades ago. The bright, updated, modern, sleek bathroom however kept with the times. Should you need it, there was wifi and TV, but my focus was to allow myself to break away from the outside world, taking advantage of time with my family and what this true resort had to offer. Every day started with their amazing breakfast buffet, included with our room, that provided wonderful freshly prepared food, including local specialties. We regularly sat in the windowed section with its river view. During the day I took advantage of what the hotel included with my room - so many different options to spend your time: a spectacular indoor pool hall with hot tubs and sauna, a gym, a bike, an outdoor pool and hot tub, plus (my favorite) the mini golf course. (My real golfer family, who also played a round on their main golf course, laughed about it until they experienced it was tougher than it looked, but all around fun and perfect for kids of all ages!) Note - There are board games in the great hall, everything that will make a memorable experience for a family with kids. You'll notice throughout the hotel people walking around in the Château's white guest robes, given the many amenities to help you relax. Did take advantage of a massage at the spa (an extra charge), which really enabled any stress that I had to melt away. Must add, outstanding staff!!! They did everything to make this trip incredibly special. I wanted to give a surprise photo of my brother and me on his special birthday, which landed on a Saturday, and the only place nearby with an instant photo printing service was in Papineauville, but I didn't have access to the car. Understanding my predicament, the concierge arranged the hotel van take me there to make it happen! (Again, big thank you, guys!!!) The hotel offers wonderful events as well. The two I enjoyed were food related (of course): exhibit of wonderful local food businesses, which allowed delicious tastings and a filming of a finale of a Quebec TV's MasterChef Junior kid cooking competition. Every night, we met up at Bar "Le Foyer" in the great hall. allowing us time to together to appreciate the experience. We also had several dinners at the Château's various restaurants, as well as a lunch there outdoor. (Will separately review dinners at their Aux Chantignoles and The Grill BBQ and lunch at Le Riverain. Check out all my other Montebello food-related and outdoor activity reviews, too!) Come expecting to be transported to a way enjoying the quality of life disconnected to today's attention-grabbing, frenetic world and connected to those more simple, time-tested pleasures that endure and provide a well-deserved reprieve. Everything about my stay with my family provided one of those incredible memories of a lifetime! Cannot more highly recommend Fairmont Le Château Montebello!!!

If you are looking for an old and rustic experience in Canada, this may be an ideal property only…read moreif you are in the Montebello area of Quebec. I stayed here as part of the mid size group that occupied approximately 12% of the property'a guest rooms during the winter As this property is managed by the Fairmont hotel group, service standards are high here however, the service can only carry the experience so far as the property has seen better days. The entryway of the and common property areas and lobby are grand boasting this property as the largest log cabin built in the world With red cedars brought over from BC Your experience during your stay will be highly dependent upon which corridor or wing you are assigned to. I was originally placed in the newer renovated wing on the top floor however it smelled moldy to me (a sign of a water leak and insufficient proper restoration). I went to sleep, and approximately three hours later, I woke with a splitting headache and sinus congestion at 4 am in the morning. I attribute that to the possible mold and asked to be moved to another room which I was put into the Frontenac wing which was not renovated as shown in the pictures. The news recently highlighted that the owners of this property have been over extended and was forced by the courts to liquidate assets as this property was listed for sale. This property shows in its lack of proper upkeep and maintenance Respecting this property is an anchor for this area'a tourism industry, it is a shame sufficient Investments were not made to keep this property in good repair and standing There are numerous Fairmont properties that excel in providing the ultimate Canadiana experience however, I cannot recommend this property until a new buyer put sufficient resources to the proper maintenance of this historic castle. The Fairmont château Frontenac in Quebec city, stands out in comparison to this property. other Fairmont properties such as The Empress Hotel, in Victoria, the Banff Springs Hotel, the Jasper Park Lodge, the Fairmont, Château Lake Louise, and even city based properties in Edmonton, Calgary and Vancouver hotel offer a superior Canadiana resort experience

I got myself the chicken platter. Was delicious but I only had two piece of chicken in it. The…read moresalade was great and fries were generous. I think a "chicken brochette" would have been a better option. They had a beautiful fireplace. That made it feel really cozy. We got there around 3:30PM. We were the only customers in the place. The service was really slow. We started with a waitresses and finish with a waiter. I would recommend to go on evening. The ambiance is much better.

Short and sweet: the food is always good, the service is always pleasant, and the atmosphere is…read moremost always relaxed. the portions are, for the most part, generous but not huge. on this last visit i ordered the club sandwich and it was the perfect size, the fries are on par with the fries they serve in the region. quite recommended

I haven't stayed at a Holiday Inn in over a decade. From what I remember of the chain, I wasn't…read moreexpecting that much. However, I was pleasantly surprised by our recent hotel experience. This is a new location built approximately two years ago and everything is still in great condition. It has modern and sleek decor. We booked a 'suite' for our family. Unfortunately they don't offer multiple room suites here, just a larger-than-average room with extra seating and another TV/hutch. (If there had been a partition separating the bedroom and living area, it would have upped the rating for me.) As it was, we loved the location and the cleanliness and spaciousness of the room. Breakfast is decent. You will find something acceptable in the various offerings they include (even bacon, sausages, eggs). As a minor complaint, the pool was quite small and there was no separate wading pool for young kids. The shallowest part of the pool was still 3.3 feet deep. That being said, we would stay here again given the chance.

We stopped on our drive home between Toronto and Halifax. The hotel hadn't been open a month yet…read moreand it was lovely. Modern and clean and open with friendly, helpful staff. They even had a promotion on for free pancakes at night until midnight!! I'd be thrilled to stop here again on another trip between the east coast and Ontario. Free breakfast and wifi with your stay, and a 24hr fitness centre. I felt like I hadn't ever been on a hotel that looked like this. Even the art felt new and fresh and modern.

I was quite please with this Motel: it's clean, the management is very friendly and helpful, and…read morethe rates are very reasonable. My 4/5 star rating is based on the fact that the rooms could use a bit of an update: some outdated curtains and a matching futon (set up as a couch) that has seen better days. With an update I'm sure the rates would go up, so I'm perfectly content with a lower rate and older curtains! The beds are comfy and it's clean (worth mentioning twice) so it made the perfect place for a pit stop. They also offer a continental breakfast as well. They are in the heart of little Montebello so they are walking distance to restaurants and the local grocer if you require any extras. I would happily stay here again.

Pooh and I were driving home from Ottawa and decided to stay here one night to break up the time…read more Where do I start... For one night it was okay but we wouldn't stay here longer. The room was a decent size and the bed was comfortable; I actually had a better sleep here than any night in Ottawa The TV channels were very basic. If you like sports you would be happy but if you were looking for anything else like we were you'd be disappointed If you have a Fire Stick or Apple TV bring it with you. We always travel with ours but didn't this time because we were staying with family and the stay here was a last minute decision There is a mini fridge which was handy and the A/C was great. UBER Eats had a limited selection so I recommend Miss Hawkesbury it has a little bit of everything and it was great Our bathroom was tiny; one person at a time and had a bit of an smell but for the price we paid we knew this place would be basic Breakfast was included but the scrambled eggs were tasteless and the mini sausages were chewy. There was also waffles, toast, bagels and cereal and muffins/cookies The one bonus was the LCBO across the street Lots of parking and the guy at the front desk was friendly and helpful

This hotel is an okay place to stay while on business. However there is no coffee available except…read morefor breakfast and I really think fresh water should always be available in the lobby. The rooms are clean and the staff is nice which is why I gave 2 stars instead of 1. However when you are away from home for a week, you like to have at least water and coffee available. This is the only hotel in Hawkesbury so they do not have to try very hard I guess. This is a cut rate budget hotel but it is the only game in town.

We requested a suite, no price was too much to be kid-free for a night. $300 tax in. The photos on…read morethe website looked gorgeous but the room we got was old (NOT charming) and filthy! We were given a more yet poorly updated room with a jacuzzi. Super unimpressed with the number of staff not wearing masks as Covid numbers are at an all time high. We will never return, not at those prices!

Spent the weekend here on a de-stress getaway…read more When we arrived on Friday at 8:00pm, the parking lot and entrance was a complete sheet of ice. What's more is that the entrance is up a pretty steep hill. It was so slippery our car couldn't get up so we had to park in the lot at the bottom of the hill and walk up with our bags. OIE. We were pretty upset upon arrival after having almost fallen and broken our necks 10 times on the way up. The story was: their contractor who applies the rocks & sand was called hours ago and they had no idea where he was. Be it true, that was extremely dangerous for us. They should be more diligent with that hill or they may run into legal problems. Having said that, you may wonder why I've given this place a 4 star ? The icy welcome aside, we had a great time. 8 outdoor Jacuzzis, 1 indoor pool, 1 indoor hot tub (with jets), 1 steam room, and massage services. It is ultimate relaxation. The restaurant is in the hotel, right by the spa and it was excellent. Facilities are very clean. The outdoor Jacuzzis are too cool! The room we had was cozy but quite small. Our room had a King sized bed, it was very comfortable. The owner told us they will be upgrading the rooms soon. We received $35 off our next stay anytime... even high season. We will definitely be going back!