I purchased a MSI 16" Vector laptop from Silver Knight PC. After 3 uses within a month problems…read morebegan. Eventually the computer locked up, I moved to Lealand (90 miles away) in the meantime and brought my computer on a Saturday when the store should be open. The website was not updated but a note on the door said they were closed. That was issue #1 with unprofessionalism. My second issue was that Silver Knight sends warrantied laptops back to the factory. Silver Knight cannot perform warrantied services on MSI equipment they sell. The problem was a day 1 issue with a RAM bank. MSI in the process of diagnosing a simple RAM issue wiped my disk clean. Basically, I brought a computer I purchased there for warrantied service and it was returned to me completely useless. I have been going through a laborious process to return the computer to a minimal level of usefulness. I would not purchase MSI computers and I would not recommend them for IT support.

My husband received great support, service with meticulous care and insightful advice after…read moreexperiencing being a victim of being hacked by a malicious hacker who stole and claimed to be from the Federal Trade Commission.

I called them on a Friday morning to get a quote, by that evening I had both my 75 inch and 55 inch…read moreTV's mounted properly and setup for entertainment. The price was great and so was the service. The gentleman were very courteous and professional. I would definitely recommend them to anyone looking to mount their TV's!

My husband and I are so glad we found in home tech to help mount our TV over a brick fireplace…read more Mike was extremely professional, knowledgeable and easy to work with. He was on time, efficient and courteous. His attention to detail went beyond our expectations. Not to mention their prices are unbeatable while the quality of service is kept at the highest standard. We will most definitely be using them again and recommending them to our friends for further needs.

Ryan figured out what was wrong with my phone in a flash. Very honest and didn't charge me when my…read morecharge port was just dirty when I thought the port was to be replaced. Thank you so much!

Stopped in to get phone button replacement, phone wouldn't boot up, got there when they opened over…read morethe weekend. First open sign was on but door locked, soon as I pulled the locked door the young man came out and unlocked the door along with a lady who was behind me, the young man looked at the phone and told me if I knew the age of the phone and said it was five years old. The store phone was ringing off the hook and the associate was not thrilled at all. The lady behind me said you need more help or someone to answer the phone, he replied "the boss is a cheap ass" that put à damper on things, then he told me there was nothing to do and to buy a new phone as it's cheaper than the replacement. 150 for the repair is cheaper than a 500 dollar new phone, Yeah.. time to leave... The last time I was in that location for a broken screen there was no issue the older gentleman who was there was great friendly and very helpful and taken the time to replaced the screen. After returned home I searched Google there was a work around the power button and I got the phone to reboot. The strange part it work around was posted by ifix posts. Lesson learned, don't go on the weekend. Cheers ** Update for 5/9/26** Went to west Fayetteville location to have CPU swap on phone, gentleman working was great, he knows his craft and very dedicated and loyal employee. I understand why the gentleman at the Skibo location was upset mostly due to mismanagement by the owner of the Cumberland county location's and not knowing if their locations will close due to mismanagement. The gentleman repaired my phone in 30 mins and there was no missing information or problems with any part of my phone. The handful of employees left working these locations are very dedicated to their craft and to the brand. Management a different story. Good luck moving forward to these employees! Cheers!

I've been trying to get in contact with this shop but it seems that the number is no longer in…read moreservice but the website is still up. I am trying to get back a blue dell laptop I had dropped off back in 2021. I had reached out by email in feb and march of 2022 and was under the impression it was being repaired. Can someone please get back to me on this? I had great service here before then but I would like this laptop back since I paid for it. Please reach out, thank you & would greatly appreciate it

My husband and I have used Cape Fear Computer for years for multiple computers and our daughters…read moreiPhone screen replacement. We've always gotten quality work and fair pricing. They are also honest with you about whether the issues or damage is something that can be repaired rather than stringing you along. I would definitely recommend them for your computer or phone repairs.

Well after dealing with this company for multiple system installs i will say that I will not go to…read moreanyone else for my IT/security needs. His prices and professionalism are off the charts. Shows up when he says he'll be there. Kinda of a rare thing nowadays. Everyone should give them a try.

From the owner: We specialize in commercial and residential security cameras and security camera systems, access…read morecontrol, network design and installation. Our work includes single structures to multiple structures, apartment complexes, warehouses, manufacturing spaces, office space, and residential.

i got my mac book fixed here, i had lines going through my screen and needed a new screen i went to…read morea couple other places before i choose this place and they offered me the best price, next day shipping for a new screen, and i didnt have to leave my laptop there which i felt sceptical about with other places since they said it would take more then a week to get a new screen in. the guy at the front desk was kind and i was offered cheaper options which i appreaticed since no other place did. The screen looks great; it's been about a week, and I haven't had any problems with it at all. Thank you.

Scheduled an appointment on Tuesday to have my screen replaced. I had a small crack to be repaired…read more They called and said they had the part and could do it anytime which was really nice and not necessary but I came in the next day. They was able to replace the screen in an hour. They told me to come back and I it would be ready which I did. Everything was ready and no issues. Customer service was excellent. I would recommend this place and would use there services again.

Daughter dropped off laptop for some non functioning keys. Was told it would take 3-4days. No…read morecourtesy call to say a part needed to be ordered even though from day one she had said she was flying out in 2 weeks. Kept calling to follow up but they never called back. On the day of her flight came to pick up only to find out still was not done and that the laptop was 20 mins away. Ende up waiting one hour and nearly missing her flight. Worst customer service we has had d

They scammed me out of a refund and refused to repair my device don't bother going to these clownsread more

Ive hosted with AIT for 25 years. Best bunch of folks…read morearound!

My experience with this company has been nothing short of a nightmare. It all started when I was…read morebilled twice for the services they provided - Every month, but only one of the services being provided. I tried to address this issue by updating my card information on their website, but they conveniently updated their website, which made it impossible to update the card on file. Over the course of several weeks, I spoke with over 30 different representatives, each of whom assured me that my card information would be updated. However, despite their promises, my card details remained unchanged..for only the website services (still being billed twice for only one website). To make matters worse, the company eventually sent my account to collections because they couldn't update the card or bill the card that I had previously updated with all of these past representatives, of which I had one charge applied from two months before, but only once. But the horror didn't end there. The client who was supposed to receive the services, which I had already paid for, ended up suing me for $10,000. I lost this case. When I asked to speak with a supervisor, they refused, and once again tried to get me to update my card for the past due. Of which was the exact amount I had been double billed for. I strongly advise others to steer clear of this company and its services.