I purchased a MSI 16" Vector laptop from Silver Knight PC. After 3 uses within a month problems…read morebegan. Eventually the computer locked up, I moved to Lealand (90 miles away) in the meantime and brought my computer on a Saturday when the store should be open. The website was not updated but a note on the door said they were closed. That was issue #1 with unprofessionalism. My second issue was that Silver Knight sends warrantied laptops back to the factory. Silver Knight cannot perform warrantied services on MSI equipment they sell. The problem was a day 1 issue with a RAM bank. MSI in the process of diagnosing a simple RAM issue wiped my disk clean. Basically, I brought a computer I purchased there for warrantied service and it was returned to me completely useless. I have been going through a laborious process to return the computer to a minimal level of usefulness. I would not purchase MSI computers and I would not recommend them for IT support.

My husband received great support, service with meticulous care and insightful advice after…read moreexperiencing being a victim of being hacked by a malicious hacker who stole and claimed to be from the Federal Trade Commission.

I was impressed by the honesty of this business. I took an HP Omni tablet to be repaired and…read morealthough the tablet gave them a hard time, they were honest about everything and gave me the $50 back. The $50 would have been for a simple fix/update, but the tablet was not a simple update. I appreciate any company that is still honest, communicates with their customers and is honest with them. Coincidentally, they are next door to a business that I patronized a few years ago that could take a cue from "The Affordable Geek" on honesty and good customer relations.

$800 is what they charged me to fix my computer. I could've bought another one for that price. Took…read moreover a week,and they removed all the software that originally came with it. When I went to pick up my computer, the entire place reeked of Marijuana. The 2 young boys behind the counter were stoned and made no attempt to cover it up. I said something about the smell,and that I was getting a contact buzz to these guys....they just laughed, like it was nothing. NEVER GOING BACK THERE AGAIN!

Service is great. Selection is great. Overall the value is OUTSTANDING. I just bought a new Roku…read moretv, and boy I'm a happy camper. Value in Bestbuy is non- negotiable. PERIOD. I like my overall experience in my purchases. Thank you guys for making my day awesome. Employees are motivated and friendly.

If you've ever wanted to feel like Indiana Jones searching for a lost artifact, just try buying a…read morepair of Beats headphones at this Best Buy. We walked in at 6:15 PM, were greeted, and told someone would help us shortly. Cool. The worker even called on the radio--solid start. Then, time slowed to a crawl. After 7-8 minutes of standing there like NPCs in an abandoned video game, we checked back in. Again, the radio call: "Those two gentlemen still need assistance with those Beats." We foolishly believed this would summon help. 10 minutes pass. Nothing. The store might as well have been a haunted house at this point. Then, a guy from car audio appears like a wandering side quest character: "Y'all need help?" We say yes, thinking our saga is over. "I'll get someone over here in a minute." Spoiler alert: He did not. Another 10 minutes pass. We finally ask for a manager, who--shockingly--solves the mystery of "Who Holds the Sacred Key to the Headphones Case?" And just like that, the lock is opened, and the treasure is ours! It only took 30 minutes and $130 plus tax. Moral of the story? If you want headphones from this Best Buy, pack a snack and a survival kit.

terrible customer service, had taken 6 months for a computer repair and it's always an excuse. buy…read moreelsewhere

From the owner: Looking for a gaming PC in Fayetteville, NC or custom PC near Fort Liberty? Sirius Power PC…read moreFayetteville builds custom gaming PCs, prebuilt systems, and handles computer repair, laptop repair, hardware upgrades, and Windows installs. Serving Fayetteville, Fort Liberty, Hope Mills, Spring Lake, and Cumberland County, we use AMD, Intel, NVIDIA, and ASUS components for maximum reliability. Backed by a Free Consultation, 3-Year Labor Warranty, and Lifetime Tech Support, we’re your local experts for gaming PCs, PC repairs, and performance upgrades done right

Awesome help / repair of my laptop. Professional and prompt service…read more Thank you for the repair

All I wanted was some advise and tips for building a new pc for my wife and Dodd was way more…read morehelpful than I could have hoped for. Thank you so much. My wife's and my PC are in need of some major upgrades and you sir, will be our go-to for sure. Thank you again.

Scammers! After I called Carlos out he wanted to fist fight!…read morePaied in full then claimed needed more parts without asking me then come to find out the extra was never needed or changed

So I had a broken Xbox and Nintendo switch and I turned them in on Friday and got them back on…read moreMonday like nothing had ever happened to them and is was so much cheaper than buying a new one and every one there was super nice and if you got something that is broken bring it to them and you're get it back like it was just taken out of the box