We have used Holmes Security Systems since 2013. A Local Family Owned Business with local…read moreMonitoring. The peace of mind we have is priceless. We decided we needed to upgrade our doorbell. The service we received from Lindsay V. the Life Safety and Security Consultant was Superb. She even sent a personalized thank you card. The technicians Justin and Tyler are very Professional, Knowledgeable and Respectful. They even showed us how to use the app on our phones. I Highly Recommend this Local Family Owned Business for all your security needs, J and D Domina Parkton NC

that not what we were told come on there is nothing protecting the house from someone opening the…read morewindow and coming into the house all basic packages include a motion sensor and the fact of the matter is, I asked to fix this when the account was current. I told them that I would gladly pay the account if they would fix it, but they snapped at me and treated me like garbage so the account will not be paid for the simple fact that you guys would not fix the functionality of the panel. I was mistreated by your office on several occasions I'm done. I found somebody else that will treat me fairly and for the price that I paid I've got a better company coming out here and I'm gonna take care of my mother. Don't give me this bull crap that it was because the account was past due that you guys wouldn't service the panel I asked and asked when the count was current, but did nobody come out here and fix it not a single person

I have used Gill Security for my home and business for many years. Always professional, fast to…read morerespond and reasonably priced. I trust the security of my family and business to Gill Security.

Had this company monitor our system for 2 years. Company is okay but their expenses to replace…read moretheir own device when it fails is a standard 75.00. Beware they set foot on your property you will be charged.

Well after dealing with this company for multiple system installs i will say that I will not go to…read moreanyone else for my IT/security needs. His prices and professionalism are off the charts. Shows up when he says he'll be there. Kinda of a rare thing nowadays. Everyone should give them a try.

From the owner: We specialize in commercial and residential security cameras and security camera systems, access…read morecontrol, network design and installation. Our work includes single structures to multiple structures, apartment complexes, warehouses, manufacturing spaces, office space, and residential.

Absolutely horrendous experience, do not purchase through Vivint. They will screw you over with…read moretheir contracts. I started services with them in 2022, ended it in 2023 - so I thought. They have been charging me for a service I have not used and will not let me cancel. RUN FROM VIVINT

Sales person was very rude and disrespectful. Could not…read moreunderstand and respect my decisions. Looked very poorly dressed. Very unprofessional.

Absolutely HORRIBLE service! Stay away from them. They are the cheapest service, but you get what…read moreyou pay for. We were with this company for 2 years. Had problems with central station not calling us when we tested the alarm. We reported that many times to them. We had another similar incident and they sent out workers to check the panel. Turns out the alarm system was wired wrong to begin with, which THEY installed. They sent us a bill for $100 bill for coming out. When I spoke to management about that because it was their wrong wiring that did cause all the problems, the manager, named Jeff, said, "well, when your car breaks down, you don't expect the dealer to fix it. If you don't like it, you can find another company." And that's exactly what we did.

My home came pre-wired by Safewatch security so I chose to give them a try. What a disappointment…read more I was charged $181.00 for the install and the first month and a half of monitoring. Now lets rehash all of the issues... My originally installed touch pad was not working and they had to go and take one from another residence. After the new was installed the downloads and testing was performed on the system and all seemed fine. ( For accuracy, the system came with smart home technology for control of the front door, hvac, two cameras, one of which was the doorbell cam, three door contacts and a motion detector with police, fire and 24 hour monitoring ). The second installed touch pad had an issue with its ability to connect to a cellular tower, I was told that the signal was the weakest allowable and if I wanted to approve on it I would have to purchase another one. Red flag. The very next day neither camera was working. I called the owner and he said that he'll try and trouble shoot them but to no avail. No mention of returning to check on the issue. Red flag. At that point I decided to cancel the agreement. The number to call on the letter head was out of service. Red flag. The cancellation agreement states that "You may cancel this transaction, without any penalty or obligation". I guess not returning my $99 doesn't fall under the " without penalty" clause. Stay away there are way more ethical and professional companies available.

I filed a complaint with the Federal Trade Commission's military consumer site at…read morehttps://www.militaryconsumer.gov/report-scam; NC State consumer protection agency; and North Carolina BBB. First two organization moved my complaint with other complaints for ADT while the last one turned out to be as useless as the Safewatch Security / ADT. Upon moving into my house in 2016, Safewatch sales person contacted me and offered their services. I was shopping for a security system and contemplating between CPI and ADT. After reviewing online, I asked for ADT Pulse with alarm monitoring, ability to a video monitor, lock/unlock doors, and turn on/off the lights. I have the sales person's business card with his handwriting, which states "0" dollars cost to you for the equipment, installation, and activation of the services. However, when we wrote the contract, he wrote ADT pulse + glass break sensor + control panel + cameras. I was under the impression that These were the items that I would be getting in addition to the ADT pulse I asked for. After the installation, I did not see any window sensors or automated locks. When I asked the installer, he stated this is everything I will be receiving. I contacted the salesperson to rectify the issue, but he said that is all I would get based on my contract. As I was trying to explain to him that there is a misunderstanding, he raised his voice and talked to me in a condescending manner, and called me a liar. I called the company and spoke with the owner, who was way more professional than the salesperson. The owner of the company offered compensation by waving the company's profit and labor cost for what the salesperson has told me the equipment and services I would be receiving, but at that point, I just wanted to cancel my contract and avoid any future interactions with the company. However, I was told that my three days gross period for cancellation was over and they can not cancel my account without charging me the cost of the contract, which was about 2,150.00 + tax. This was the day after they complete my installation, which I became aware of the issues, but the contract was signed ten days ago and the gross period for cancellation started on the day of contract signing not the day of installation completion. I called the ADT customer service, but they were way more ignorant than the Safewatch salesperson. ADT customer service refused to transfer me to a supervisor and intentionally disconnect the service multiple times "while transferring my call." At any rate, all this was happening as I was preparing to go overseas, and I gave up pursuing the matter. I just received an e-mail from ADT stating my service charges would be increased due to an increase in their operational cost, which prompted me to write this review after three years. I called ADT and told them I do not accept the increase, and they said "OK" no problem and my service fees remained the same. I wonder how many people call them to dispute like me and how many people would not bother and allow ADT to steal their hard earned money. This was my experience, and I hope nobody else would go through the same issues as I did.

Very professional and great service. Very competitive prices and quality installation! Highly…read morerecomend to anyone looking for there dream gaming room, movie room, or just a chill space.

First, Victor is simply a fantastic individual with a wonderful personality. It was a pleasure to…read morework with him throughout the entire process of our project. He expertly mounted our 55" TV over our fireplace. This may initially seem like a simple task. However, our home was built in the day of the deep back TV sets. Our impetus to seek out Victor was the fear of having our expensive smart TV crashing down when gravity is being extra spiteful. With a calm ingenuity, he knew how to fix our problem. I look forward to having him install our home stereo and outside theater system!!