I have been a customer with Eric Rose State Farm for many years, and have always had good service…read more But last night he went beyond "good". He answered my call at his home at almost 9 pm and sent a proff of insurance to my phone, which kept a rather un-helpful cop from having my car towed. Eric went to a lot of effort and solved a very bad situation.

Great agency! Love the staff and Eric is just like the agents you see on TV - always there when…read moreyou call. He made sure we had his cell phone programmed in to our phones so we could call him at any time. The entire team always makes us feel so important and they definitely go the extra mile for us. Dealing with a claim has never been easier!

Everything it was really easy and ulga Iryna both did a great job. They got me the money I neededread more

Never, ever use TitleMax, especially this location. They will convince you to take more than you…read moreneed just because you are approved for an exorbitant amount knowing it'll be harder to pay off. It's a predatory loan. Loan details were explained vaguely due to language barrier. Make sure you are fully aware that this loan is impossible to pay if you borrow a lot.

Absolutely amazing customer service! My options were explain thoroughly and in a way I was able to…read morecomprehend. Thanks so much for your help, I will be back if I ever need anything else. Love this team!

TitleMax can really help you get a loan quickly and easily. The process is fast, with very little…read morepaperwork, and they offer options even if your credit score isn't perfect. The staff is friendly, they explain everything clearly, and you can get your money the same day. A great option if you need cash fast without all the hassle

Horrible customer services. They don't let you know of all the documents to sign and they will…read morecharge you. Also, I didn't sign anything and they switched my insurance during renewal and up charged me. When I called, they simply informed me they sent a document and because I didn't signed it, I have to pay. So I signed and waited, but now I'm being charged more for another uninsured motor coverage and they're asking me to sign another document. My insurance went up about $200/mo within 2 months from what I was paying. They keep blaming the billing department but doesn't seemed to care. Wish I can give negative stars. I'm trying to cancel my insurance and obviously having a difficult time getting in touch with anyone here. I cancelled all my motor vehicle and know they're asking me to pay homeowner insurance. This place really won't stop trying to steal your money.

The staff are always professional, knowledgeable, listen and offer solutions. I have been with…read moreState Farm for over 30 years. This office was etemely helpful when I move dto Georgia and is=nsurance needs were somewhat different for this state. Thank yoy was always b=looking out for my best interest and needs.

I am extremely disappointed with my recent experience with Steve Cannon State Farm Insurance…read more I initially called the office to add a new vehicle to my existing policy. I spoke with Colin, who provided me with a quote for the new vehicle. I asked him to email the quote to me, but he explained that due to a system change, he was unable to send the email at that time. He advised me to call back the next day to move forward with the process and assured me that he would leave detailed notes about our conversation, including the quote he provided. When I called back the next day, I spoke with Marisa Litavis, and unfortunately, she seemed completely unaware of the conversation I had with Colin. Instead of professionally reviewing the situation, she made an inappropriate comment along the lines of "you know men do not give details," and also made additional comments about Colin's work ethic that I should not have been privy to as a customer. That was extremely unprofessional. Marisa then gave me a new quote for the vehicle, but the amount was over $100 more per month than what Colin had quoted me the day before. When I questioned why the amount was so different, she stated that they were doing system upgrades and said she would double-check and call me back. When she called back, she told me that the higher amount was the new price and that Colin's quote was incorrect. Because of the drastic difference in price, I let Marisa know that I would be shopping around for more affordable insurance. I ended up finding a new policy for both my home and auto insurance with another large company. Not only was the new company able to offer me better coverage, but the price was also much more affordable than what I was being quoted through Steve Cannon State Farm. Since the State Farm office was already closed by the time I secured my new policy, I waited until the next morning to call and cancel my existing policies. When I called, I spoke with Marisa again and informed her that I wanted to cancel because I had found better and more affordable insurance. Her tone and attitude toward me were extremely rude, nasty, and unprofessional. I felt mistreated and disrespected, and honestly, the way I was spoken to made me feel like I was being treated unfairly as a Black customer. Marisa told me she would cancel the policies and that I should receive cancellation information. Because of how poorly the conversation was going, I told her I preferred to stay on the line until I received confirmation. She rudely told me to "hold." Once she came back on the line, I was able to confirm that I received the cancellation information. However, while I was still speaking, Marisa abruptly said "okay, bye" and hung up while I was mid-sentence. I called back and told her that she had hung up on me while I was speaking. She denied it and became argumentative. She also stated that she wanted the rate and company information for my new insurer, but at that point, I no longer felt comfortable continuing that discussion. I told her directly that her behavior was rude and unprofessional. I have had my home and two vehicles insured through this State Farm location since I purchased my home in January 2021. As a long-term customer, I expected to be treated with basic respect, professionalism, and fairness. Instead, I was met with inconsistent quote information, inappropriate comments about another employee, a lack of accountability, and extremely poor customer service when I decided to move my policies elsewhere. I used to think highly of State Farm as a brand, so this experience was very disappointing. I truly hope State Farm does not condone this type of behavior from any office representing its name. It is unfortunate that this location gave me such a negative final experience after years of being a customer. Steve Cannon State Farm needs to do better. Customers should be treated fairly and respectfully, even when they choose to make the best financial decision for their household. No customer should feel mistreated, dismissed, or disrespected simply because they found more affordable insurance elsewhere.

Meeting with Colton Cannon was great. I found him to be personable and knowledgeable as we reviewed…read moremy policies. He even pointed out a few ways I could save money! This in-office meeting was well worth my time.

urchasing your first home can seem daunting initially however, bank south mortgage allowed my…read moreprocess to go a bit smoother than anticipated. I had the pleasure of working with Kristy Ragsdale who had some of the best customer service I've encountered while doing business. Although the process of new construction itself was frustrating, working with my lender was not. Kristy took the time to explain things throughly, underwriting went smooth despite the horror stories I've heard, and I was able to close on time with a great rate during a rough market. She even helped me to establish clear goals with my credit to get the best rate possible. I am forever grateful for working with Kristy and BSM.

Well in all the turmoil of the financial markets and the confusion surrounding mortgage and refi…read morerules I decided it would be a great idea to refi my house in this mess. I would have been up poo creek without a paddle if it weren't for the team at Family Mortgage of Georgia. www.familyga.com These guys were extremely helpful through the entire month long process. I wasn't even sure I would be able to refi to a 15 year due to the state of the housing market and falling home values but they gave me tons of counseling (for free) back in 2008 and they advised me not to even spend the $400.00 on an appraisal since it wouldn't come back in my favor. Well, a year later I emailed them once again and we ran the numbers together. They said it would be close, but it was worth going to the next step...spending money on an appraisal. Once the appraisal came back it was only a matter of paperwork and patience. The level of communication and professionalism from the team at FMOG was amazing and I will use them again for future refi's or home purchases.

AMAZING TEAMWORK. This company did an AMAZING job helping me with buying my very first house. I…read morehonestly went into the process with no knowledge of what was needed or how any of it would go. Nevertheless, they immediately made me feel like I was not only taken care of but also cared for. I was also finishing up planning my wedding and had the closing date set for the day before my wedding. Whenever I told people this they were shocked and said that I must be so stressed and frantic, but it was quite the opposite. The Family Mortgage Team was beyond helpful and patient with me. From start to finish, they were incredibly professional both in their emails and their phone calls. Whenever they needed some info from me for my file or for the (dreaded) underwriting process, they always sent a very organized, easy to understand email explaining exactly what they needed. If I ever had a question about the material (which was rare because they always explained everything so well), they were very quick to reply- if not within the same hour, definitely within the day. I honestly can't say enough good things about this company and my experience with everyone involved. Their patience, understanding, and positive attitude made my first house buying experience a very smooth and easy one- something you don't hear about a house buying process very often!

Grayson service and support goes above and beyond all other providers. He proactively communicates…read morethe best fit for your needs, he is consistent, reliable and friendly...everything and more you would want in a credible agent!

We waited two months to get a response from our personal agent. Called twice with no response…read more Called corporate to try to get in contact with this particular state farm. They never called us to try to help us in anyway. Come to find out they changed one of the plans on our cars and didn't even tell us about it. We were being way overcharged. That might not be their fault directly but they should've been more involved with our Account. There's no reason for this kind of lack of communication.