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    Fidelity Investments

    2.8 (17 reviews)
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    Services - Fidelity Investments

    Investment management

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    2 months ago

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    4 years ago

    Excellent advice & service. We have been with Fidelity many years. Chris is always available & helpful.

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    9 years ago

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    Denise Michelle Investments

    Denise Michelle Investments

    (8 reviews)

    Downtown, Fourth Ward

    Extremely unprofessional, shady business practices (unethical), poor communication. Was not…read moreinformed by my landlord in any capacity that this organization (person) now represented the property I am a resident of. Starting getting emails out of the blue from this person sent at nearly 11pm at night from a free online email account (scam/fraud/worse?). Contacted my landlord numerous times, wasn't informed for months this person represented my property. After getting confirmation, and after having my rent raised 30% without any rationale or reasoning given. I asked to have a lease renewal sent over, which I filled out and mailed back within 48 hours. Paid the next month's rent, wasn't notified at all of any issues or problems until a month later was informed by another 3rd party that my lease renewal wouldn't be accepted because of a lack of communication?!? Which is precisely the problem I've had with Denise Michelle Investments -- clearly hypocritical. Also tried to double bill me for a previous months rent even though it was paid in full, trying to nickle and dime tenants isn't what I deem an ethical business practice.. Were I you, I would not rent from this person, nor have them represent your property.. Wholly unprofessional, borderline dishonest, shady practices, no BBB accreditation, communication skills are sorely lacking. Clearly not a professional, advertises on craigslist just like scam artists, has a shady online degree education wise, correspondence is of the quality I'd expect from a high school student chock full of misspellings and poor grammar, coupled with the fact they are too cheap to even have a professional email address. What professional emails you from gmail at 11pm at night?!? And even gmail filters their emails as spam! I'd also be wary of the clearly paid for reviews by people who only have 1 review to their name versus my hundreds of legitimate reviews -- someone is direly trying to pad their review scores on yelp -- again very unprofessional/dishonest..

    Denise was excellent to work with when I was looking for my first apartment in Houston. The…read moreapartment she showed me was spacious, lovely, and very reasonably priced for being so close to downtown. Denise completed my credit and background checks within hours of the apartment viewing and had the lease ready on the same day. She brought a level of professionalism to the whole process that I haven't seen from many realtors working with low to mid priced apartments. I would highly recommend Denise to anyone looking for an apartment in Houston.

    KLH Realty - Historic Victorian - Sold!

    KLH Realty

    (2 reviews)

    Northside Village

    Kay is an amazing & experienced realtor that could not be easier to work with. I first worked with…read moreher in 2009 to buy my very first home. 2009 was an EXCEEDINGLY difficult time to buy, coming out the subprime mortgage crisis and housing bubble burst in 2008. The rules were changing constantly, and mortgages were difficult to get - especially for a first-time buyer. Kay was awesome and I felt like I was in great hands. I wasn't stressed out at all because Kay really went above-and-beyond and took care of everything, finding me the perfect home for my family. Kay was also my realtor selling that home in 2020, which was also a challenging time for real estate for obvious reasons. She found me the perfect buyer and took care of absolutely everything. I was beyond thrilled with the outcome for both me and the buyer. I felt like everything was managed fairly, respectfully, and competently. If there were any snags, I didn't have to deal with any of them because Kay again went above & beyond, even dealt with my very difficult tenant at the time and al the complications of doing viewings, etc. during the early confusing days of Covid. I would absolutely recommend Kay to anyone buying or selling a home. 11/10!

    Kay is an intelligent and sophisticated Realtor who has uncompromising ethical code and a focus on…read moreservice excellence. She listed our home for sale and seamlessly guided us through the process. Kay is particularly adept in sales and offers utmost discretion, sophistication and incomparable experience. Working with her was a pleasure, she exhibited uncompromising integrity, professionalism and dedication to getting our property sold . From beginning to end her attitude was always positive and found her to be exceptional in communicating on a daily basis. If you are wanting to buy or sell your home, Kay is the best, she has an unparalleled mastery of the Houston luxury home market.

    Fidelity Investments

    Fidelity Investments

    (7 reviews)

    Horrible horrible service. 6 phone calls and I get different info. Finally promised my check will…read morearrive, only to be told the day it was to arrive that the last advisor was wrong and it will be a few more days. Had already booked airfare and hotel reservations to meet with new brokerage company and have to cancel and I have lost all my non-refundable code. They don't care once you try to remove your money. Seriously crappy customer service

    I've had my investments in Fidelity for several years and was managing my portfolio myself. I had…read morerecently retired and decided I needed someone to manage my retirement account which was substantial. I also wanted someone to help us decide if my wife could retire. We had preferred status with Fidelity. I went into this Fidelity to talk to one of the investors (Jay?). He looked over the Fidelity Online Planner which I had entered information beforehand. The Planner offered the basic scenarios and is not a reliable program to make retirement decisions. This investor looked at the Planner and said, "Well, according to this your wife should be able to retire." Huh? The guy never ran any other planning software to see if our investments were on track. He told me he would turn all my documents over to their investment team and he would call me back. I never heard from him and he never tried contacting me. I can understand if we were talking about a few thousand dollars and it wasn't worth his effort, but that wasn't the case. I have since moved/rolled all our investments into another investment firm, who by the way, said my wife should wait until next year to retire. If you use this Fidelity, expect bad service and keep an eye on what they do with YOUR money.

    Fidelity Investments - investing - Updated June 2026

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