We are VERY impressed with Buchanan's work building our new fence. Their craftsmanship is top…read morenotch and their work was completed in a timely fashion, all within the budget agreed upon. Highly recommended from a satisfied customer. Thank you, Slade! R. Wilson

This was my second project using Buchanan Fence Company and the results were the same as my June…read more12, 2024 review. I opted for Copperwood pickets this time with cedar runners and CG1 rated 2X6 base runners. Once again, the crew used my recommended 3 5/8 lag screws along with their 3 1/2 inch screws to ensure runners will not easily separate from the 4X4 posts. I commend Slade Walker and crew for their work during the inclement weather that occurred during the construction and kept delays to a minimum and that Slade was always available if we had a question or problem. I would recommend Buchanan Fence Company to anyone thinking about a fence project, the personnel and materials rate top notch in my book.

In my opinion: This is the best builder in East Texas (and in the top tier of all builders in the…read moreState). Last year, this company did some exterior renovation work and replacement of doors. They did a terrific job. During the February freeze when 4 pipes burst and flooded the first floor, they dropped everything to get out there to save the house. I have now hired them to rebuild much of the first floor. This company is the real deal.

I really had high hopes for this business as they have a good reputation in the community. I…read morecontacted the Hamilton Group because I am wanting to remodel my home. The owner came to my home looked over the house and I told him what we wanted done. He said he didn't know if he could do all we wanted with our budget. So I up'd our budget by 10K. When he got ready to leave he told me that someone from his business would be contacting me in a couple of weeks to come out and take some measurements and that if I had not heard from them within 3 weeks to give him a call, you have my cell phone number. Well, when I did not hear from anyone from him or his business within 3 weeks I called his office and was told he was in a meeting, so I left a message asking him to call me. The lady who answered the phone said it could be the next morning before he returned my call. I waited several days and he never called me. So, I called his cell phone and left a voicemail. I waited a few days and when he did not return my call I called his cell phone again, this time he answered. He told me he was in a meeting and would call me back in 30 minutes. That was over a week ago. In my view he is very unprofessional.

Couldn't recommend South State more than enough. Did my pad and building turn key in 30 days. Great…read morebusiness to do business with.

Very bad communication, I have been waiting 6 months and still no garage, always something with…read morethese people. I woul definitely use somebody else!! I am trying to get my refund on deposit now, had to get credit card to presue this for me!!! NO STARS AT ALL, IT MADE ME PUT 1

This review is being posted with mixed feelings. I used this company to install a metal garage in…read moremy backyard a couple of years ago and have no complaints. However, when I called them to come and install a carport at my mom's house next door, they were very quick to take my deposit. The very next day we found out that my uncle on the other side of the country is on his deathbed. I subsequently called my rep to advise that we were going to have to cancel the installation because we need to use that money to fly the family out there to see my uncle before he passes. I was told that my deposit is nonrefundable, even though it was not mentioned verbally to me. It was apparently on the document that I signed, but obviously I didn't read every single fine print and it was not mentioned to me verbally. I am being told that the best they can do is hold a deposit for any future install. This is ridiculous to say the least. A death in the family is a pretty good excuse and this heartless company is holding onto the $400 deposit as if they had started actually working on the account. This was a day after the visit so they didn't even start cutting metal or anything. And oh yeah, not to mention, my mother is recently widowed, 87 years old, and relies on Social Security for her income. The manager that was supposed to call me back three days ago has not bothered to call me to discuss this at all. I am disinclined to ever use them again, and if anyone ever asks me about this company, I will gladly share this.

This review is being posted with mixed feelings. I used this company to install a metal garage in…read moremy backyard a couple of years ago and have no complaints. However, when I called them to come and install a carport at my mom's house next door, they were very quick to take my deposit. The very next day we found out that my uncle on the other side of the country is on his deathbed. I subsequently called my rep to advise that we were going to have to cancel the installation because we need to use that money to fly the family out there to see my uncle before he passes. I was told that my deposit is nonrefundable, even though it was not mentioned verbally to me. It was apparently on the document that I signed, but obviously I didn't read every single fine print and it was not mentioned to me verbally. I am being told that the best they can do is hold a deposit for any future install. This is ridiculous to say the least. A death in the family is a pretty good excuse and this heartless company is holding onto the $400 deposit as if they had started actually working on the account. This was a day after the visit so they didn't even start cutting metal or anything. And oh yeah, not to mention, my mother is recently widowed, 87 years old, and relies on Social Security for her income. The manager that was supposed to call me back three days ago has not bothered to call me to discuss this at all. I am disinclined to ever use them again, and if anyone ever asks me about this company, I will gladly share this.

Definately happy with this company!! They put my privacy fence up in 2 days. They kept to…read morethemselves to get work done and showed up on time each day. Very trustworthy people. They did not slack at all. They will definately give you what you ask for and make it look perfect!

Due to the recent stormy weather we were experiencing we were in immediate need of roof and gutter…read morerepair as imminent damage to the structure was soon to occur. We called Roof Master for assistance. We have not been treated with such courtesy and prompt response by any other vendor in years. The OWNER came to Longview assessed the need and made some suggestions that were not thought of by us. A more than fair price was presented which really surprised us! Within a couple of days, though we were giving a short time of need for service, the company went to work immediately. We are more than pleased with their job and was contacted by the OWNER who was on his way to inspect the completed job and expressed great appreciation that we chose his company for the job. We were also pleased that the company is a Christian/family business serving the greater Hallsville area, even our city, Longview. Yes, this company gets a "5" recommendation! Jack Necessary Longview, TX

RoofMasters is a great family owned company out of Hallsville but they service the Henderson area…read moreas well. I blindly asked for recommendations for a roofing company on social media and they were recommended to me. Kim, their sales gal, contacted me directly and was able to inspect my roof the very same day. We were under a time crunch due to insurance requirements and they were able to make our repairs quickly. They're honest and efficient. We'll use them again in the future

I paid nearly $10k for slab and pier & beam foundation work. The slab was done, but there is no…read moreevidence the pier & beam work was ever completed. When I asked for documentation, they admitted they had none and then refused to communicate in writing -- a huge red flag. A separate inspection confirmed no pier & beam work was done. I'm now pursuing Texas Attorney General Consumer Protection and BBB complaints as well as going to small claims court. BEWARE.

We had a pier and beam room addition about 15 yrs old that had started to sink. ETFR came out took…read morelots of time to evaluate and explain our problem, answered our questions and left us a bid. We decided to accept the bid, while not cheap it was reasonable. They showed up on time, got to work and did an excellent job of raising and leveling the floor. They were polite knowledgeable and very pleasant to work with. We're glad we hired them

I would not use Clean Cut roofing. Josh Doyle made promises to get the job that he did not fulfill…read more I asked for a bid and he left part of the work out of the bid. His tactics are suspect to say the least. I asked the roofing crew to properly brace the new rafters down to load bearing. They did not. Josh Doyle again let me down about getting someone to come and properly fix the issue and brace the rafters properly. I would never use this company again for these reasons

I just had my roof done by Clean-cut. They came and did just as requested. I received a very good…read moreroof job and some extras. Jim spotted a problem as soon as he looked. The other roofers missed this one. I needed new flashing around the fireplace chimney. It was no problem for them since they have a metal shop also. They put extra protection at all the trouble spots on my roof, and did a great job cleaning up. Very good crew also. Polite and helpful. Thanks guy's Kylor