Michael Sartor arranged our mortgage for Gold Medal Mortgage, and we are very pleased. The process…read morewas smooth and he answered every question I asked --and I asked a lot of questions. He is interesting and personable, and he knows the mortgage business well. Mary Moore, who handles all the paperwork at Gold Medal, is pleasant and highly efficient. I highly recommend Gold Medal Mortgage.

This is the 2nd time I have used GMM's team and, once again, the most professional and…read morecompassionate mortgage company, I have ever had the opportunity to deal with. The protocol of applying for a mortgage can be very frustrating, especially if you're not a computer whiz. During both applications for our mortgage, Michael, Tim, and Mary, calmed me down and walked me thru this process. I always had a sense of relief after they helped me accomplish my lack of understanding. Of course, I'll recommend, GMM to any body in need of their services! Nothing but love. I appreciate them and want to thank them for helping make our dream come true! Sincerely, Ronald and Christine Roman

I have been disappointed more recently in customer service at PNC Bank. I was told that I have to…read morego to the branch office to apply for a CD. Is this correct? I have banked with PNC Bank for several years. They have closed the branch in Lorain, Ohio. I am a senior and have to drive to Elyria to go into a branch office. Please do not use my name.

PNC Bank in Copley is my preferred branch. Personalized experience from all the staff, especially…read moreJim Koutridimos. They have been our bank for 20 years. They always take care of our needs. They treat us like family.

One of the most prompt, friendly, helpful bank and staff I've ever had the pleasure to know. They…read morelearn faces quickly, they care what goes on in your daily life and make friendly professional relationships very quickly