Save yourself the grief and deal with a company that communicates accurately and effectively. Stay…read moreaway from them! I had a perfect credit score ruined by their terrible practices. I was a HELOC customer and they charge an annual fee. Well looking at the statement it appears the annual fee is charged to the line of credit. Nope, they bill it individually but they include it as a line item on your statement. So when I paid $40 over my minimum it didn't cover the $65 fee. The following month exactly 30 days later my auto payment hit again and paid the remaining $20. This scumbag company reported me 30+days late to the credit bureau and collections for essentially money that was paid to them that day. I never got a call, a letter, or an email saying I was late. There was no notification on my dashboard when I signed in every month. But the made sure to smear me on the exact 30th day late on $20 despite being paid that day. It took days to get an answer and I had to spend a few hours sorting through statements piecing it together myself because nobody could tell me why and no management would return my call. Despite no late payments in 3+ years with them they couldn't remove the late mark as a courtesy. The basically said it was my fault and they don't owe any phone calls, or email, or notifications you are late. I got one call it was from the collections dept 1 month later. I returned the call immediately and he said he had no idea why he was contacting me and to disregard. That's the only call I ever got. Now I'm preparing to get a loan to start a business and I run a credit checo and find I was reported 60 day late to TransUnion. So now I'm disputing it. This company ruined my 10yr record of over 1k payments on time. Perfect credit screwed by this circus of a bank. I paid 2k extra the month before and an extra regular payment but it ment nothing. All I needed was to know I was past due and I would of paid them no problem. I'm now trying to figure out how to take them to small claims or anything to return the favor. I have an appointment with a consumer rights attorney next week. Save yourself the heartache and stress and avoid this place all together.

I know it might not sound too exciting to review a bank, but here we go…read more.. First, I have had a home mortgage with them and a Home Equity line of credit for over 10 years. Their interest rates are always some of the lowest available and anything that can save me money is a plus in my book. Their online banking is easy to navigate and I feel very secure using it. The physical bank itself is very nice. A brand new, modern and brightly lit facility in a great location just east of Avon Commons and just west of Mitchell's ice cream - right in between shopping and snacking! The teller's I interacted with were friendly and I never had to wait for service. If you need a home loan or line of credit - Third Federal should be on your short list.

Cecilia was great!…read more She made the process of purchasing our first home easy. What could have been a stressful and intimidating experience was instead straight-forward and enjoyable. Once we identified a home, she communicated very clearly what we would have to do to have our offer accepted... and it was! We made one offer... and got our dream home on the first try! It really was a pleasure working with her, and will be using her for any transactions in the future. -Joe R

Cecilia helped me buy my first home, a condo in North Olmsted in late March. She was on top of…read moreeverything and made sure to keep in touch with me every step of the way. We had a few issues regarding the appraiser that was hired through my lender going rogue and she made sure to call my lender everyday to try and push them to get some results. She has a list of professionals that can help me with any future projects I may have. I didn't have the easiest home buying experience, but Cecilia never lost her cool and did a great job reassuring me! I highly recommend her to anyone looking to buy a home!

We had almost given up on our quest when a coworker suggested I give "her guy" a call and thumbed…read morethrough her phone for Brian's phone number. There wasn't a challenge we did not throw at Brian and his team when it came down to refinancing our mortgage, but he did not give up until he found us a solution! Stellar professionalism, knowledgeable, and easy to work with! Brian, with Trust In Equity, will forever be saved in my phone, not only for my own financial needs, but passing this information to anyone else in need. My only regret is not getting this review out sooner! Thank you many times over!

From the owner: Trust In Equity Mortgage offers Avon, OH Mortgage programs to fit your budget. For practical and…read moreknowledgeable advice and options, give us a call.

Amazing customer service. He always has our best interest in mind. Planning on continuing using his…read moreservices in all our future mortgage needs!!

From the owner: We often say "YES" to borrowers who: * Low credit scores or High debt to income ratios * Are…read moreself-employed and can't easily document their income * Had a credit event, bankruptcy or foreclosure * Have had an unexpected life event, job loss, career change or divorce. We are the Home Purchase centric and provide mortgages through an easy-to-understand process and unparalleled customer service. We offer industry-leading tools and resources to navigate you from application to closing including an easy online application and mortgage app. With our digital mortgage you can apply online, sign documents electronically and even upload your documents securely into our processing center. Whether you prefer the digital approach or a personalized approach we will work with you to make a seamless transaction. Of course we love the easy deals, are super competitive and feature all the latest technology but, we also enjoy a good challenge. We help the underserved borrowers that may have been turned down for a mortgage or simply think they do not qualify to buy a home. We accept FICO's down to 500 for FHA or VA loans and for the self-employed we offer alternative ways to document income such as Bank statements or even Stated income. Because of our dedicated service to customers whose circumstances require a little extra effort, our wide array of loan programs, we often say "Yes" to unconventional borrowers when so many others say "No."

If it were possible to leave a fraction of a star, this company deserves it…read more Horrible communication/follow-up. After dropping all the paperwork off for Kelli to prepare our taxes, it took dozens of phone calls and several emails to finally get the taxes filed over two months later. No follow up, no phone calls apologizing for the unprofessional handling of the same. IRS contacts us to discuss underpaid taxes, tried to contact Kelli again... non-responsive. IRS contacts us again now with a much higher unpaid taxes amount, again no response from Kelli until she finally relented sending a two sentence email: you'll have to deal with the IRS yourself. Huh? That was your work, folks. Contacted the office manager, Suzanne, who responded with equal nonchalance and unprofessionalism: don't know what you want me to do for you. Lesson learned, folks. I'm not sure who you're helping, but it won't be me any longer.

Jl smith group has done my personal taxes for the last 4-5 years. I just received a letter from…read moreyou saying in preparation of the upcoming tax season you are advising me that the fee is $750 for prep with consultation or $500 with no consultation. If you no longer want me as a customer this is not the way to go about it. I've started with $99 then up to $150 for tax prep and I didn't mind the increase, I may have even paid a little more because I love supporting local businesses, but now you are increasing prices for personal taxes 3x. I have supported your business by referring my friends and family. Way to go, nice way to weed out your customers. If you no longer want to do mine or anybody else's personal taxes that is fine , you are moving in a new direction. I want to let you know you handled this very wrong. An apology and a referral would have been appropriate to someone who would appreciate my business. I will no longer recommend you. Regards, Dory Hedstrom

My husband and I are very happy to have Clint as our financial planner and tax preparer. My sister…read moreoriginally recommended him to us over 8 years ago, and we have been very pleased with the recommendations and financial investments in our retirement portfolio. Our tax situation has been complicated in the past, and I always stress before getting out taxes done. It has always been a better outcome than expected. Clint has a great staff, very efficient, friendly and helpful. His brother Doug (helping us now also) is very knowledgeable about investing in etf's with green energy, and investments that practice sustainability, as we add money in these sectors. Over the years, the track record or our investments speak for themselves. Last but not least, Clint is a great guy. We have depended on him, with challenges in the past with quick and efficent solutions. Thank you Clint and staff.

I would rate this NO stars if this was even an option. Clint Gault has made numerous mistakes on my…read morepersonal taxes that I have had to pay the IRS out of my pocket 2 years later. Not only did the IRS come back to me once on mistakes he made in 2012 and 2013, they came back again after he "corrected" the mistake and want even more money from my famliy. BEWARE this place for taxes.

Angie Lopez is an absolutely amazing Realtor! From the very beginning she was professional,…read morepatient, and truly dedicated to helping me find exactly what I needed. She communicated clearly every step of the way and always made me feel confident and supported throughout the process. Angie goes above and beyond for her clients -- she's knowledgeable, honest, and genuinely cares about making sure you're happy with your home. If you're looking for someone who will treat you like a priority and make the entire experience smooth and stress-free, Angie is the one! Highly recommend!

Angie was the absolute best agent I've ever worked with! She was awesome fixed the problems when…read moreabove and beyond for me and sold the property quick! She's one of the best real estate agents I've ever met and the best one in Ohio! I definitely recommend her!!!