As a relatively new member, I don't have the wealth of experience the previous reviewers do. I also don't play squash, nor have I joined in any of the classes this gym offers... but what I can offer is somewhat of an outsiders perspective, especially given that I walked into this place about two weeks ago having not got any real exercise outside of walking to and from transit, and from that perspective this gym REALLY delivers.
I checked out 3 gyms in the downtown core, when looking for a place to get back into shape and I won't lie, Fifth Avenue Club wasn't the cheapest, but the extra 20 dollars a month or so I spend to go here is easily worth every penny compared to a similar program at either of the other two. Both of the big chains, upon hearing I was scoping out the place, ushered me into an office where they proceeded to push personal training packages, suppliments, their own workout gear, classes, and the whole nine yards on me. Not once was I asked about my history, my goals, my concerns... it was all a long, drawn out "how much can we sell you today?"
Fifth Avenue Club was anything but... for informations sake, the classes and personal training WERE mentioned, and when I mentioned it wasn't really in my price range, the 'Member Services Director' presented some alternative plans that I may actually now consider (again, something neither of the big chain clubs did).
The facility itself is amazing. I have never seen a single thing out of place for more than a few seconds, there are towel stations, water fountains and spray bottles EVERYWHERE so you never have to look too hard for anything. The other members are always great about making sure things are wiped down, the place is kept in absolutely imaculate condition and looks absolutely pristine. I know nothing EVER looks as good as it does on the website... but this place does.
Then, there are the little touches which are what really sold me on this place. Struggle with getting laundry done? They have their own laundry service to clean your gym clothes. Wanna catch the game after work? The cardio machines have little headphone jacks that let you tune into the sound on the TVs. Need something to drink? They have their own private smoothie bar. Need to relax and untense the muscles you'd been working so hard? There's a steam room and an in-house massage therapist (with discounted rates for members). These guys seem to have thought of EVERYTHING.
And let's not forget the staff. Not only have I always been greeted with a smile, but each employee remembers my name by the second meeting, which removes the hassle of signing in and other formalities. On the way out they ask how your workout went, and seem like they genuinely care, and what's more is they're all absolutely lovely. Even if this gym WASN'T the great experience it was, I'm sure these charming young ladies could somehow sell me on it.
My one and only complaint is that their hours are a little restrictive for somebody like me who works somewhat abnormal shifts, which often leave me either having to get up way earlier than I'd care to, or scrambling to fit in a workout in the last hour before they close... but really, for all the pros, I can't help but forgive that one con.
In closing I'd give them a 5 out of 5 if their hours lasted just a little longer into the evening, but all in all I'd really like to AT LEAST be able to give them a 4.5. read more