Like every other bank out there, Fifth Third is equally as frustrating when it comes to excessive…read morefees and requirements. Back in the day, you received free checks when you opened a new checking account; now you are required to spend additional money for those checks...you are literally spending your own money so that you can spend your money- wtf!? With this particular location, it is a real hassle to get into the parking lot because of the poor location of the entrance/exit & the amount of traffic. However, I feel their customer service somewhat makes up for this...unless you have to use their poorly designed ATM. If it is raining, snowing or very windy you will get clobbered as they have an overhang only. And if the roof (or lack of) doesn't annoy you then the giant yellow poll will as I've watched & cringed behind many drivers who can't seem to steer clear due to it's too close location. There is also only one ATM so convenience clearly wasn't taken into account when this machine was installed.

Great experience! Wonderful team! Recommending this bank!…read moreI'm a customer of Dollar Bank since 2016. I have always liked the service of this bank. Recently, I had an issue with the international wire- I expected a large amount of money to be wired to my account. Unfortunately, money/ wire was lost in transaction between the overseas bank, corresponding bank and Dollar bank. Tracy Skelly ,one of the managers, came up with the help. She responded asap to my issue and made numerous contact calls to different departments. Tracy tried to communicate with overseas bank and gave me useful tips that could help me to get money. I really appreciated Tracy's assistance and support while waiting on the resolution of the case. After 50 days, the wire finally came to my account. However, I strongly believe that if not the help of Tracy, I don't know what would happen to my wire. Grateful and thankful for Dollar's bank team!

I just wasted two days effort and a week of time because this bank first wouldn't open my business…read moreaccount without a copy of my company's partnership operating agreement, ditching me to reschedule for a week later. During the second meeting they have an internal policy to have all partners come in to sign documents. I am the managing partner. Only I will be having this responsibility. I offered to send them the documents to be signed in front of a notary, but bankers insisted they had to sign in person even after I repeated three distinct times that was not possible. They just forfeited my good will and lots of future business.

We moved to Brunswick during the Pandemic (uhhhg). We needed a new bank (local) to get things…read moregoing for us. We randomly selected this joint. We were greeted by polite professionals who were knowledgeable and helpful. The facility itself was clean and tidy. We have had bad experiences with other financial institutions in the past but so far so good with Dollar Bank. We are pleased since day.

This Credit Union is wonderful they have lovely people there for always willing to help. They do…read moreshared branching and have free ATM that don't charge a withdrawal fee

hi -- i'm a relatively new member, and have found that the people there are helpful, kind, go out…read moreof their way to answer or help with questions. plus they are highly rated. so i'm happy to be with them!

Pam was extremely helpful and great to work with. Made sure all my requests happened in a timely…read morefashion and called after each visit to confirm and give updates.

I just worked with Lewis G. Tsenekos for a Credit card transfer…read morehe was wonderful. Very Helpful He kept me in the loop on the process. I would highly Recommend using him for any loan. I have been a member for Years and would continue to use Ohio Catholic Federal credit union. Cathyz

I have had my money here since I was 5 years old. Now going on 60 years old, I have never had a bad…read moreexperience. Staff is always pleasant and knowledgeable. I highly recommend Unity Catholic!

Awful customer service. No one knows what is going on with over $50k in play. Such a regret I even…read moreinvolved my finances with this business.

I've been a Woodforest Steelyard location customer for many years and although the majority of my…read morebanking is done online, any time I have to go to the location I have always been treated with the utmost courtesy, professionalism and kindness by all of the employees.

we love, Jenna! This is a great credit union always there to help and have some of the best rates…read morein Medina Ohio!

If I could give them 0 I would. Let me tell you I have never, and I mean never have delt with such…read moreincompetence in my life. I could write a book on all the things that I've had to deal with over the past years with them. I wouldn't care if the loan I took out was a 30% interest rate! The level of stupidity of these people is beyond me! And might I add I have NEVER wrote a review like this. But thanks to a global pandemic here we are. I signed a piece of paper to help skip a payment last month. And I assumed that it was for 3 months like our credit cards and mortgage payments etc. However I get a past due in the mail. No it wasn't for much, but I was still extremely confused. I called, actually got the person on the phone that was on the letter and she said I needed to talk to another person because they handled the application for skipping a payment during the pandemic. Well she said that she was on the phone and to leave her a message. I did this on May 8th. I didnt hear anything back so I figured they shorted it all out because they are known for mistakes like these. Well I just received a phone call asking me for a payment. I stated that I left a message and I was told they were short staffed. But yet you're calling me back? She proceeded to say that I haven't made a payment since January but yet the past due is forty something??!! My payments are around $130 a month, so can you explain to me why my payment you're sending me is past due is only forty some dollars and you're telling me over the phone that I haven't made a payment since January??!! These are the kinds of things I deal with ALL the time. The incompetence is so surreal to me. I asked why did I sign that paper then for help during the pandemic and for not reporting to the credit bureau's, she then stated we have no authority on reporting the the bureau's. I'm sorry, so why does the mortgage, utilities, and credit cards have that authority?! And why does this piece of paper I have state differently from THE MEDINA COUNTY FEDERAL CREDIT UNION?! The women proceeds to ask you can you make a partial payment?! Like I'm a magician and I can make it appear?! Maybe they have people that lie to them, I dont know. Like if she says over and over again I'm going to give in or something?! All I know is I would rather let this loan and my credit go then deal such incompetence. And my husband said maybe I should talk to a manager. SHE WAS A MANAGER!!! And all these 5 stars I dont believe are actually customers. DO NOT GO HERE. They will harrass you and not even give you the correct information!!!