Excellent customer service! Was able to get done what I needed to and didn't have to wait long…read more Bank associates friendly and helpful.

We have dealt with this branch for close to two years in a POA situation. They have gone above and…read morebeyond in helping us through some unforeseen and difficult situations. We did get some incorrect information at one point, but they corrected the error in an efficient and professional manner. Thank you to all the staff at the Tallmadge Circle branch! Plus, like everyone else, we LOVE the pens!

Drive an hour for work and I'm waiting in front of the bank to go in at nine. I was waiting at…read morealmost 8am to go in at 9am. Manager tells me to go away from the bank because no one can be in your bank whenever they're opening. Waste my gas money again because they're incapable of opening a bank.

Always a great experience. Very helpful and knowledgeable. Highly recommended. Many helpful…read morefeatures.

I've been a customer of this bank for years & have multiple accounts with them. I needed some items…read moresorted out near closing time last night, & what I thought would be an easy fix, ended up taking 25-30 minutes. Penny was kind enough to stay after closing time & help me get my new cards ordered, & accounts aggregated. I never felt rushed, & she never seemed like she was in a rush to leave. She was extremely helpful & the top notch customer service was greatly appreciated. Will continue to bank with Chase.

Terrible experience. Only interested in getting fees and not your best interest. Closed all my…read moreaccounts and they didn't even try to retain my business. Send an email to main branch and didn't even get a response. A long relationship ruined. They have really went down hill in recent years, especially the Rootstown branch.

I walked in to flawless & up to date decor. Clean and inviting. Very friendly people. The layout…read moreis a bit different than I'm used to from other banks, but the people and the service I got was fantastic. Their walks are always clean. In the winter, snow free and salted. They have a wonderful pizza incentive for kids to open savings accounts to save their money. Very kid friendly! I HIGHLY recommend this bank!!

Ok so first let me start by saying congratulations to this bank and the banks employees…read more Huntington Bank you rocc

Went to rollover two 401Ks with Jeanine. Great experience, easy going, super nice and very…read morethorough in analyzing my needs. Able to perform rollovers by phone. She made the process easy and informative. Thanks to Brij at Cuyahoga Falls for the recommendation!

My wife and I recently used Third Federal Savings & Loan to purchase our first home, and are so…read moreglad that we did. Our Loan Officer, Crystal, was beyond friendly and helpful throughout the whole process from pre-approval to closing. She was on top of everything, replying promptly to all calls and emails and answering all questions we had accurately, explaining anything we didn't understand in a way we could easily understand. Their paperwork was simple and very clearly showed all of the pertinent facts. With a 60 day rate lock and low closing cost options that are exactly as advertised, I would recommend Third Federal and Crystal to anyone.

Chara is a fantastic worker Whenever i got there she gets it done with ease i recommend this placeread more

I have an auto loan with Farmer's National Bank presently and I would not ever, under any…read morecircumstances, do repeat business with this bank. They assessed me a $150.00 prepayment penalty on the account for attempting to pay it off early. I have paid off every auto loan I've ever had with other banks, and none of them charged such a penalty. I called to try to have it waived and was redirected through numerous people over the course of a couple days. I now have to pay 32 cents per month by check for the next six months because the account balance is $1.90, and if I pay the remaining $1.90 immediately the $150.00 prepayment penalty will be assessed. Take your money elsewhere, not to Farmer's National Bank, unless you want to deal with ludicrously unwielding customer service and predatory lending involving prepayment penalties. There are plenty of other banks (most, in fact) who will NOT charge you such a fee. Had to give one star to leave the review, since zero stars isn't an option.

I have been going to CheckSmart for many years. Shannon & crew at the 2020 State Rd. location have…read morealways been very kind, patient & respectful to me. They have easier ways for me to pay now which saves me 2 busses or paying a neighbor $10 to get there or having to use my ADA ride $ I am a very happy customer

I have been going here for many years now and it has always been Amazing customer care…read more A place that does almost everything. From money orders, loans, taxes to check cashing. The Staff here are very helpful and friendly