Poor response by property management. I've sent multiple emails and messages trying to resolve my concerns and the property manager has not responded. It has been two months at this point and I'm still waiting for a response. read more

I would give the apartment complex 0 stars if I could. Management does not take resident concerns seriously and the pest control is a joke. Buildings are old and infested with bugs. Everything was fine when I first moved in a few bugs here and there and then the problem progressed. I informed management of my concerns they added my appt to the list to be treated by pest control. This happened 3 times, by my 4rd request I shared my concerns with the leasing manger specifically to work toward a solution. She assured me that she would arrange for a sanitation check of my neighbors, have the maintenence team inspect my apartment for vulnerable areas and add me to the treatment list for the following week. Its the next week and none of those things were done. Not to mention how much of a inconvenience it is to prep the apartment for a pest treatment. read more

I have lived here for five years with no problems, and earlier this year moved to another, larger unit. The original owner was great, but after he passed away, a soulless management company took over, this place has gone downhill. Their "renovations" are cheap and sloppy - they covered up original 40's black & white basket weave tiling in the bathroom, and skimmed all the walls with new drywall, making it near impossible to hang anything up (curtains, shelves, even straight nails fall out). There are several burn marks on the wood floors, and a large yellow stain on the tiling in the kitchen. When I moved to my new unit, they said nothing of the upcoming construction and what to expect. In April, I went on a short four day vacation and came back to find holes in the walls, my daughters room completely destroyed with all furniture moved to the center of the room, and all the work I had done to set up my new home ruined. They left a notice under my door the day after I left on vacation that they would be in the next day to start this work. Wow! This was mid-April, and I have since dealt with delayed phases of construction, huge amounts of dust and dirt, and general misery as the work is STILL not finished in October. When they came to cut into the exterior walls for the new HVAC units (why, why? Why would you go through all this trouble and not even install central air?), every inch of my apartment was covered in brick dust and debris. I spent that entire weekend mopping all the floors (and changing the water between each room, as it instantly turned black), washing couch cushion and all linens, and scrubbing down all surfaces. They never respond to emails, calls, and service requests - I often have to reach out several times. It's now mid-October, seven months since they started, and the HVAC units are still not up and working. I pay my rent in full and never late, and am currently sitting in my 40-degree $1600 apartment with no heat. I will be contacting the county code enforcement tomorrow and filing an official complaint, and plan on moving the second my lease is up. The apartments are infested with huge roaches (like swarms of them as soon as your go outside), and the laundry machines never work/eat your money - I go to the laundry mat. This place is a disaster, stay away! read more

The good: -The apartments are spacious for the price, well laid out, and have multiple closets for storage -I loved the gas stove and the hardwood floors -Maintenance and the office staff are responsive and friendly -Hallways and laundry rooms are cleaned almost daily -Trash valet and also the snow plowing and salt on the sidewalks during snowy weather is much appreciated -Parking is free and easy for you and guests. But beware they started towing again so make sure your passes are visible. The bad: -No noise insulation. You hear everything your neighbors do and say and the floors are very creaky. Personally I needed ear plugs to sleep well and noise canceling headphones to get work done during the day. -The shared laundry situation is a little gross. I wish the cleaning staff cleaned inside the washing machines every once in awhile. -I had some bugs inside my apartment when I first moved, in but the pest control helped so I didn't see them much afterwards. The trash and recycling bins in the parking alley have attracted a lot of rats recently though. read more

I have lived at FGA for almost two years. (And I'm not planning on moving.) You cannot beat the price, location and amenities. All of your utilities are included in the monthly rent, which makes it super easy to budget. The customer service is hands down the best I have encountered in my 6 or so years of apartment living. The staff - from leasing to maintenance - is courteous and professional. They genuinely seem to care about the property and its residents. If there is any con, it's that the apartments are older, the walls are a bit thin, and the floors creak. But you find that with most older buildings. Bottom line; if you're apartment hunting in the Arlington area, make this one of your first stops. read more

I loved Fillmore Gardens when I first moved in. I lived here for three years before I began having problems with a neighbor but a total of five years. I was evicted. The neighbor who lived above me lied to the management office, and the local police department. The neighbors living above me made it a living hell for me. They lived on the property for twenty-five years. My elderly neighbors were inconsiderate about the noise level. I blame the property manager for the disparate treatment of tenants. The apartments are old, and were built in the 1940's. The floors creek when you walk around in the apartment. The lease required you to have at least 80% of the floor covered by carpet. All of the maintenance problems were resolved in a timely manner. I had roaches in my apartment once because one of my neighbors downstairs wasn't a clean person. The walls are very thin. You can hear peoples conversations through the walls without wanting to, people's tv's, amongst other things. The front load washing machines would break down frequently. They are coin operated. You have to walk to a different building on the property to wash your clothes. read more

Location is great, but recent changes in heating system have created challenges. Mangement moved to split level heating units (from 'radiators'). The change has resulted in MOLD - and it's been challenging to resolve! read more

My boyfriend and I lived in Fillmore for just under 2 years before moving to Falls Church to be closer to my school. We were paying through the nose for a fancier, newer high rise with a pool. It took us 9 months until we came to our senses and moved back to Fillmore. We LOVE their office staff and never had an issue. It's walking distance to our favorite restaurants and bars. Great neighborhood, great apartments, great value. read more

I have lived here for almost 5 yrs and had a pleasant living experience initially. Really liked my first couple of years here, but this past year I've had a horrible roach infestation in my apartment. They have treated a few times, but they keep coming back and I can't live like this, it's disgusting. You just never know where these horrible things will appear and it's nerve wracking! I feel like I'll have to get all new furniture when I move to avoid moving with the bugs it's so gross. Pros: Location. It's in a nice part of Arlington and close to a lot of restaurants, bus lines, and there is more growth coming to Columbia Pike which is promising. There's a Giant grocery store and CVS within walking distance. I feel pretty safe walking around. Cost. The rent is affordable, but I have noticed a pattern of rent increases of about $50 a year. I don't think the rent should go any higher for what you get. It is an older, no frills apartment, but utilities are included. Can be a good or bad thing, because some winters it can be really hot because you don't control the heat. Staff: The maintenance team is very nice and helpful. They come within a reasonable time to help for repairs. Also the front desk staff tries to plan community events and they try to encourage people to use this community app to bond with your neighbors. I don't see a lot of the staff that was here when I first came. I really enjoyed seeing Peggy, she was so sweet and kind but I think she's left. Cons: Bugs and Roaches! They've come to treat but it does absolutely no good. I'm not sure what happened because when I first came here, I hardly saw any bugs, now they are everywhere. Deal breaker for me, so I'm out. I don't know if they have been cutting corners on things since coming under new mgmt a few yrs ago. You'd think Scott Mgmt would care for their buildings better and really deal with the pest/roach problem. Super thin walls: You can hear a lot through the walls, so hope and pray you get quiet neighbors. I've had my share of quiet and loud neighbors, but that comes with apartment living, I suppose. It's just hard to concentrate and have peace in your home when you live under someone who is a heavy/loud walker or those who blast music so loud it vibrates your walls. Laundry rooms: There aren't laundry rooms in every building. I never use them and go elsewhere to wash because they need a lot of improvement. Broken machines and just the overall appearance of the laundry room makes me not want to wash there. Overall, if they would've taken care of the roach problem, I could've stayed here, but it's no for me now. I cannot stand feeling jumpy because of all bugs here. It's sad to see this happen to this place because it wasn't always like this. read more

My husband and I have only been staying at Fillmore Garden Apartments for a few months now, and I can honestly say that it has been an extremely frustrating few months already. We strongly regret our decision to ever sign a lease here and we hope that we can help out others who are looking into apartments here as well. We sometimes came home to realize that management had been in our apartment without notifying us- our furniture and items had been moved around. We were forced to call the health department. Management was doing construction to replace hvac units, my husband and I came home many times to find black dust covering our apartment. We then woke up to coughing up black dust multiple times after the construction was done. The office never took us seriously and even suggested it was "something we were cooking" I plan to attach photos of our furniture ruined by the black smoke/dust emitted from their hvac unit. I could go on about other concerns, but to sum it up- do your research. read more

An honest advertisement for this place should say that the interior decor comes with a sprinkle of roaches. Many of the buildings have a roach infestation problem. They sprayed my apartment but it does not go away. If you move here, you're gambling whether you will be dealing with roaches. The floors are in poor shape too . read more

Bad choice. I mistakenly moved into a 1 bedroom apartment here a few months ago. Veronica Serrano, one of the office agents has made my life miserable. Every time I walk into the office to ask for something, she makes me feel like I owe her something, like she some high official... Can somebody tell her to look up Customer Service in the dictionary? It is your JOB to smile and use words like please and thank you, its called common courtesy. The management needs to look into this office and start with basic training. I work in retail and wouldn't dare to treat people the way I see her talk to residents. Besides that the place is comfortable, until you need something fixed. I am looking for any reason to break my lease so I can personally contact the overseeing management group and file a detailed complaint. I have it written with video and audio footage I recorded as hard evidence. read more

if you pay attention to the dates of the reviews here, you'll see that Fillmore Garden Apartment in its current state leaves much to be desired. I know many tenants and most of my neighbors. We're all working class people looking for a decent, no frills, basic, and affordable place to live. No fancy amenities and fair and transparent management. While I think several people who work in management and the leasing office are decent folks (except this one new bald guy who's clearly sexist), the way things have been handled in the last year i've lived here have just been unacceptable and I will be leaving when my lease ends. The entire apartment complex went through renovations and installations for new HVAC units and the last few months have been a complete catastrophe. They're very aware of it. Loads of men and construction crew barging into apartments in the morning. Notices coming to our doors less than 24 hours in advance. Then notices change all the time. They make us move our furniture and then the date of expected work is changed or delayed. I traveled for a few days once and my entire apartment was turned upside down when I returned with little explanation. They left us without heating in our 40 degree apartment for weeks. Maintenance people came in and out and left trash and dirt everywhere and we always had to clean it up. There are old stains and marks left from where they removed radiators and nothing will be done about it. The renovations have been incredibly sloppy. One of my newly installed HVACs was leaking and causing water damage on the wood floors for weeks. Near the end (yes, this nuisance is still ongoing), they told us at the very last minute that we would have to set up our own utility account with the energy company, pay a $300 deposit, and start paying for metered services. Not once did they indicate our monthly flat service fee that used to include utilities would be discontinued. I've also had cockroaches in my apartment for 6 months now and have filed a maintenance request to deal with it several times. The issue still isn't resolved. Everything that's happened in the better part of last year are not merely "inconveniences" to make useless apologies for. The way everything was handled severely disrupted our lives as residents and there was no honesty throughout the process. read more

I lived at Fillmore for (1) year, 2016-2017. Great staff at the office and I lived in a unit with respectful neighbors. The building and grounds were kept up pretty good. Any maintenance problems were always addressed in a timely manner. A few bugs here and there mostly outside of the unit but hey it's an older building and staff are aware and encourage you to notify them for pest control visits. On Site parking with a guest past, renovate apartments, utilities included and (1) A/C per unit. Columbia Pike offers full amenities and entertainment with a great walk score. Near major highways to navigate thru the DMV. Rent very reasonable. I relocated back to my home state but if I ever returned I'd rent here again. This area can be very expensive so this is a great option! read more

I moved from the San Francisco Bay Area to Arlington, VA last fall. I did all of my apartment hunting online and chose Fillmore Garden Apartments sight unseen all because of the outstanding service from their leasing agent Peggy. She patiently answered all of my questions, promptly replied to emails, and generally treated me as if I were part of her family. Seven months later and the service at Fillmore Garden Apartments just gets better and better. The minor maintenance issues I've had were promptly addressed--often with same day service--and every effort was made to ensure that my comfort was respected. In my experience, all staff members are trustworthy, kind, and professional. They care about the property, the tenants, and the community. The common areas are spotless and the landscape is well-maintained. The neighborhood is incredibly quiet and safe. The surrounding area is balanced with beautiful and cared for single family homes, apartments, condos and duplexes. The neighborhood is diverse and peaceful. A five minute walk toward Columbia Pike takes you to Penrose Square where you'll find a Giant, CVS, Rite Aid, two cafes, Aveda hair salon, a Sunday farmer's market, dry cleaner, independent movie theater, a wonderful gentle dentist, a gym, frozen yogurt, restaurants, etc.: http://www.penrose-square.com/ (click on "neighborhood") http://www.columbiapikedentistry.com/ Columbia Pike also allows you to catch the 16Y to DC making my commute 30 minutes door-to-door. A less than one-minute walk to South Walter Reed allows you to catch the 10B (metro bus) or 77 (Arlington Transit) and within ten minutes you arrive at: Ballston Metro Station (Ballston Common Mall--http://www.ballston-common.com/) Clarendon or Courthouse Metro Station (Trader Joe's, Whole Foods, Container Store, Crate and Barrel, Cheesecake Factory, Starbucks, and movie theater at Courthouse--https://www.amctheatres.com/movie-theatres/amc-courthouse-plaza-8, etc.) The buildings are not new--they are older--and the floors do squeak here and there. This has not been a problem for me and is isolated to specific places in the room. Carpet with padding helps reduce the noise. When I moved in, I asked my downstairs neighbors to please let me know if the noise was ever an issue--even in the slightest way--and they have never contacted me. I never hear or see any of the people who I share this building with. It is incredibly quiet and people are very respectful. The buildings are not secured buildings--no lock on entrance to building--but the neighborhood is so safe it seems to be a non-issue. There are coin-operated laundry machines which currently charge $1.75 to wash and $1.75 to dry. The machines clean and dry clothes perfectly, and have never broken down or eaten my quarters. Patrick Henry Elementary School is across the street from Fillmore Garden Apartments: http://www.apsva.us/Domain/767 Thomas Jefferson Middle School is a five-minute drive away from Fillmore Garden Apartments: http://www.apsva.us/jefferson Attached to the middle school is a community center: http://parks.arlingtonva.us/locations/thomas-jefferson-community-center/ Overall, this is a fantastic place to live with the best value in all of Arlington. I've searched high and low for cheaper alternatives and there are none. Base don my research, this is the best deal for being a 10-minute drive from DC (without traffic). I highly recommend scheduling a visit. read more

I've lived her for 2 years from 2011-2013. You cannot beat the price and the surrounding neighborhood has become super trendy and commercial in the last 2 years. I was really happy here. The only cons I can think of (not for me, but for people who might be used to nicer amenities) are that there is no dishwasher, and some of the washer/dryer units are old and smell bad. I had a very spacious 1 bedroom which I loved. Here is what I loved: friendly and helpful staff, great price, lovely neighborhood, util's included, 2 parking spaces included, buses on columbia pike get you to the city in just 30-40 minutes on a good day. Maintenance guys are quick and great. All in all a great living experience. read more

I really enjoyed living here for almost a year. As others have stated, this place is super affordable given the location and the proximity to public transportation, Giant, the gym, public library, and shopping. The rent included all of my utilities and a parking sticker for my car. I have never experienced any type of vandalism to my car or my guests cars while living here. As a single female, I felt very safe walking around the neighborhood even at night returning from work or the gym. I really appreciated that Fillmore didn't charge me extra for a top-floor corner apartment. Some complexes charge extra, but at Fillmore it's a flat rate no matter what floor you're on. My apartment was very quiet, there are a few small families in the community but, for the most part, it's young professionals. I have grown to love the Columbia Pike neighborhood and enjoy strolling around. These garden style apartments were originally built in the 1940's so I expected going in that there might be maintenance issues down the road. I haven't really needed to make any maintenance requests other than fixing some water damage to my ceiling because I'm on the top floor and we had a very wet winter. The only thing I didn't like about living here was the lack of individual climate control. The apartments are heated with radiators that turn on in October and turn off in March, but vary their levels according to the outdoor temperature. The complex provides one window AC unit (you can purchase a second for a bedroom or pay extra to have them install another one) so it's nice you at least have control over the cooling. An earlier reviewer complained about the presence of police cars in the community: that's because they live here, which is actually a very positive thing. I would definitely recommend Fillmore Garden Apartments to anyone looking for an affordable apartment in the Arlington area. read more

Lived at these apartments for a year. Horrible experience - paper thin walls (you can hear your neighbor's cell phone conversation and everything else)! The units are roach infested and the maintenance personnel do nothing about it! The laundry areas are filthy. The positive ratings you see here are because the FGA pays (bribes) tenants to refer new tenants. Oh, and your security deposit.....FORGET ABOUT IT!!!! They will charge for everything to avoid paying back the deposit. Look at other apartments in the Arlington area... the price may seem attractive but it's not worth it...AVOID here at all costs! read more

I've lived at Fillmore Garden for four years now. I love it. It's an absolute bargain compared to other places in Arlington. The staff in the leasing office is very friendly and helpful. The maintenance guys are great and take care of any problems very quickly. Parking is easy to find either on the street or in the FG lot. The apartments are older (creaky floors) but very spacious (aside from a small kitchen). Several ART bus and Metrobus lines are nearby. Walking distance to a few parks, a library, lots of bars and restaurants (new stuff is popping up on that part of Columbia Pike left and right), and a movie theater. read more

Going on my second year in my Fillmore Garden apartment, and I love it! I live in a 1-bedroom with my 6-year old son, and this is our very first apartment. You simply can't beat the amount of space you get at this price point. My living room area is large enough for me to split it into a bedroom area and a small living area. I have a separate dining area also. There aren't any fancy amenities (in-unit laundry, dishwashers, gym, pool, etc.), but I really don't need any. The grounds are beautiful, maintenance is responsive, and the office staff (especially Peggy and Melanie) are always amazing and helpful. My son's school is in walking distance, as is the public library (the latter is what ultimately sold me on the place!). There's dining and entertainment within walking distance, and more a little farther out in Pentagon City, Ballston, etc. My job in DC is easily accessibly by Metro bus and train. Drawbacks: the laundry rooms are a bit sketchy, and the machines are coin-operated. I usually do laundry at my sister's house in Manassas twice a month. I think the garbage and recycling dumpsters are a bit unsightly and could be placed more unobtrusively. Also, the buildings are old, which means thin, creaky floors (although the original hardwood is beautiful!). Doesn't bother me because I'm on the top level, but my neighbors downstairs have complained about my son being too loud. Overall, this is a wonderful complex in a wonderful area. If you're looking for affordable, comfortable, no-fuss living in Arlington, this is it! UPDATE: Since I posted this review, I have had some issues with roaches in my apartment, so I've knocked off a star. The infestation doesn't seem too terrible; at the worse point I saw 1-2 roaches a night, mostly in the kitchen, sometimes in the bathroom. I'll admit that I did not have this issue for a full year (until some new neighbors moved into my building). The office has sent an exterminator on 4 separate occasions, but I didn't see any change in roach activity after their visits, so I've hired my own exterminator. Unfortunately, bugs TERRIFY me, and although the apartments are otherwise awesome, roaches are a deal-breaker. If my exterminators can't remedy the problem within 3 months or so, I will be looking to move. read more

I've lived in the Fillmore garden apartments for about 2 weeks now and I don't know if I just got the shit end of the stick and everyone else just got a better apartment then I did, but so far I've seen roaches, noticed a lot of chipped paint and water damage on the wood floors, very thin walls to where I can here the conversations of my neighbors without trying to. read more

In 2006 I lived here for 4 years I moved to another place, for three years and it sounded to return to this paradise again, now I have three years here, buildings have a roach infestation , rats, hummed walls damage on the wood floors the most expensive rent all the time, good location but sorry I move out again read more

I've lived here for a few years now. Love it. Apartments are older, but great staff. Maintenance is quick and friendly. Rent is lower than the rest of the area, but no am entities such as dishwasher or in unit washer/dryer. The walls are virtually sound proof and so is the upstairs. I'm on the first floor. I have a building of great neighbors... But randomly we will hear opera singers which can be annoying when its later in the evening time. Close to a bus route and lots of restaurants as well as a Giant grocery store. Can't beat the location. read more

I only lived here for 1 year before moving (out of town) but i think overall this place was great. The staff was friendly and the couple times i needed maintanence, they were literally there in minutes! I didnt see one bug and overall felt safe there. Yes noise can sometimes be an issue but it was more just creaking sounds from people walking...if that bothers you alot, get a second floor apartment (you will still hear some walking though). The apartments are clearly from the 40's so old creaky noises are going to happen...i dont think people should be surprised by that. Walking distance to bars/restaurants/store...great location! The reason i dont give this place 5 stars is because of the parking...there is not nearly enough resident parking and by 8 if you arent home you have to park in the street or by the park..which gets overrun by DC taxi cabs and the annoying hummer limos! It got very annoying. The only other area to park is the back alley but i would never do that anyway...i feel like you park there at your own risk as you do in any alley.. Overall if you are looking for an affordable place in arlington (which is hard to come by) and are ok with no frills...i would recommend fillmore garden apartments. read more

BEWARE BEWARE BEWARE. Any review that has a 4 or 5 star is posted from the abusive office manager that works here. People have entered my apartment multiple times (once while I was asleep) without any work order from us because the office would link the maintenance people with the wrong jobs at the wrong apartments. When I called her to complain, a simple apology would have been sufficient but she instead called me a liar, told me that nobody entered my apartment, and slammed the phone shut. I have been calling them to fix the crack in the ceiling for 17 days now and still nothing. Every time i call I hope she doesn't pick up the phone out of fear of further abuse. My husband and I feel we are inconveniencing her when all we want is to get rid of the random buckets collecting water every time it rains. We built some courage and walked into the office on Saturday morning to find her completely drunk. She smelled like booze and could barely stand up straight. We couldn't understand a word she was saying and when we asked her why she hasn't sent anyone to out apartment, she began to shake her head in rage and kicked us out! I demanded to get her manager's contact information which she refused to provide and began cursing and screamed racist comments towards my husband. She chased us out of the office in front of a family that was waiting to view vacant apartments. I'm glad they witnessed that. This racist, abusive, drunk old lady has no education, no self respect, and no shame. My neighbors and I are putting a case together with a lawyer for failing to respond to multiple service requests and verbal abuse. We have reported the apartment complex to several agencies including Bravo and the BBB. Don't let the garden scape fool you. This place is changes immediately after you sign the lease. read more

Living at the Fillmore Garden Apartments was one of the worst experiences I have ever had. I have delt with frustrating leasing offices before, but nothing compares to this place. At first everyone seemed pleasant, however that was later replaced by rudeness. They lost my rent 3 months in a row and tried to charge me fees. They say they would "wave the fee this time." (said with a sigh) even though they lost it. When we broke the lease early for an out of state job, they continually called with an attitude. I cannot say enough that this was the worst experience, I spent countless time arguing with them, for their mistakes. read more

Management is very friendly and listens to your issues and complaints. The problem is getting them to do something. Just try to get them to do something. I lived in 2804 with squirrels in my walls and ceiling for four years. When I left they were still there. read more

I have been living in Fillmore garden apartments for one year. I have had bedbug and roach problem. The staff have tried their best to eliminate the roach problem in my unit, and they treat my unit almost every week, but the issue has not be resolved at all. The roaches are every wear, they are on the ceiling, inside the cabinets, even they can be found inside the refrigirater. I also have had bedbug problem in this apartment twice. Initially the staff treated my apartment because of bedbug, and the bedbug problem was resolved. again after three months the bedbugs appeared. Me and my wife have suffered alot in this apartment. I do not suggest these apartments at all. The only good thing about Fillmore garden apartments is just that the staff and the management are very polite and kind. Also because of the locations of the apartments, it is very difficult to move out so think a lot before moving into these units. read more