We've lived all over the DMV, and we don't mind paying for luxury. At the view however, you pay a…read moreluxury price without the luxury. The View is only motivated by charging you as much as possible and sometimes providing you with the minimum legal standard of a habitable apartment. Don't expect more from this place. We were nickel and dimed on our security deposit and all our friends that moved had the same experience. They charged us more than we felt we owed, but strangely could not reach the staff at the view, and were ignored. They just want you to pay your bill and not argue here. For 8 months straight, our neighbors played music or the TV from 10PM till 2 AM on and off during the week and weekend. I had concierge go and warn them to stop like 8 times and filed numerous noise complaints, which I felt were not addressed properly as the issue persisted for as long as it did. Even the band that played during the day above us was quieter and more considerate than this guy. They did not care to fix this, because our neighbor was a paying resident like us and that hurts their bottom line. It doesn't matter if you break the rules here. For every problem we had here, it felt like they just want to you live with it. Just like the roaches that infested the building for a time, or when our AC was broken for a month and our apartment reached temps as high as 90 F. They couldn't believe the problem wasn't fixed. This is the experience you will get here, they just want the problem (you) to go away and pay your rent in peace. Literal garbage landed onto our balcony all throughout our stay from other residents tossing their trash from the roof or their balcony. I've seen report cards, boxes and dental floss thrown onto my balcony. It was disgusting. The resident events went downhill in quality and effort. The community is also not really here anymore. Everyone seems angry, and people drive like maniacs in the garage. The elevators are often broken down and in need of repair, often putting residents into a constraint of 1 elevator during our time here When we told the office we'd move out and afterwards made maintenance request, it took them three days to fix it. And they only did so after we went to the leasing office to address it. It was fixed twenty minutes after speaking to the leasing office We booked our loading dock slot and were told a week later that another person reserved it (by email, not via the reservation system). We were informed that it was a glitch, but it shouldn't take two weeks for a glitch in the system to be noticed. They prioritize at all costs, new residents. Once you've sent in your notice to move out, you become chopped liver. If you're thinking of the view, go somewhere cheaper. They raise rents 5% or more every year, and don't provide more value in return. Not to mention the apartment industry in DC is full of price collusion. Go across the street, live somewhere else. You can have a View anywhere.

I moved in in Feb 2018. Within 2 weeks, they started construction on a building right next door. My…read moredream apartment turned into a nightmare. Every morning at 7, I wake up to banging noises and machine noises. It doesn't stop till 6:30PM and this goes on Monday - Saturday. Not sure what I want to do. They offered me the option to move to another unit, but I'm still not sure I want to live this close to the construction. My next door neighbor just moved out of their unit due to the noise. Besides the construction, the building and staff are great.

We had the pleasure of receiving a property tour with William Smoot who also assisted us with the…read moreapplication process. William was very helpful in providing us essential information from start to finish that ultimately helped us conclude our apartment search journey as we signed a lease here. Out of all the apartment communities that my girlfriend and I had toured in the past couple of months, I would certainly say that William stood out with his genuine customer service and personality.

This apartment complex caused me many many issues!! I lived here for 2 years and it never really…read moregot better. First day I moved in I was towed out of the garage!!! because I was over the line. The leasing office failed to mention if I parked over the line I would be towed. Paid around $200 to get my car out. Also that morning at 8am I woke up to demolition noises happening above me. Apparently they were redoing the apartment on the floor above us to the right. I did not know that since we didn't start getting apartment emails until we moved in. I was exhausted from moving, having my car towed, and having to listen to those sounds all week long... the demolition sounds still were happening until I moved out because they were redoing the gym and then next the lobby. There are always some sort of noises echoing up through the building from somewhere else. More about the garage. There were many times when I would come back late at night and there would be absolutely no parking. I had to park on the street many times and wake up early in the morning at 8am to move my car. It really depended on how many spots they over leased to everyone since it's only 3 floors. The spots are sooo tight that I even scrapped the side of my car on a column! It was awful. Another time when I was coming out of the garage, my tire hit the side of the ramp and my tire popped! I didn't know until I was on the highway and smoke was coming out of it. It was so close to flying off but thank goodness. It was $1,000 in damages just to replace the tires and even more if you include the scrape!! I wrote a letter to management and thankfully they fixed the side of the ramp that was clearly broken with some concrete. Second, for lease renewal, they put that our 2 bedroom renewal was $4,100.... crazy! Our previous lease was $3,300/3,400. With the amount of construction sounds I heard that never ended. I felt like it wasn't worth it. No one leased our apartment until after we moved out. I checked the website and saw it had dropped to $3,050. I was mind boggled since our lease renewal was around $4,000! Third, the sunroom would either be freezing or so hot! The windows overall were very poor insulation. In the winter even in my room it would be cold! Anyone looking to lease the sunroom as a room, I wouldn't do it. I loved using the sunroom and tried to put 2 different heaters in there to use it in the winter but didn't work and one of my heaters is very powerful and had a fan. The temperature would get down to 59 degrees in there sometimes. Even with the apartments heat on, sooo cold. In the summer, you also really sweat in there. If you keep the doors shut though, it does help with keeping your inside apartment warm/cold. Fourth, so much dusttttt. I haven't seen a place so dusty. I had maintenance come to replace the air vent filter in our apartment and fix my bathroom fan dust filter but my bathroom would get sooo dusty in 1-2 days. It was crazy. I hadn't seen a place get so dusty so fast. I used an air purifier in my room cause I wasn't sure if it was good to be breathing that in. Please clean the air ducts to the whole building!!! I'm sure that's why it was so dusty. For the washer and dryer. My clothes wouldn't get fully washed. The dryer also didn't dry our clothes very fast which leads me to believe the vent that runs through the building for moving the air hasn't been cleaned out.... Fifth, you cannot have heat or air at the same time. The maintenance has to come change it in between seasons to either heat or cool air and it would be miserable. Either way too hot or too cold depending. I hated that nest thermostat. I would login and then couple weeks later it would log me out. Happened all the time. It tricks you into thinking it's new when it isn't. Shout out to the maintenance team though!! They always do a great job and are awesome! They respond to your requests in a day. Front desk staff was always sad and in a bad mood! I felt bad for going to ask for packages. Only good things were that the bedrooms are very big which was a plus, everything was newly renovated for the apartments, and the noise levels were good. Didn't hear too much through the walls.

I have contacted this apartment building now close to 10 times regarding continued noise…read morecomplaints. To pay the rent that we do, and then consistently have neighbors break noise policy is absolutely unreal. I have my apartment shaking on a consistent basis from the disturbance of neighbors throwing parties into late hours, yet AVA Ballston Square continues to not take action even though this clearly breaks lease terms and agreements. It completely disregards their tenants peace, work schedules, and medical conditions. Their response has been to deny claims as "normal apartment noise" or what you may expect from living near an elevator, to try to steer clear from any responsibility. I have documented evidence of these continued noises and will continue to do so. This apartment building and its management should do better.

I lived at AVA Ballston Square for several years, and the biggest ongoing issue during my time here…read morewas the building's water infrastructure. In 2025 alone, there were water outages almost every month -- sometimes full shutoffs, sometimes hot water failures -- with many lasting most of the workday. These weren't isolated incidents. There were multiple full shutoffs in the spring, several hot water outages throughout June, and a nine-hour full shutdown in early September. These patterns made daily routines unpredictable and stressful. Communication was also inconsistent. The September shutdown, for example, was buried inside a general maintenance email with no clear subject line indicating that the building would be without water for most of the day. Sometimes management provided bottled water during outages, but other times they didn't, and there was no reliable guidance about what support was available. Even when water was running, the taste and pressure were noticeably worse than other buildings in the area. It was enough that I ended up buying a countertop filtration system just to make the tap water usable. Other recurring issues included strong trash chute odors in the hallways and a front entrance that made it easy for delivery drivers or strangers to tailgate inside. For a building at this price point, I expected better maintenance and stronger basic security. The location is excellent, but the repeated water disruptions, aging infrastructure, and lack of consistent communication made living here unnecessarily difficult. Future residents should be aware of these ongoing problems, especially if reliability is important to them.

The units and amenities are awesome BUT the elevators are literally ALWAYS broken. They have four,…read morebut it has been months since they have all worked and it's pretty common that only two or even one are functioning. You walk into the lobby, turn the corner past the mail and BOOM you find a huddled mass of elevator refugees waiting, hoping that some day an elevator arrives to take them home.

I lived here for 3 years and was the first person to live in the apartment, and generally had a…read moregood time but my move out experience was awful. They charged us hundreds $$$ to replace our cook top which was working perfectly, no scratches or issues. if management wants to make updates to units between tenants, it shouldn't be charged to the tenants! Beware of being overcharged and not getting your deposit back.... New rent prices are insanely high for what you are getting, and new front door staff are much worse than the previous ones.

The constant construction noise at this apartment complex is *absurd* and makes the place…read moreborderline uninhabitable. I am not exaggerating when I say that there is loud, intrusive construction noise almost every single day on weekdays, and this was the case for nearly 2 years straight until I moved out. Most days it's "just" hammering, but since the walls are paper thin it's incredibly loud and reverberates throughout the entire building, regardless of where the actual construction is taking place. Other days you can hear incredibly loud drilling which makes relaxation and concentration impossible. Here's just a sample of what you'll probably hear on any given day: https://streamable.com/xxbjqm; https://streamable.com/yydvnp The apartments themselves and amenities are actually quite nice and the front desk staff is wonderful, so it's a shame that the place is borderline uninhabitable. I would not recommend this place to my worst enemy because of how bad the constant noise is for your mental health and sanity. They also make you sign a statement acknowledging that there will be construction noise, which is a huge red flag because they'll use that to wave away any complaints about the noise.

We've lived in Randolph Towers for roughly 9 months and on balance our experience has been a…read morepositive one. The building is nearly 40 years old (built in 1986), but you wouldn't know that once you're in the apartment units themselves. All of the units are fully renovated- new windows, doors, finishes, appliances, everything, and we almost never hear our neighbors from inside the apartment. The elevators are probably the one sore spot of this building- frequent outages that can last for weeks at a time, but there are 6 in the building overall so the worst impact is that you may have to wait a bit longer or hit the bank on the other side of the building during rush hour. We were told the building was undergoing renovation when we signed our lease last year but pretty much all of the planned construction activities appear to have wrapped up. It's unclear if the elevators will be modernized as part of the renovations because they still maintain the finishes and reliability of the building's last update. I would highly recommend this building for anyone looking for a cozy large 1br or 2br+ assuming you don't need more than one parking space. Overall, we find living here to be a great value and if our renewal offer is reasonable and inline with the market, we plan to renew. Based on my experience living in previous Dittmar properties, we expect that to be the case.

New property management is needed. Brookfield Properties has failed to correct building safety…read moreand access issues since leasing started in 2019.

I was looking for an apartment in the Ballston area in March/April. I had scheduled a tour online…read more I was running a few minutes behind so I attempted to call to ensure I could still tour the building. No answer. So I showed up about 10 minutes late to see if it was still a possibility. Spoke to the concierge who informed me that there were no other appointments for the day so I would be able to tour. As I was filling out the introduction form, the concierge completely dismissed a tenants concern in front of me. I waited another 10 minutes. The sales rep then called to let the concierge know she would not see me because I was late and she was going to go home for the day since I was the last appointment. I took the introduction form with me. The concierge staff was very rude and stated that I would need to set another appointment since I was not timely. I told her I wasn't appreciative of their customer service and would not be back. If you're acting this way to prospective customers/tenants, how're you treating the people who hold a contract with you? I understand if you have a full tour load for the day, i can schedule another appointment but handle it appropriately. Lastly, i am thankful I was able to see how they interact with actual tenants. With the amount of money these apartments are charging, the management should be top tier.

I cannot stress enough how unsafe and mismanaged this building is. What was marketed as a "luxury…read morecommunity" has devolved into an unmonitored shelter for the homeless -- and management has done absolutely nothing about it despite months of complaints and escalating safety issues. Security is nonexistent. There is no concierge, no on-site security, and no overnight staff whatsoever. The only person ever present is a leasing office worker who keeps normal retail hours. After that, residents are entirely on their own -- which has made this place a magnet for the homeless population who have learned they can easily enter and stay inside. I have personally encountered multiple dangerous and disturbing incidents: * The lobby bathroom was closed for months because homeless individuals were sleeping inside until one defecated and smeared feces across the walls. * Most recently stumbled upon a man, wearing an ankle monitor, chain-smoking in the lounge, eventually sleeping on the couch. * I once walked into the package room at night to find two homeless people living there, complete with a space heater they had plugged in. * I was harassed repeatedly by the same man night after night -- despite begging management to act. Their only advice was to "call the police." Because no one from management is ever on site, I had to meet the officers upon arrival, which allowed the harasser to see me and later threaten retaliation. The few security cameras they claim to have are largely useless -- either broken, facing the wrong angles, or leaving major blind spots. Package thefts go unresolved, and residents are left to fend for themselves. To make matters worse, the so-called "amenities" are nonexistent. Yet the management continues to charge luxury prices and advertise this place as a premium living experience. There is nothing luxury about fearing for your safety in your own building. After enduring this for months and pleading with them to take action, I decided to move out. Instead of acknowledging their negligence and handling the situation amicably, they are now threatening to charge me over $6,000 in early termination fees -- even though their failure to maintain basic security is a breach of contract. I've now had to hire an attorney just to navigate this mess and protect myself. Bottom line: This is not a luxury building. It's an overpriced, unsafe, poorly managed property that completely disregards the well-being of its residents.

I would not recommend moving here. I'm woken up at 7:45 am or earlier every morning (even weekends)…read moreby horrible beeping from the loading trucks, both going in/out of the building I assume for Good Company, and the trucks going in/out of Target's loading dock. I hear construction all throughout the day, I hear my neighbors being intimate constantly, my appliances don't work well at all, my AC has gone out for months at a time, my shower water doesn't stay hot, one day my apartment randomly stating filling up with smoke? (they never found the cause), the fire alarm randomly goes off, exclusively in the middle of the night it seems, and most recently, my ceiling is leaking. I have to put my clothes in the dryer for at least two 3-hour cycles to get them dry. The staff are very nice but it seems like there's really not much they can do about certain issues. For example, I tried on multiple occasions to connect my bank account to the portal to avoid credit card fees and kept receiving errors even though my bank was listed as an accepted banking institution. Management didn't provide any support with the portal other than to give me a phone number that's no longer in service.I was really excited to move on here but it's been a big disappointment. The quality of this place compared to what I pay for it feels like a massive rip off. 11/30/25 - the issues persist. Last month I woke up in the middle of the night to the small of gas and called the emergency maintenance line. They told me since the detectors didn't go off it was probably fine. I never heard anything else and assume they didn't check if there was a leak. Last week, the unit above me had carpet installed in the middle of the day and it was so loud, it shook my desk and computer while I was trying to work and was on meetings. They gave me no notice that the work in that unit would be happening. Don't move here. 12/8 - while I was told noise originated from carpet installation, it's seems new tenants have moved in who like to throw parties which they should really be able to do without disrupting other people but with how paper thin the walls are. After three days of noise, it finally settled down and then the fire alarm went off at 4:40 am. I plan to break my lease early.

Been living here almost a year and it is fantastic! All the staff are so nice and extremely helpful…read moreif you ever need anything. Maintenance requests are addressed within 2 days of submission, and sometimes within 2 hours, even on routine requests. The apartment itself is beautifully designed as it has been recently upgraded. The walls are thick enough that I don't hear my neighbors at all and the amenities of the building are well kept and clean. It has been a pleasure living here and I cannot recommend it enough!

Living at Liberty Tower has been a wonderful experience. The leasing office staff are consistently…read morekind, responsive, and supportive, and the front desk team is exceptional. They are always friendly, professional, and ready to help. The location couldn't be better, with easy access to everything in Ballston and the nearby Metro. Overall, it's a comfortable, convenient, and welcoming place to call home. Highly recommend!

The building is well-located, includes 24-hour front desk, and is RIGHT ON TOP of the Metro…read morestation. Clean, great lounge space, huge storage lockers, parking ... everything but a pool.

Lovely ashtray. Convenient and pretty, with awesome front-desk staff, but the smokers in the…read morebuilding turn a would-be sanctuary into a gas chamber. Your apartment, your property, your life, all hopelessly invaded by the fumes of cigarettes, cigars, and -- yes -- pot. And the condo board will not address the problem (even though all our lives depend on it). So although the elevators are now all up and running (ahem, usually), stay far away. You'll be very glad you did.