I'm in the process of moving from Michigan to Palmyra Pa. Since I've been satisfied with State…read moreFarm insurance I wanted to transfer my coverage from Michigan. After speaking to several State Farm agents I began to think I would need to revise my plan. It wasnt possible to speak directly to an agent and was instead being "handled" by their office staff. I was put off by the indifference and apathy I was met. Kody was my last call before changing my plan. Miracle of miracles Kody is actually a human being and not a robot. She made my transfer happen without all of the hassle and delays of the other agencies She was very competent, efficient and made my transfer happen within hours instead of days or weeks. Thank you Kody

From the owner: The Cody Hershey State Farm mission is to help our customers manage the risks of everyday life and…read morerecover from the unexpected in Central PA. We focus on helping our customers save money and plan for the future while providing great quality products and service. License #: PA-746913

I seldom leave reviews, however reading the few negatives I feel I must. Been dealing with Craig…read moreover 15years. He has always returned my calls and saved us money on policies. He gives solid advice and is very professional. Everybody who I've sent to him has thanked me. E.P.

If you want service and insurance you can count on. Don't use them for your insurance needs…read more Cause when you need the policy and insurance you will be under insured. Our company, Corporate Insurance, was expected to provide us with the same coverage we had previously. Instead, the policy was rewritten, and it undercut our old insurance by $8,000. After making the switch, we realized that the new policy left us underinsured to facilitate that price reduction. Then, we started receiving refund checks in the mail each month for overpayment. When I contacted Craig about this, he said he had no accounting department. Upon doing some research, I discovered that the money being refunded was actually his commission. He mentioned that he had 1,700 clients and that not all of them could be considered important. I decided to deal directly with the insurance company and bypass Craig altogether. The initial application and notices were filled out entirely in lowercase letters, which did not reflect a professional standard. The invoices we received also followed this format but included figures that ended after the decimal point, no cents and come without any explanations. I needed Craig's assistance for a workers' compensation policy that has both state and federal implications. However, he did not return any of my phone calls, or emails and his secretary always sent me to voicemail. That is unfortunate for him that no one cares to call you back. Do not take your business to Erwins in Hershey.

We have been long-term clients of Wagner Insurance Agency (Hummelstown PA)/Erie Insurance Company…read more A few weeks ago, our teenage daughter was involved in a no-fault collision. During this experience, we realized why we are so appreciative of Wagner/Erie. First, our agent (Dale) was so compassionate, understanding, and responsive. Second, our assigned claims agent (Jessica) was amazingly empathetic, caring, and so quick to respond. Finally, our adjuster (Ramona) was so quick to respond and notify us of the status, next steps, and paperwork needed that we were completely flabbergasted. In fact, I called the company where the car was towed to inform them that sometime in the next week or so an adjuster would be contacting them and they informed me she had already been there and completed the review-- the same day! Wagner and Erie made the whole terrifying process (an accident involving our teen two hours from our home) a smooth and expeditious process and were so calm and collected that it eased our anxieties and worries. We now know why we have kept Wagner and Erie for 33 years-- yes, since I was 16! We are grateful that we do not need to "cash in" on our insurance frequently, but, when we do, we know they are there for us. There are lots of advertisements on the TV for all kinds of insurance companies, but, I wouldn't consider trading the relationship we have with our insurance company for another one. We are fortunate to have the benefits of a large company, with the personal feel of a small family. Thank you Wagner Insurance and Erie Insurance!

Val and the team have been outstanding for me and my family for the past three years. For ease of…read moreservice and availability, you cannot find a better agency.

Ryan took the time to thoroughly explain all the different policies to me. He was friendly and…read morepatient with all my questions. He was also very diligent in making sure I chose the best coverage that suits my needs. I highly recommend!

From the owner: When insurance companies compete, YOU WIN! Get the most for your money! Shop over 15 of the top…read moreinsurance companies in Pennsylvania!