awesome! they called me quickly to tell me that i didn't have a cc on file and once i got it…read morestraightened out they said you are good to go!

Horrible. They simply did absolutely nothing. The shirt came back as it was in a hanger…read more P.S. Its ruined. They managed to assure black ink from other clothes got to it. Total disgrace.

I would never go to any others cleaners in the Pflugerville area. Tailor Fit is absolutely the…read morebest. The business is a bit tricky to find but well worth the treasure hunt. Sunny is the best. It is obvious she knows her trade. She is so sweet and personable. She follows all requests and gives advice when needed. I find her pricing comparable if not better for services rendered. Thank you Sunny for being the best!

This place re did a zipper on a coat 5-8 years ago for $85. High but was good work. Today I asked…read moreher to put a 1" x 3" patch on a jacket and she was going to charge me $45 and it would take a week. I went 3 miles up the road and got it done instantly for $15 Your customer service is weak, your return times a horrible Can't support a business that doesn't want your business. Trash!

I have takin clothes to the Rick's Cleaners located at 110 N. I-35 Round Rock, TX, twice in the…read morelast 6 weeks and both times the quality of their pressing is below standard. They had 2 chances and fell short on quality and attention to detail both times.

22 items dry cleaned for under $80! Including dresses, shirts, pants, and a coat!…read more Can you believe it?!? Seriously with other places I have gone this would have been over 200! It isn't a fancy place. It isn't a big place. But it is the least expensive dry cleaner I have ever been too! A couple of tips... one not conveniently located, for me at least... 2 they are a pay up front cleaner! Yep you pay First... according to them that's how they keep the costs down. Shocked me... but I did it and was shocked again! The cost was so much lower then what I've been used to. The people are by no means enthusiastic. However they get the job DONE! I don't need my dry cleaner to be chatty and asking about my life anyway... right?! I dropped my stuff off Thursday morning and it was all ready on Friday night. They sent me a text when it was ready to be picked up. Seriously... this is my new every day to day dry cleaner!

Tide is great experience but they don't call you ehen its ready :-)…read more... I would recommend it though

Tide completely ruined my queen sized wool comforter. I am stunned. When I noted the wool content…read moreand label, I assumed they knew how to clean it without drastically shrinking it; I was wrong. How is this possible? My comforter was 90" x 92" when I dropped it off, and now it measures 77" x 81" which no longer covers my queen sized bed. The new duvet cover I purchased to protect my freshly cleaned item no longer fits, obviously. No one bothered to notify me. I'm not sure how they thought I wouldn't notice? I called the store when I discovered the damage. They said my comforter was cleaned at a different location and that someone from that facility would contact me. No one has called back and it's been over 2 weeks. I waited patiently over the holidays. This is absurd. I lost a $620 wool comforter, the $61 Tide cleaning fee, and the duvet cover I can no longer return. I'm not even sure what to do at this point. What an awful and unprofessional business. I need to give this social media attention and file with small claims court. Photos show the mass of excess fabric of the inner lining, which was originally taut, new staining all along the edges from improper cleaning, and newly uneven and misshapen border.

Clean and organized. This was my first visit to a Laundromat in 20 years but with our machine out…read morefor over a week now waiting on parts I had to find somewhere. Parking lot is one way so keep that in mind, that part was kind of a pain coming from my direction then leaving someone of course came in the do not enter and almost hit me. I had about 12 towels to wash so found one of their larger washers. I liked that everything was grouped by size and most labeled where it was easy to see. The dryers weren't great from my experience and why the 4 stars. I picked a 5 load machine over the 3 load because it was only .75c more. I put it on the high heat and let it dry for the I think 30 min it was. But the towels weren't dry. I had to load them up damn to take him and dry again. I didn't have time to run it again and also didn't want to pay another $3. They had lots of people working, folding, keeping things organized and clean which I liked.

Sylvia is really helpful and is very good with customers..I love that this place is always so…read moreclean. Its super busy here but everything is super clean.. I've never been to a laundry that is run this way..I would never go anywhere else. I recommend this place to everyone. Thanks spin zone for hiring people like Sylvia that keep things running smooth!

Ian's is one of the few dry cleaners in town that does leather cleaning! I had two jackets that I…read morewanted cleaned, and Ian's was SO reliable and communicative during the entire process. It is a bit expensive to do leather jacket cleaning, but for the experience and process, I would say it was totally worth it. They texted me to let me know when they would arrive to pick up and to drop off. They gave me a clear time approximation and even beat it (they estimated 6-8 weeks but I believe it only took about 2-3?). My jackets came back wrapped really nicely, and the delivery driver took proper care to deliver at my door. In fact, I wasn't home and she asked how I would like my jackets to be dropped off. The thoughtfulness and consideration Ian's provides can't be beat. I also appreciate that they have an app so you can easily plan your pick-ups and drop-offs. If I have any articles of clothing that will need dry cleaning in the future, Ian's will be top of mind.

Ian's still delivers - literally Mobile dry cleaners and…read morelaundry They pick up your clothes from your home or office and deliver it back to you in three days They do a great job on both pro cleaning and laundry services... Reasonable prices great quality... Fantastic provider. Check them out you'll be glad you did

do not bring your clothes here this place ruins clothes expensive clothes I wish I can give it a -10read more

Moved to Wells Branch 9 years ago, and have used Tower the entire time. I'm not going to pretend…read moreI'm a big spender, I'm not. However I've always been happy with their work and turn around time the 4 or 5 times a year we stop in. However I pulled up this morning to see this sign on the door. The owner is blaming his lack of staff on $600 stimulus checks from over 2 years ago. I haven't met anyone still living off that money, especially in a high cost of living area like Austin! Hey Tower Cleaners, offer a living wage and you'll probably have staff! Anyway, thanks for posting the giant red flag on your door. I didn't even get out of my car. Instead, I took my husbands shirts to a cleaners who doesn't expect people to starve while making them money.

Prompt service. Friendly people. Good value for your money! Dropping off and picking up was easy…read more Like the text method.

Service was terrific- did exactly what I asked. Very polite and accommodating. Will definitely use…read morethem again.

I was searching online for a fluff and fold laundry service for a short term rental…read moreproperty that I help my daughter manage, ideally one that did pick up and delivery. When I went on The Laundry Spot's website I saw that they offered this service so figured I'd give them a try. I had a few questions so I called the number listed on the home page of the website, and the woman who answered referred me to another number for the pick up and delivery service which turned out is also listed if you click on the "delivery" link. I got an answering service and left my contact info and within minutes, James the owner called back and answered my questions and walked me through the process of setting up an account so that I could do the online scheduling myself. There were 3 convenient windows of times to select from for both pick up and delivery so I scheduled pick up between 8am-11am on Tuesday and delivery during that same timeframe the next day. I got a text a minute or so prior to them arriving both times and they were both within the scheduled timeframes. Since the home was unoccupied those days, I was able to text them the temporary door code I set up remotely and allow them to pick up and drop off inside in the entry way. The laundry consisted of two full sets of bedding, several towels dish towels, etc. All came back perfectly clean and nicely folded. Online I was able to select the type of soap (or even provide my own if desired), optional softeners, and add any specific instructions such as cold water, gentle cycle etc. I am so thrilled to have found this service! Since I'm a big fan of USEFUL technology, I'm very happy that I can do all of the scheduling from my smart phone, including paying the invoice. I was initially apprehensive about providing my credit card info and wanted to be sure the info was encrypted and secure. The owner, James, patiently explained to me that he's partnered with a few different technology platforms in order to make it possible to do all of this online, so it's all very secure and tested. One thing to note: because of the way the various platforms are linked, you see different URLs when you schedule versus looking at your account versus payment, but after it's set up it's a piece of cake. And best of all, the laundry comes back beautifully clean and nicely folded without me having to do a thing (I have back problems) so this is a wonderful solution for me. And the pricing is incredibly reasonable. I highly recommend trying this laundry service and supporting a great local Austin business!

I do not like reporting this, but the new turnover of ownership is stealing. The service new…read moredigital card system used is charging 50 cents for 9 mins and the actual card reader says 25 cents for 10 mins. this has been going on for several weeks without correction. I have been going here for 3yrs sad to say with the change. I see it's only about money not about service & integrity. Thanks for the transparency. I will not be back.