DONT EVER LEASE FROM THEM. SCAM. So my gf was dealing with a price to lease a car she wanted and I…read morewas at the parts area. I hear a salesmen say to a boss type looking guy... I got another 33 bucks out of her on the lease and im gonna try and get her to get more and they both laughed. He glanced over at me and walked away. I then texted my gf and told her to STOP and come to where I was. 2mins later she came and I told her they were trying to rip her off on the lease price. We were discussing leaving and the sales guy came to get her back and he said anything wrong. I told her to take care of it. She turned and said to him ...oh I've changed my mind. We are going for a 33 dollar bite to eat...He looked dumbfounded and i started laughing. He looked over and it was like a bell when off when he saw my face and we were together. Shady

Always bring my Tiguan for service to this dealer. Trustworthy and excellent service. Their staff…read morewas friendly and helpful.

I contacted Dents Unlimited (South London) for repair of a shopping cart dent in the left…read morepassenger door of my vehicle. I was connected with Emery Stewart, and after sending a photo of the damage and receiving an estimate we agreed on the afternoon of Thursday 27 Nov 2025 to repair the damage. The weather this day turned out to be somewhat appalling, blustery cold with some wet snow mixed in, and I was expecting to have a cancellation call but Emery kept the appointment and kept me appraised of his anticipated arrival time so that I could do other things while waiting. Never having seen a paintless dent repair before I confess to being somewhat amazed by the process. Emery did a fantastic job of repairing the dent without removing or disassembling anything from the vehicle or damaging the paint. I would defy anyone to point out the area where there dent was located. The final cost was as quoted and I am extremely happy with the results and the cost. I definitely recommend this service to anyone with small unsightly dents in their vehicle!

Absolutely terrible experience with this business! I contacted (Nate) to get a quote to repair a…read morevery small dent on my vehicle and sent him a picture of the dent. He then quoted me $100 to fix it and when I asked him if he can repair it, his response was "yes, forsure." Not only did he increase the price from $100 to $140 then to $200 but he did an horrible job. Unfortunately, I was not home to see the hack job he did and my wife was dealing with him. After I returned home and seen the "repair" I called Nate to let him know that I was not happy with it..I asked for nothing, no reimbursement, absolutely nothing, I just wanted him to know that I felt it was not a successful repair. BUT instead of listening to my concerns, Nate became very belligerent and confrontational, to the point where he invited me to "come and see him in person at his shop." The two things id like people to know form this review are 1) this individual did not live up to the standard of repair he promised 2) his youth and inexperience is definitely a factor for his complete disregard for his customers concerns and totally unprofessional attitude!

Feenstra did an A+++ job repairing the large dent on our vehicle's tail gate. It looks brand new!…read moreVery happy with the work.

John gave me a quote for $6,400, plus tax. I got the work done for $1,100. Thanks for wasting my…read moretime!

The Wonderland and Southdale location has an expert staff that are so personable , thoughtful and…read moreaccomodated my schedule with ease. I appreciated their advice and their ability to locate parts quickly and service my vehicle so my trip out of town was safe and sound. I will refer anyone with full confidence. Angelo Fonseca and Brian Guy helped me sort out the issues and dealt with my tires so I was able to get back on the road in minutes. Iam very grateful For their assistance.

I dropped my Venza off at Napa Autopro this afternoon for service. I can not say enough good things…read moreabout the service and the service representative. Angelo was extremely helpful and very friendly. I would rate them five out of five. Tom Shiels

Yang "Henry" Gao from the Service Department was great to work with. I was in the process of…read moreimporting my Lexus from the US to Canada, while relocating from Michigan. I learned of a Takata airbag recall for the first time during this process. (I had been asking my Michigan dealership about this for months & had been told it didn't apply to my model car.) No dealerships in Michigan had appointments available in the near future to fix this, & my export/import appointments with US & Canadian Customs & Immigration were coming up fast. Despite me not having any purchase or service history with Lexus of London, Henry got me in right away & even provided me with a free loaner car. The work was done earlier than promised, & the customer service was excellent. They got me a recall clearance for the Canadian Registrar of Imported Vehicles (RIV) inspection, which solved my import/export problems. I highly recommend this dealership for Lexus service issues.

Nice people, but not very organized, with long waits and multiple conversations required to buy a…read morevehicle. And strangely, they were not prepared to negotiate on the MSRP of a new, leased, $65k vehicle. Weird! So, I contacted sales managers at two other Ontario dealerships and had an excellent deal set up, including a $4k discount, with a single email and one short phone call. (If you know what you want, it pays to shop around to other dealerships!)

Friendly customer service. Very affordable and fast service. I brought my car to fix they did it…read moreextremely fast and quality of work is high. I recommend this place to anyone who need a good auto service/ mechanic shop