Happy with Spring Green, They have done a good job and the tec Zach Arif…read more Has been very good and has done a good job for us. I hope he comes back next year. Jimmy Pierce

I hired Spring Green for Turf services for weed control, and 2 applications have been applied…read more After the 2nd application the burn spots became more visible. Not just spots, but streaks all along my property which is about a half-acre or so. That didn't happen after the first or last year after I had turf treatments! I voiced my concerns and they seem to only want to communicate via text message which was the first red flag. I will say that those correspondences were polite but filled a bunch of scripted rebuttals. I was asked to send pictures which I did. I was given analogies about lawns getting sick like us getting colds. When I said that my lawn has never been diseased before, I was then told, "well, just because you never had bronchitis, doesn't mean you won't get it"? It's very hard to capture an entire property in grainy photos. NO ONE ever mentioned my lawn being diseased after the first OR second application but could tell by dull photos? I requested someone to come out and see if in fact my grass is "diseased" as the rep said. Nope, just text messaging with answers to a few pictures that didn't show all of the issues. I have had 2 separate Turf companies come out to look at my property. Without name dropping, I was told by one of them that my property looks to have application error and/or chemical burn. The other company suggested a completely different treatment without herbicides as there was too much going on with the lawn at this point. My professional landscaper also said that this isn't "disease" as much as it is chemically burnt. After gathering info, trying to have an open mind, I sent a final text to Spring Green requesting a call to schedule a visit to my home within 24 hours because that is what good Customer Service is and the right thing to do. I really wanted to hear what they thought, in person. They did do that. Well, what happened next was FAR more abhorrent than the lawn at this point. Even IF the burn spots were not because of their chemicals or applications, the GM, Tristan was ABSOLUTELY the rudest, most condescending individual I have ever come in across in my life. Within the first 5 seconds, I knew how this conversation was going to go. He was defensive right off the bat and said "Ok, what I am looking at?" Not in the inquisitive way, in a gaslighting tone. Everything was about me being wrong, the other companies being wrong, him accusing the other professionals of being "uneducated" within their field answering my questions with questions. I tried to explain to him that one of the turf guys has been in business for a very long time and started to accuse me of ageism against him. He sounded like he wanted to argue. Totally f****** BIZARRE. I don't how you show up to someone's home with such a shit attitude. The utter cockiness he displayed was revolting and mind blowing to the point of me asking him to leave. He did not at the first request and kept talking. Honestly, by that time I yelled "Get the F*** off of my property". I said it again, then he started walking to his vehicle and merely said, "I'm out, I'm out". All of this is SO unnecessary. I am sure they do a nice job ordinarily and they do also have nice reviews but now, this isn't about the actual lawn, me writing this review is because of him and his absolutely unacceptable attitude. He seriously could have had an altogether different approach, but I see in other reviews that this is just how this company rolls with concerned customers at times? Just wondering how he treats Male homeowners? If you don't mind being talked down to like you are an idiot, then use this company. If you do not want to be treated like complete shit, stay away. I'll get my lawn fixed, but you can't fix disgusting behavior, I guess.