We've been Snowcrest customers since 2006. Service has been good and consistent. There were a…read morecouple times. We had modem issues, but they instantly swapped it out and made sure we weren't interrupted in service. Greatly appreciate Louis an his expertise as well as all of the staff At Snowcrest. I Recommend their service.

I've always had good service with these guys. Never have a problem except when the storms and snow…read morehits of course, sometimes the internet service goes down. But that's just the area we live in, can't even count on the power staying on in the big storms around here. The other night after a big thunder and lightning storm, our modem no longer worked. Called them up and they said I could come pick one up from them and that it would just be a $5.99 a month rental. Was in and out within 5 minutes, and had WiFi back up and running in no time. Thanks guys!

Constantly "connected but no internet" at least once a day recently. No one to speak to directly…read moreand no one will fix the problem. Robbing Mount Shasta residents. I pay for the highest tear and rarely am I able to use constantly for work. There's no solution, they've come out and looked at my router many times with no solution.

Very poor and rude service, they don't even have an office phone in a small mountain town that is a…read morecustomer based service so you have to drive down there every time you have a problem

Kevin Allard is simply a brilliant tech. He walks into our home--shakes hands, greets us, asks how…read morewe are and how he can help. As a non technical person, I mentioned today that I feel uncomfortable admitting that I don't like"Chrome. Kevin responded, "Never feel like that. This is your set-up and you are the one who should be comfortable with it," and smiled. Kevin fixed all of our problems and then said , " Don't fail to call if I can help you in any other way." Acme, thank you so much for such an outstanding south county tech. And you can bet we'll call and recommend him to anyone who asks.

DO NOT HIRE! SHADY BUSINESS! They showed up to my house, I…read moretold them I had not called, and did not need them. I was then billed $113 for my troubles. I would recommend going elsewhere.

My computer (iMac) died. It was working wounded for a few months and obviously nearing the end the…read morelast couple of weeks. Once I was able to determine the cause wasn't COVID but maybe some other virus I transported the carcass into Shasta Computer Repair but with little hope for resurrection. Daniel was able to diagnose the issue(s), apply life support and a transfusion and my computer was able to come home after only a weekend in hospice. It's as good as new and we are looking forward to many more years together. The receptionists were great and Daniel worked a miracle.

My laptop started having connection issues out of nowhere, I tried to do the simple things that…read moreusually fixes minor issues - rebooting, resetting and restarting everything. It was out of my expertise at this point so I searched for an expert and called different places before finding Shasta computer repair and I am very satisfied, he let me know what he was doing every step of the way in the end I had to replace the wifi card which he was able to do same day because he had some extras. Very affordable compared to most of not all the places I called. Over all very delighted and would recommend to anyone

Com Tec always goes out of their way to help us with our needs. Joe is always helpful and if he…read morecan't make it to our location he does his best to walk me through to try and troubleshoot the problem or he attempts to fix the problem remotely. This is a great local company. Thanks COM Tec...

We have worked with Joe from Com Tec for at least 10 years and Com Tec technicians have been…read morereadily available for any repairs in most cases immediately. After the campfire, they put in a new installation as soon as we were able to get an office re-opened in Chico. A couple of weeks ago we moved back up onto the ridge in Paradise and their two technicians moved our new system along with us. I was astonished when they had to deal with our indecision and contemplation while trying to decide where phones would be located, that they never once showed any expression of frustration waiting for those decisions or even when we moved phones/extensions around after they had been placed! I was so thankful for their generous nature and their professionalism. This is an excellent company to work with!