They couldn't fix our laptop. Sometimes that is just the case. What is great about this place is…read morethey were honest about it, made a good recommendation to just replace, and only charged us the minimum. Nice to find an honest shop.

These guys built my dream gaming pc. These guys know their stuff and do excellent work. Robert and…read moreLandon really know how to put together a beautiful pc. Kevin is so knowledgeable and knows how to help people with what is needed and want. Been going here for years and will continue to go here with computer needs.

By my rating, you probably can skip the story. But if you're interested, read on…read more I had 2 external hard drives in distress. One failed without notice with years of photos and the other, a Time Machine backup for my Mac was clicking, with delayed mounting. It wasn't dead yet but I'd not touched it since I unplugged it over a year ago, didn't know the current status, and was afraid to boot it up in case it loaded but might be its last time. The sudden death one was critical, the other not so much (unless I had backed up the other drive during the daily backup)! I dropped them off to Kurt with 2 new drives for transfer and instructions to ignore the one unless the critical one was useless and left town for a week. I returned with hope, concerned but not stressing bc I try not to stress until I know it's bad. But let me tell you, losing 25 years of photos to a scrapbooker is unfathomable. The photo drive was 100% toast unless I send it off ($3k-$10k?). The HD DID have the photo-video drive backed up. (Whew)! To recap: Kurt understood my issues and what to focus on. He gave me an idea of cost/time. He was successful in recovering my data and saving it to my new supplied drives. The bill was very reasonable. Plus, he's a nice guy to work with! I hope I never have this issue again, but I can recommend who to call. Check out Kurt's range of IT services!!!

I would not use any other computer installation, repair, or consulting business. It was founded by…read moreBob Haslanger who is the acknowleged computer "god" on Bainbridge Island. He still has a hand in the business as the go to repair person when need.

I just went in the Port Orchard Staples store. I scanner and Josie helped me . He explained…read moreeverything to me and helped me pick the right scanner printer for my needs. Thanks Josie for all your help.

I'm not sure if these reviews do any good, but I was so angry by the time I left, I sat out in my…read morecar and called the corporate office. They listened to me, but I felt he blew me off like a bad cold. I was using their Amazon return service. There were two people in front of me and about 6 or so people behind me waiting. There was one person at the Amazons return. She stopped in the middle of a return to check out a customer. I couldn't believe it.I saw maybe two customers in the store. There were more employees on the floor than customers. Several of us asked if there was anyone else to help and basically got ignored.i noticed one young man moving boxes around. He was "working" right in front of us. He finally said he would help the next person in line. I got up there and I said "you've got to be kidding me. You saw all these people in line and just now you offered to help?" He told me that he had just come to work and had some things to do. I grew up in retail and know what good customer service is. To say the least it was anything but good customer service. I asked him if I could speak to the manager and he told me he was the manager. I told him he better get his shit together then, because there were so many people waiting in line, and he just did his own thing. He said he had his shit together and that the Amazon return was a courtesy service and then said "do you want to return this or not" I could not get out of there fast enough. Everybody in line was complaining. That"manager" needs some basic training in customer service and respect! I will never go back to Staples!

I had moved and my printer was dropped during the move. Although insurance wouldn't cover it…read morebecause I couldn't prove it was broken. The case was intact it was the insides where it was broken and frame was bent. They did a great evaluation.

Took them a new build computer I couldn't get working (CPU debug light). They had me order a new…read moreprocessor and a new motherboard $800. Had it for 2 weeks. Called and said, well it's not those parts, you can come pick it up. We don't know whats wromg with it. Called another place down the road and they said it sounds like the power supply, that they should have tested first.

What an amazing experience! I'd been struggling to disconnect an account and it was impacting all…read moremy apps as a default instead of going to my main account. Brett literally walked me through and solved the issue while providing practical advice for keeping my computers up to date. I worked in IT for many years and this was a stellar experience. Seriously, so happy right now!!

Brett was very thorough, professional and helpful. He was able to get our equipment (computers,…read morephones, copier, etc.) connected so we could fully function. Definitely give him a call for all of your IT needs!

I couldn't be more pleased with my entire experience. The quality of work and the way Emily made…read morethe entire process easy and straightforward is so impressive. The estimated turn-around time was spot-on and I was very happy with the finished project.

I loved this place! Staff was so kind and knowledgeable. I had a jacket embroidered with my new…read morelast name and I was so worried about not being able to get it right but it turned out perfect! This business is amazing I will be going back for their business!

I've been going to Denali for several year now and I've never had an issue with the quality or the…read morespeed of their work. They have even saved me and my family money on repair that I thought or told need to be done that didn't. I would recommend any one that has a PC to check them out.

I was in a bit of a jam, Friday night my computer crashed and I was in the middle of mid terms ! I…read moresearched high and low for someone to help me with our having to pay an arm and a leg. One place I went into said it would be 125$ to recover my files.!! I said no thank you .... I only needed a few word documents which in no way equated 125$ worth of work. I just had my hard drive replaced in April and now it crashed again so there wasn't much on it to justify the 125$ but this place saved my tail and was able to recover my work within a few hours and it was very affordable. He was very nice and understanding about my situation . Thanks to him I was able to get my files on my usb drive that day.... I finished and turned in my midterm paper on time. Thank you so much hopefully this won't happen again to me but if it does I will be sure to come running back to this place.

They made a placard on short notice up to government specifications that really helped me with my…read moresolar system project. Thank you.

Jeff and Kristy went above and beyond in developing a personal project for me with their incredible…read morecraftsmanship. On top of that, they are very nice people. Small businesses like these will always have my support. I consider Fine Arts Litho an indispensable print and lithography resource for the Port Orchard community.