I went to the website to request an appointment for both my husband and myself. No response…read more Doesn't speak well of the office experience. W

This was my first visit with Dr Seager. I was warmly welcomed into the office by the receptionist,…read moreshe was extremely friendly. I came early since I knew I was going to fill out a lot of paperwork, but was taken in to the exam room instantly. Sarah, the nurse was also very friendly while we went over my medical history. Dr Seager was also very caring and friendly. I was there for an hour and a half. Extremely pleased with my visit.

Absolutely unacceptable wait time. Waited 4 months for an appointment and now that I'm here it's…read morebeen an hour and a half with no sign of a doctor or update from staff. Dr. Mclaughlin is lovely but I cannot recommend the Dr that handles cataracts.

Negative experience started with extremely limited handicapped parking - I was forced to use a…read morenon-handicapped spot and struggle with access to the building. Long wait, rushed and sloppy exam resulting in a bad prescription. (Admittedly I have difficult eyes, severe nearsightedness, presbyopia AND severe astigmatism - but that's all the more reason not to rush the eye exam!!!) Did not go back, won't go back - ever.

Absolutely ridiculous! Not only was Dr. Garringer extremely rude to me, on the day of my…read moreexamination, I am disabled and required a ride to get to my appointments. I informend them of this. After the horrible first exam, they set up an appointment for me to come back to try contacts. I waited in waiting room, never saw the Dr. ( Thank You ) , I go upstairs where they inform me that they don't have any of the contacts, that she prescribed, for me to try on. You guys set up the appointment. Are you telling me that the Dr couldn't have looked at my exam before I got there and chose the contacts prior to my appointment. My sister had taken off of work. What a waste of time! I go have my new glasses made because I am desperate. Costing me almost $700. I start getting really bad headaches. My primary care dr suggest I get my eyes checked again. There is no way I am going back to Winchester Eye Specialists. I head to LensCrafters Dr. Hong. Great man and Dr. the prescription Dr. Garringer gave me was so very wrong and I have to get new lenses costing me an additional $700. I am so mad because I then receive a bill from Winchester Eye Specialists saying what I paid them for the exam was not enough and they want an additional $100.00. Are you kidding me?????!!!!!! After they treated me so poorly, wasted my time and gave me the wrong prescription. I tried to reason with them explaining all the issues and how I felt I had given them enough money for such horrible service. They insisted the money was owed and that it would be sent to collections ruining my wonderful credit. I explained that I would shout it from the mountaintops how I feel cheated, bullied and would make sure everyone I know would never to go there and that is what I am doing. Trust me, for better cost and service go to Dr. Hong at the Apple Blossom Mall. He is excellent.

In the last two years I've had three appointments with this team. The Doctors and the techs have…read morebeen professional and caring, but the workers at the front desk are HORRIBLE. They ALWAYS act as if you are interfering on their day; they ignore you as long as they possibly can, give you heavy sighs as you speak, don't make eye contact EVER, and give you a general feeling that you are the worst person they have ever had to deal with. Each time I visit, I leave wondering why I bother to give them my custom. My husband thought I over blow how rude they are, until he went yesterday. He was stunned!

I liked Dr. Fink. He was very knowledgeable and polite. I needed a prescription for eye drops…read morethat the insurance required the physician's prior approval. I ran out of my medication waiting for the approval, only to then learn that Dr. Fink doesn't do prior approvals. His office told me I could get a Good Rx card. The pharmacy advised the medication would cost $300 with the Good Rx card. Thankfully, my general practitioner provided the prior authorization and I was able to get the prescription for $30.

Dr. Deiboldt and Dr. Fink share a practice in Front Royal and in Winchester, VA. Dr. Fink is very…read morehighly regarded throughout the area as a surgeon (especially cataract surgery) and Dr. Deiboldt is one of the most professional, thorough, and knowledgeable optometrists I have ever visited. Many of us have had occasion to visit optometrists to get fitted for prescription glasses, but Dr. Deiboldt goes the extra mile to make sure that he covers every possible option before recommending the best remedy that is right for you.

This was my second annual check-up with the practice and I am very happy with the quality of care,…read moreproffessionalism and friendliness of the staff. Office is bright and clean In addition to eye exams and eye care they have a nice assortment of frames. Located in a stripmall area. Ample parking

Customer service was great! Everyone was pleasant. The woman who took me back and did the initial…read moreexam was outstanding! My gripe, not everyone has a lot of money and going through the CCE for my prescription was expensive, it was never explained to me that I could go elsewhere and possibly save around $100. Which I learned later was an option. It seemed like a dishonest sales tactic. All I'm saying is buyer be aware of your options. Service was great! They are clearly having a problem collecting from insurance companies if they are resorting to shady sales tactics. All that said, I will go back.

They were kind, professional, timely and thorough. From the staff to the doctor, a total five out…read moreof five. I seen doctor Andrew McFarland and he was absolutely wonderful. My husband was in the room with me and as we left, my husband commented "that doctor has a wonderful bedside manner". No bed there of course:).

Woodtstock office. All were professional and helpful, everyone was willing to answer questions and…read morediscuss options. Recommend.

This office charges the patient from being a new patient ($100.00) to $65.00 for a new or updated…read moreprescription. Also stating they are specialist so they charge the patient another fee. Charging for a prescription after an eye exam is in violation of the Federal Trade Commission which states after the eye exam the patient MUST be given an updated prescription FREE OF CHARGE upon leaving the premises. This is a Federal Law which EVERY State must follow. For those of you who paid the $65.00 for a prescription, I hope you see my review so you can be reimbursed.

long wait time even if you arrive early! Be prepared to pay an additional $65 if you want them to…read moreprint your new eye prescription! Completely unacceptable! This practice is underhanded and misleading!

I have been a patient at RVC for some months now and I love everyone there. Dr. Ilyas restored my…read morefaith lost last year. He is not just a wonderful doctor, but a kind and compassionate man who has taken great care of my eyes and tolerated my incessant interruptions. Along with amazing Kelly, a master at her job and an amazing super human that has not forgotten her humanity. This staff knows what great patient care looks like. I most especially would say a few words about Chris. Chris is much more than a technician. He is the glue you see racing through the corridors taking care of business. Chris has the dubious responsibility of making sure that every patient is ready for Dr. Ilyas while having the uncanny ability to do three jobs at once, quite expertly. He also has the merciless job of ensuring I stop talking long enough for him to get the drops into my eyes. I test him on this during every visit! Yet he never fails to make me feel valued and important. I admire him greatly. Thank you Chris. Thanks to Dr. Ilyas and Kelly and all the other wonderful folks at RVC.

Took my money and then kept rescheduling appointments. After the 3rd time...this office could care…read moreless. Find someone else.

They did not bother to tell me when I made the appt. for my 18 year old daughter that it was an…read morein-office virtual appt. , and they required retinol imaging( which is completely unnecessary for an 18 year old). So, they told me when we showed up, and we had to keep the appt. for scheduling reasons. The imaging was an extra 45$. This is absolutely unacceptable. They obviously stay in business cause they scam people.

Dr. Morrison is great and takes his time to do his job and answer your questions thoroughly. That…read moresaid, I was at my appointment for a very long time -- including the waiting time prior and slow speed of the whole process, about two hours. I had to come back to get dilated, and I waited just for that for over an hour. Bottom line: Great, thorough care but at a cost -- your time. Plan wisely.