We were strung along for four months, paid for an appraisal on a house we will never own. Pre…read moreapproved for 100,000 VA loan.Did everything we were asked. Paid off creditors. Lost a lot of money on this deal.But because this company continually pulled my credit score, My score is now below 600. When this all started in May my score was fine. It is now October. and I'm under by 2 points because because of them.Missed four closing dates.Every time we got close to closing,Neither myself or our realitor could get a hold of them. And this is how they treat Veterans.I would not recommend this company to anyone.

After having a terrible experience with another mortgage company, we were devastated to find out at…read morethe last minute prior to closing that our funding fell through. My husband, who usually is very upbeat and optimistic, lost his energy and desire to continue the housing search. Buying a house takes such an amount of energy, with a variety of paperwork required. My husband was led to Veterans First Mortgage Company and connected with Rosa "Romo" Altamirano. Rosa was very understanding, empathetic and encouraged my husband to persevere, with her assistance. She asked my husband to tell her what happened with the other company so she could understand where she might be able to clear things up and helped us achieve the purchase of our home. It was important to have such a home that was handicap accessible for me, and for others who visit, and give us peace of mind. Rosa explained the process of application, assuring us that she would be with us all the way. She invited us to call or email her anytime, as she wanted to be available for any concerns or questions. She would even call us at times to check how we were doing. I so appreciated talking with her as needed, and so did my husband! She also stayed in touch with our realtor as needed, to keep the lines of communication open for a smooth purchase. The value of having such support during this home purchasing process was so beneficial. We were able to "lean" on her for advice or clarification of issues. In a heartbeat, if anyone is searching for the right mortgage company and right loan officer, we recommend Rosa to provide your needed support! Rosa is licensed in all 50 states, and so knowledgeable of the laws for home purchase. We highly recommend Rosa as the right loan officer for your home purchase!

We were dealing with this mortgage company since September 2020. Unbeknownst to us…read more the representative Cynthia Kowalski had dropped the Ball and never received a certificate of eligibility for our VA loan. As we were seeing various houses she would give us updated verification of the loan amount so we can present to the sellers Realtor. When we finally decided on a house in March of 2021, We were told 3 weeks before the closing, that the VA loan was not approved since November 2020. We lost money on the inspection fee of the house, the expedited DD214 form fee & in the binders fee of $5000. A representative of a bank should always ascertain their customers are eligible for the services they require and not falsely lead them to purchases they are not entitled to. Had we been informed on a timely manner back in November, we could have requested an appeal From the military review board. This facility receives letters regarding the decision for their customers sent to their office address which is not acceptable to us which should have been notified With documentation sent to our home address back in November.

What can I tell you about Lyndee and her team:…read more 1. She was pure joy to work with! 2. She was extremely adept at helping us to navigate a market that was fast moving and largely unknown to us. 3. Most of all, she made us feel extremely safe throughout the process. We were purchasing this property from a distance, in a market with very little inventory, and with a very tight timeline. This was a recipe for stress, but Lyndee and her team did all they could to educate us as much and as fast as possible. They guided us through the application and closing process while keeping in mind our goals and needs, and laying the groundwork for everything to run as smoothly as it possibly could. We are very grateful for the incredible work Lyndee and her team did for us and would use them again in a heartbeat!

Lyndee has a passion for mortgages, and her strong work ethic and incredible training shines…read morethrough. Since the beginning, she has worked under the mentorship of a lender with 30+ years of experience and to me that makes her a standout. She understands the unique needs of the younger buying generation but she also has the deep experience of a tenured lender giving her a true edge. She is easy to talk to, a great listener, and can really offer a variety of solutions. Since she's not tied to a bank, she isn't here to sell you the product of the week but rather the mortgage solution that is best for you. There are so many options out there these days, including ones to get you into a home with only 3% or 5% down! Seriously. I highly recommend giving her a call and seeing what she can do for you! That phone call (fine, email for your younger folks who don't like phones) may just be the key to getting you into your dream home. And a conversation doesn't cost you anything.