We booked a ride and prepaid and was told the pick up time frame was 10:00am-1:00pm. As 1pm…read moreapproached I called to see what was going on. I was told they're running behind and pick up would be 2. Received a text pick up is 2:34. At 3:49 I called and they said they were dropping off a patient at the same facility and picking up my Mom. She was finally on her way at 4:17. There was zero communication unless I called for an update. I had an aide waiting for my mom since 3pm...who pays for that since they texted eta is 2:34? So disappointed and don't recommend. I asked for a partial refund and we'll see if they get back to me. It's three days later and manager never responded to me. Don't use!

We were extremely satisfied with this transport company. Edison, the driver, was extremely pleasant…read moreand very careful with my friend who is in a wheelchair and needed to be taken down some steps to be lifted into the van. She was secured in her wheelchair prior to leaving the house and was safely secured in the van. I was happy that I could ride with her. Our ride home was scheduled for 12:00 but her exam ran later than expected, and Edison waited until we were ready to go home. We would use this company again.

I cannot say enough good things about this family owned business. I had to transport my husband…read morefrom West Orange New Jersey to New York Presbyterian Hospital in New York. Jennifer bent over backwards at the last minute to accommodate our request, got us on the schedule, helped me bring my husband down the stairs in a wheelchair, and finally stayed in the city with us until it was time for me to come home. The next day she even told me that she was thinking of us and hoped that we were doing well. That's the personal service that a company like this can provide and does it very well. Thank you Jennifer and B&A for all your help and for being there when we needed you. I fully recommend them to anybody who needs transportation by people who really care.

I have a father with dementia who has been staying with me for the past two weeks. He gets very…read moreconfused and is sometimes combative and other times very weak and unstable. I was supposed to drive him home today but was terrified that he would try to jump out of the car while I was on the highway or worse take over the wheel and cause an accident. I was telling someone how nervous I was and they suggested medical transit. I thought that was a brilliant idea and started searching the web. Most people were kind of rude and told me that they could not do it without 24 hour notice. One of the quotes I got was $500 for a 37 mile ride. I am so ecstatic that I came across this company. With two extremely positive reviews ( most places have 1 or 2 stars) I called and had the pleasure of speaking to Jen. She was so nice and quoted an extremely reasonable price. Told me what time she would be there and said it all depends on traffic but she kept constant communication and arrived relatively close to the initial time she gave me. She helped my dad from the house to the van and assured me she would call when she dropped him off. She called and told me she walked him to the door and reunited him with his wife. I am so grateful that I stumbled across this company and would not hesitate to recommend them to everyone.

When Uber and Lyft weren't available at 5:45 in the morning to take me to the airport, I panicked…read morecalled lots of places including Enslins Taxi. He was able to pick me up in 15 minutes to get me to the airport in time, and he takes debit/credit via Square. Great service thank you!

Very disappointing and unreliable. I called Enslin's in advance of my need for a cab for a local…read moretrip. I was asked to call on the morning of the day I needed the cab. I did so. I asked for a cab for 1:45 pm. When the car was still not there at 2 pm, I phoned Enslin's and was told that they could not locate the driver and suggested I call another company, whose number they gave me. I did so, but only got a voice mail. I called back, and was given another cab company's name and was told to google it. I do not have smart phone and asked for a phone number. While I waited, I got cut off. I gave up and waited for another hour to be picked up by my husband, who was having medical tests (which was why I needed a cab in the first place). It is amazing to me that Enslin's had no other cab they could have sent and basically washed their hands of the whole situation. I will never consider Enslin's again.

Care Plus Medical Transportation is hands down one of the most reliable and professional transport…read moreservices I've come across. The drivers and staff go above and beyond to make patients feel comfortable and safe, which is especially important for individuals who may already be dealing with stressful medical situations. Their vehicles are clean, well maintained, and equipped to handle a variety of needs. They keep you informed and treat every client with dignity. I highly recommend, ask for Christian, Feliciann, Alex or Lateefa.

From the owner: Care Plus Medical Services is a premier provider of ambulance/stretcher and wheelchair van…read moretransportation proudly serving New Jersey since 2011. Our mission is to provide safe and professional transportation services to all patients. We strive to meet or exceed all established standards of care within the scope of our training. We are fully insured and approved by the New Jersey Department of Health and Senior Services to provide non-emergency medical transportation services. At Care Plus Medical Services we look forward to serving you and providing a seamless experience. For more information on our services, feel free to contact us at (201) 265-1199.

We had a very personable and excellent driver named AL. He was on-time, polite, efficient and gave…read morea reasonable price for four passengers with lots of luggage. We could not have had a better experience getting back and forth from Newark Liberty airport. Will definitely be using him again!

on time on target great big car and Ash was terrific!!!!!read more