i had a technician Q come out to my house and fix my ac i was very thankful they were able to come out with how hot it is outside! he was very respectful and very good at explaining all my choices for my repairs read more

I called them six weeks before winter was over to get scheduled to hookup the lineset to my new ac unit. Told them my schedule was flexible and to do it when they were in the area. I never heard back from them after six weeks so I called them back. They said they would try and schedule me the following week and they would call me on Friday which was four days later to let me know when they would be here. They stood me up again, they never called. I don't trust them at all. I'll find someone else. read more

I was misunderstood, lied too, and over charged. Diappointed to say the least. They still haven't tried to resolve any of my concerns.

They were overpriced for the service that was offered and they gave feedback about an issue that was obvious to a lay person.

Amazing service. I called shortly after 8:00 AM and Brady Wariner @ Fire and Ice responded to my trouble call before noon. He had our AC running in minutes. Kind, Courteous, Wonderful service from a great company and terrific technician. I have referred friends and family to Tevis and his staff before and will continue to do so! Thanks again Fire and Ice, you pulled us from the Fire read more