This was a mother/daughter girls trip. We made reservations to Hill Country Herb Garden restaurant…read morefor Sunday which happened to be Father's Day. We were seated immediately, the ambiance was nice, the gardens we walked thru outside were gorgeous. Our first waiter was aloof, he spilled water all over the table, cleaned it up...accidents happen no biggie but he seemed annoyed with us, when he was the one who spilled onto the table and into my friend's lap. Fortunately, most landed on the table. We had scheduled on line and the limit it showed was 8 on the first screen and then we were given a noted area where it asked how many people, we confirmed 9 people, we paid $180 for this reservation. It did charge for 8 (missed that in the email). When we arrived we asked the hostess ( young dark haired girl not friendly) she answered with an attitude and let us know we had booked for eight and NO they would not accommodate. Part of our group was seated. The rest of the group came in and saw that the two ladies on the end were so crowded at the narrow table it was going to make eating difficult. So I went to ask for a manager. The manager (Chris maybe, bearded guy). He was immediately, defensive and attitude-y. I asked him if it was possible for us to get another table moved over. "NO, the girl already told you. Not possible, we are booked ". Mind you I'm looking around and there are two tables in our room with people, us and another one AND Three empty tables. Each room had more empty tables than they did people. He tells me they are ALL booked. I'm like there is nothing. NOPE. I tell him there is no need to speak with that attitude and rudeness and then I go sit down because I'm not trying to ruin our trip.
So a new waiter came, some ordered the lavender mimosas, peach Bellini, Bloody Mary, hot tea & champagne. The lavender mimosa got mixed reviews, very sweet. Bloody Mary and green tea were exceptionally good. We asked whether there was a sugar free coffee option, waiter didn't ever come back. We ordered chicken and waffles, salmon eggs Benedict, regular eggs Benedict and tuna ahi salad & a cinnamon roll. Chicken and waffles was cinnamon forwards but not really a Belgian waffle and the waffle was not hot, you got two chicken strips (the crust was flavorful but the chicken was a bit dry). Two of us paid extra for hot honey, it WASN'T hot or even flavorful! Both Eggs Benedict were cooked right but just warm. Tasted good but the classic breakfast fries could have been cooked longer. The tuna ahi salad was very good although the tuna was a small serving. Asked another waiter About the sugarfree coffee, he suggested and then came back with raspberry latte, tried it but it was weird...No one ever asked if it was okay, no one asked about the lavender mimosa even though we ordered another champagne and pushed it aside . The cinnamon roll was delicious but more of a bread pudding.
Overall it was not a great experience. The customer service was lacking. I realize we showed up with an extra person( from the managers viewpoint) but they could have accommodated even if they said we'll try but if all the booked clientele show up then we will have to come get the table. Also after spilling the water on the table and some into a customers lap, the manager should have comped her champagne or something as an apology for the ruckus. Two tables in our section were empty the entire time we were there. There were multiple empty tables throughout the restaurant the entire time we were there. I can't recommend this place, very rude management and not at all accommodating, lacking customer service & the food was not up to par