Our personal experience: When we called Zinga's in early April of 2021 (2 months before our house…read morewas to be finished) we were put in touch with Jess (their salesman). Jess (no longer with Zinga's) came out in early May to measure for not only shutters but black out shades for all the bedrooms and the entire rest of the house....Not a small project nor small amount of revenue that was to be spent. On May 23rd I paid them $15k (75%) deposit for a $20k order. Jess was all about the guarantee, the customer service, the traditional value prop etc....However this would be an journey. We moved in on June 11 and Jess provided us with temporary thin shades (which was fine as it was something - knowing our shades were supposed to be only 4 more weeks, and the shutters end of July. After not hearing from Jess for over 2-3 weeks I decided to call to get status on our order. Come to find out Jess left the company and no one had reached out to let us know what was going on. After getting a hold of corporate, we came to find out he put the order in 6 weeks late causing us to experience a huge delay. It's now End of July and still nothing! Insert Taylor - Sales Manager after fighting with corporate to get some status and resolution. Taylor ensures me the shades will be in by 8/13. Several emails exchanged later and finally we got some shades installed on 8/18. 13 shads in total were supposed to be installed (now more than 70 days later) and only 6 were measured properly. The installer left said they would have to reorder and remeasure. Taylor did come out to our home remeasure which then required them to check the shutter order and low and behold there were multiple wrong there as well. Fast forward through conversations with Taylor - his boss Todd, messages sent to the owner, and many more delays of getting the product from the manufacturers. The week of installation finally arrived - October 11. Blinds were finally right, Shutters were also right and the installation men did a good job installing but a poor job cleaning up. 1 broken slat and 2 arch shutters toll to be delivered and installed. Zinga's (once engaging several layers of management) did come through at the end with a credit (below my expectations) but an agreement that was accepted by me to clear this matter so we could both move on. I do believe this as an isolated incident as I have read many reviews that given Zinga's high marks for being a great company to work with. I have rated them 5 stars due to our agreement and to edit my post which was previously a 1 star based on the experience we had up to our agreement on October 20. Caveat Emptor.

We had two dozen shades installed. Two if them are incorrect and catch in the window frame. Six of…read morethem are in one room with three facing north and three facing west - they refused to give us two controllers. They won't return our calls or answer our e-mails.

Exceptional service!! I purchased these shutters almost 5 years ago and noticed a little chip in…read morethe base of the shutter. We called Acadia and they immediately set up a time to bring a whole new shutter and reinstalled it so quickly. They have a lifetime warranty! I would recommend to anyone. Gorgeous shutters.

This entire process went very smoothly. We purchased a combination of shutters & blinds, very…read morepleased with both.

Anthony provided an outstanding service for a lamp we were close to disposing. Given that we had…read moretwo identical lamps destroying one probably meant discarding two Quickly and on the spot, Anthony repaired the lamp and we paid only a nominal fee even though we offered to pay more We need more businesses like Anthony's where service is paramount to price

Brought two lamps...one was literally in pieces....he put it back together better than new, and the…read moreother one 'just" needed tightening up...done. Highly recommend....timely, reasonable and kind.

Glen and Seth were our builders and did a phenomenal job in taking down our old deck and…read moreconstructing our new one. They were prompt in showing up each morning, cleaned up the work site and very meticulous about the construction. I feel the deck is very well built and will be an area full of fun for years!

Believe the reviews, folks, at least for the Nashville, TN division. We paid just over $10,000 as a…read moredeposit in early November 2022 to reside our 2 story detached garage with HardiBoard. We weren't concerned with the cost; just that it was done right. The sales rep - John Hinely - said all the right things typical of a sales pitch, but we were already going to move forward as our current home is all brick with Hardi accents. We wanted the old detached garage to flow well and vinyl was never an option. Our house was a tear-down/rebuild but we decided to keep the existing detached garage since lumber costs are still so high. Our job was supposed to be done January 2023 but February came and ZERO communication from Durante. I called customer service around 2/20/23 and got a call from Sean on 2/21/23 stating that my job was delayed because of product availability from the supplier, but they should be able to get to me at the end of March or early April. On April 8, 2023, I attended the Nashville Home Show where Durante had a booth. I asked the sales rep there if he could help me out with some info on our job, and he said he was good friends with the owner's son and would see what he could do, but not to expect anything until the following Monday. This young man made the effort to go ahead and reach out to the team then tracked me down at the show to let me know and I was impressed! Sure enough, Sean called the following week to let me know my job would be starting the next week. FINALLY! Except the next week rolled around and NADA. No siding, no installers, no nothing. Most importantly, no communication. I called Durante again this morning to ask about the job, and requested that someone other than Sean call since he has now lied to us more than once. Someone I later understood to be a 'William' called back a bit later and sung the same story we always hear - oh your siding *just* came in and we were *just* about to schedule your job... You know the routine. BUT 'William' said the octagon gable vents we ordered in NOVEMBER 2022 weren't there and it was gonna be another 2 weeks before they would arrive. That he had gone to great lengths to call other suppliers in the area - ones they don't even deal with - to see if they could move forward but he had no luck. He said this like he was doing us a favor. Mkay. So, since my siding was allegedly there, I asked William to send me a picture of my siding that was there waiting on the vents. He balked and said they they don't have the siding - it comes from the supplier directly to the job site. Ok then, call the supplier and ask them to take a pic of my materials and send it to me. William didn't like that, I guess. He kept blaming the supplier for the delay and when I said I didn't care whose fault it was, that we purchased the siding and install job from Durante - NOT the supplier, he got big mad and said he wasn't gonna be talked over (and I interpreted that to mean 'by a woman' based on my interaction with Sean at the pre-job visit - misogyny is a real thing, ladies) and hung up on me. Guess he forgot to put on his big boy pants this morning. Way to represent, 'William'!!! So now I'm waiting on a call from a 'Scott' to see how this can get resolved since we're locked into a contract. Since I have absolutely **ZERO** faith this Hardie job will be installed correctly by this Nashville outfit, I will hire a home inspector or two to do nothing but stand outside and inspect every single board and piece of shingle that goes up on my garage to ensure all the flashing is installed to absolute spec as set forth by James Hardie. I also don't trust Durante at this point to honor any warranty since the head of the Nashville office is such a snowflake he can't take honest criticism from a woman, so it's gonna be installed absolutely, 100%. BUYER BEWARE when getting a quote from Durante. They sought me out after I filled out a questionnaire about Hardi installers in Nashville and I think I now know why. They also participate in high pressure sales tactics to get you to buy that day WITH a 30% deposit likely because they need the up front cash flow, even though they tell you it's to secure your place on their install calendar. That worked out well, now didn't it.

We went with them because they were recommended by my General Contractor…read more Sales were great to deal with. Our Salesman, Patrick, was very helpful and easy to get ahold of. Answered all questions in a very timely matter. Installation was excellent! Brandon (Supervisor) and Gene (Installer) are top notch! Couldn't ask for better. Professional. Knowledgable. Absolutely stellar! Scheduling was a bit of an issue, hence the 4 Stars. Ordered a Fireplace with non combustible mantle and Grand Vista Screen Doors. Fireplace came in and was installed without issue. However, it appears the lady that orders everything did not place the mantle order nor the screen door order at the same time. So that delayed completion by several weeks. This made absolutely no sense since everything was Paid for in full when I placed the order. When I questioned why and how this could happen, no one seemed surprised by this individual dropping the ball. The finished job looks great and works wonderfully. But before using them for the next fireplace addition, I'd have to be sure that the problem person I had wouldn't be involved again.

Emailed them through their website. Got an immediate response. The ordered what I needed and set up…read morethe installation. Installer came a week later, very efficient and clean. Highly recommend.

Great service and very professional and prompt. I found my new electrician!! I would highly…read morerecommend.

Jacob the Electrician replies timely to requests for services, sends well trained and respectful…read moreelectricians, and does a good job at a fair price. What's not to like?

EverClean was easy to schedule. They were up front about the pricing. The tech arrived on time…read moreafter a text to let us know he was on the way. Our rugs look great and we are very happy. I will be using them again in the future.

If you care for your home with heart, you know you need a good rug guy. We just moved here from…read moreMaryland and needed to find a really good rug team. Brandon and the Everclean Nashville team are our new partners. They understand carpet, its construction, wear, and how to get stains out. They don't shy from letting you know how to get more out of your carpet, which I appreciate. We will see you every six months, Brandon, unless we have a stain emergency. Great job! Our carpets look and feel fabulous!

Great customer service! Trent scheduled our service around our crazy holiday commitments. But it…read morewas Todd who knocked it out of the park with his technician skills! Not only did Todd replace the one damaged door panel, but he also identified, adjusted and retested the track assembly so it now operates *smooth as silk* and better than new. Todd even handled the foul language from an abusive neighbor as he helped them navigate our shared drive... GarageWorks is now our door service for life, can't recommend their whole team highly enough!!! (By the way, they deserve more 5 star Yelp reviews from y'all! We found them top of list at a fave independent source - bit.ly/garageworks)

The experience over all was fantastic, from the sales experience to awesome installation…read moretechnicians.