While team was nice, can't remember the young ladies name that was incharge that morning (April 5…read more2026) she was very helpful. the only issue i had and the only reason i am writing this, is on my way to work this morning, my skid plate came loose and started banging around, Luckly i wasn't that far from home and was able to return home and repair, but was still late for work, was missing four screws, this was not cool.

Jay was nice, competent, patient and quick. I appreciate his positive attitude, especially in this…read morehot weather!

I go in the early and I always get right in and right out…read more The workers are honest and explain all options. Plus they have military discount. I've used several other businesses and no one else has been as fast and efficient.

I went to the Valvonline on Alice drive for an oil change Thursday April 6. They changed my oil but…read morewhen I got home all of the oil poured out onto my driveway. I called and spoke with the manager Reggie he came out and fixed the oil problem in my Jeep but left a mess in my driveway. I have asked Reggie to come back and clean it, Reggie the manager promised me that he would come out to clean my drive way April 13 but he never showed up. I do not recommend this place

I was mislead by the counter guy that they would assist me with a issue but they did not. I needed…read moreto get my transmission fluid and filter replaced for my warranty, it was a mistake on my part I did not catch the due mileage in time and went over a bit. I do get my oil changed every 3000 miles when warranty requires 5000 because I do take care of my truck, too expensive not too. Well they said they would "misread" my mileage so it would keep my warranty valid. I dropped by on Monday to make sure my truck would be services on Friday as it was when they could schedule me in, they did not tell me they would accommodate my request then or at our first conversation either. Picked it up on Friday and the counter guy said he could not change the milage because it was wrong to do so. But lying to me that he would is quite acceptable in his mind apparently. The owner came over and started telling me about its a battle repeatedly until I told him we are not in a battle we have a disagreement that's all. He raised his voice and kept telling in about its a battle in business and I don't understand and kept ranting on and on. I told him it was ultimately my fault because I missed the milage but I would have gone somewhere else that would done my request. If I wasn't able to find another company I would have just done it myself because it would be out of warranty anyway and save myself $660 which was my bill, pretty excessive actually.

We brought in our 2006 Volvo S60 because it was making a metal on metal noise. We had previously…read moretaken it to Brown Motor Works in Columbia and they couldn't figure it out. They just said it was getting older and just makes noise. Newman's figured out what the noise was and fixed it. We also had them put on new Shocks, Struts and new headlight assemblies. Our car runs like its on rails again. Very professional and friendly. Didn't try to up sell me anything like most mechanics will do. When you've traveled in the military, it's hard to find a trustworthy local mechanic...problem solved. I will definitely be back!

I took my car here for a CVT transmission drain and fill because they were closer than the Subaru…read moredealership and I thought it would be more convenient. They quoted me $470 for the service, while the Subaru dealership charges $350 for the same job. I agreed to it because I expected faster service and better convenience. I had an 8 AM appointment and was told the service would take about an hour and a half. After hearing nothing for hours, I called around 1 PM and was told they were just starting on the car. I came back at 4:30 PM and it still wasn't finished. Finally, at 6 PM, right before closing, they called and said it was ready. Since they called at closing time, I wasn't able to pick the car up until the next day. To their credit, they did take $15 off the bill (military discount) and offered a free car wash, but that didn't make up for the lack of communication, the all-day delay, and the higher price compared to the dealership. What's disappointing is this shop used to be reasonably priced and known for fast service, but that clearly isn't the case anymore. I would not recommend this shop based on my experience. Save yourself the time and money and go to the dealership or find another shop.

It has been 70 days since we took our Ram 1500 truck to be serviced. As a wife with no car stranded…read moreand unable to work this is unacceptable. We've also had a move out of town and did not have our truck. Communication is horrible. We were just lied to on the telephone. They closed out a claim without notifying us and got paid. Go somewhere else!

If it weren't for the damage on my truck and the fact that they didn't put the valve stem caps on…read moremy wheels I would've rated them higher. The service was OK but technicians were kind of rude but the people at the desk were super friendly and helpful. Pretty disappointed in the damage though...

I had taken my vehicle to get them to repair a power steering fluid leak, they wanted $70 just to…read morelook at it. The leak at the time I brought it to them it was a slow leak where I could drive about 150 miles before I had to refill the power steering reservoir. They called later the same day and told me that the pinion section of the rack had a hairline crack that was causing the leak. I had told the lady at the counter when I checked in that if the repair cost was over $250 that they were to call me before work. I was told that it would cost $1300 to install a new one and I told them that was more than expected. I asked them to put it back together and I'd be there to pay the $70 and drive it home. This shop was mad because I didn't want to pay them $1300 where I can buy a new rack and pinion unit for $170 and install it myself !! Don't do any business with these people, their crooks!!!

Best place I've ever experienced to take my vehicle for service. Very good mechanics that keeps you…read morewell informed and excellent customer service. Always a pleasure to do business with.

This was the first time I have used a mobile oil change company and the experience was wonderful…read more For less than I pay to a brick and mortar shop for an oil change I received a more thorough job. The best part is it came to me! I HIGHLY recommend Oil Changes Delivered to my friends and family.

From the owner: Changing oil and polishing headlight lenses. Making Sumter safer one car at a time.read more

On a brand new Nautilus I had about $10,000 damage on the underside of my car that was repaired at…read moreBilton Lincoln in Sumter, SC. The day it happened was the first day I was sick (real sick) with Covid. I wasn't the driver, my husband was. Bilton picked the car up and within a few hours the owner, Jamie Bilton called me personally to provide an initial assessment of the damage. The insurance company gave me and him some push back, but Mr. Bilton reassured me that they would take care of everything and advocated with the insurance company for an in-person assessor (ultimately 2 came out at 2 different stages of the repair), and when the the insurance company indicated the use of used parts he pushed to get and got new parts to restore my car. Throughout the duration of the repairs, I received weekly updates from Mr. Bilton. Upon completion, Mr. Bilton told me to bring the car if anything was off with the car. A few months later, prior to taking my first major road trip in the vehicle, I called Mr. Bilton to bring the car in to check it out. Upon arrival he was waiting for me, along with his tech, and there was a loaner waiting so that I could run my errands. Truly, I only have great things to say about the people and their service at Bilton Lincoln, because "stuff" happens, but it's how you're treated to lessen the "crap" that matters.

I am from out of town and am visiting for a week. The service department really helped me…read moretremendously with a recent issue with my car. They came and got my car while I was at the Oncologist with my mom and returned it with a diagnosis. They then worked hard to get my car repaired when a part was not delivered for another vehicle. They saved me the cost of a two week car rental until I could return to get my car. They really did a great job too. My car is running beautifully. Thanks to Kerri and Tim for assisting to get my car repaired.