I'm new to the area and went here for the first time after researching mechanics in the area…read more Inspection, oil change and tire rotation. They suggested preventative maintenance which I was happy to approve because waiting until it's bad usually costs twice as much or more. I did not feel taken advantage of, they made me feel comfortable. After I picked my vehicle up, when I got closer to home the low tire warning light came on. My wife called Kari who gave suggestions. Kari called the next morning to make sure everything was ok. Great customer service. Friendly and respectful staff. Definitely going back when I have to.

They always do great service on my car. Very polite & professional. Their waiting room is just a…read moregreat room to sit & either enjoy a cup of coffee or get some work done.

How does place not have 5 stars. Any place that with such empathy and humanity deserves 5 stars and…read morea box of donuts. Was driving from Allentown to VA to catch a flight at IAD after visiting family. Had a flat tire and Rylan took me in, put me in front of the line and DID NOT charge me for the service. All this on a thanksgiving weekend and Sunday afternoon when I expected not to find an open shop leave alone willing to help me out. These folks are saintly! Thanks Rylan and Eddie, you guys rock!

The last couple of times we had service We ended up going…read moreback. Had tires put on a car. Wanted to change the air filter.. it wasn't put back in probably. Had to go back Had tires put on my car.. paid for alignment. The alignment wasn't even done. Had to go back again. We have used this shop for years, but the last couple of times we have gone, the service can't be trusted.

Got a tire plug on Labor day. Our car was towed there and we walked from the hotel to get the car.read more

Went in for a brake fluid change and alignment, shop could not complete alignment because of a bad…read moreball joint, told service rep I would return with new ball joint, new ball joint arrives and service rep says they can't install customer supplied parts, very clearly had a verbal agreement that they would, unprofessional andnot honorable employees at this shop

I have used them many times over the past 5 years. Two things to look out for: they never call to…read morelet you know when the vehicle is done (it happened to me 5 separate times), and they always have issues with their state inspection equipment (to the point that it took me 3 times to get my car inspected last year). I observed a higher-than-normal turnover in their technicians, too. Be cautious.

To follow up on my previous post. Called the corporate office and they give you a song and dance …read more Because of my previous experience they left the oil cap loose and $350.00 later to fix the problem and lost wages from work I would stay clear away from this location

Went in to get a wheel bearing issue diagnosed and repaired. Their mechanic charged me for a…read morediagnostic fees and said it was the wheel bearing. I took the car back to them to have the wheel bearing replaced and they did it. Then the noise persisted and they still charged me over 500, and their mechanic told me the noise will go away with time and it was the spindle that should have been replaced. Their mechanic didn't fix the issue I went there for and still charged me so much money

This company was great! My daughter's car needed brakes she is at college in Lehigh was able to…read morecoordinate everything over the phone. Price was reasonable and service was timely.

Nice guys, patient and friendly. Got rims and tires for my car. They were very helpful.read more

Had a great experience with Master Tire. I needed a hard to find size for my tires and they had…read moreexactly was needed. They got me taken care of on the same day - less than an hour after we called to check if they had my size in inventory. The staff was friendly and the pricing was reasonable. I'll happily be a repeat customer.

I had a very disappointing experience at the Auto Center. I waited for over an hour before being…read moretold that they didn't have the oil filter for my vehicle. Instead of telling me earlier, they said that if I wanted the oil changed, I had to go to another store, buy the correct oil filter myself, and return so they could do the service. And despite the inconvenience and the unnecessary delay, they didn't even offer a discount or any compensation for the poor service.

They never answer the phone here! So I stopped in for tires. When getting there they told me to do…read moreeverything online cuz it's faster and cheaper. Why couldn't they answer the phone to tell me this? And then once I ordered my tires and scheduled an install, they couldn't install due to my lug nuts being too tight! If they had better wrenches, a bigger air compressor and better workers maybe I would have gotten tires done. But I had to take my tires and drive to my own mechanic. The guys at auto are not helpful with solving problems. They're just have excuses for everything. Learned my lesson.