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    First Aid Collision Arden

    4.4 (13 reviews)
    Closed Closed

    Services - First Aid Collision Arden

    Bumper repair

    Collision repair

    Auto frame straightening

    Auto frame testing

    Auto hail damage repair

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    Recommended Reviews - First Aid Collision Arden

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    26 days ago

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    8 years ago

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    Jen L.

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    7 years ago

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    10 years ago

    Doug was a Good Samaritan who helped us with our van. We got the help we needed at no cost and then we're on our way! Great service!

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    11 years ago

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    13 years ago

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    Review Highlights - First Aid Collision Arden

    Any time you go to a collision center you are putting full trust that they will treat you fairly, and I had no doubt with this center.

    Mentioned in 2 reviews

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    Wreck-Amended Auto Collision

    Wreck-Amended Auto Collision

    (6 reviews)

    This place does great work. Immaculate, even. Had a fender bender and needed some body work, and…read morethe final product left my neighbor wondering if I had gotten a new car. They even took the time to detail the inside as well, and it looked amazing. The down side is a big one. It took FOREVER. And I mean forever. Weeks and weeks. Three and a half to be exact, to replace a bumper and hood. It was a toss up for me between five stars for the body work, and two stars for the time it took. So I settled on four. The place is great, just don't expect it to be FAST. George needs to do a better job with scheduling. I had a car that was drivable that I could have scheduled around the body work had I known it was going to take him more than three weeks for what other places had quoted as a five-day job.

    I can't really say what kind of work they do there. I do know that George does not do the work…read morehimself. I was told 3 times when they would start my order. After the second time I decided if he told me another one it would be strike three and he is out. Well that happened. After holding my parts for 7 weeks I picked them up. He had not even started the job. This sort of treatment may pass for acceptable where he comes from in New York somewhere, but with me it is not. Good luck to any of you who decide to roll the dice with this guy. I know if I was in a rental car situation while he procrastinates with my job it would have become an ugly thing because an insurance company is not going to pay for that length of time. Oh, and I called to inquire about my job after exactly one month. The girl at the front desk said they would have it done by the end of the week. When I called the second time after waiting until the end of the week, they still had not started the job. And she told me not to call back. So, I didn't. I just waited two more week then picked up my parts. I can't remember being treated this shabby anywhere else in the Asheville area. BEWARE!

    Joe Hudson's Collision Center

    Joe Hudson's Collision Center

    (3 reviews)

    I came here because Geico told me they were connected with them when my car got hit-and-run'd. All…read moreseemed fine when I dropped it off, it was later that I had my issues. After days of asking for and being told yes to texting as my method of communication, I kept getting emails instead. Each time I would confirm with the office lady, Tatiana, that I would PLEASE be texted instead. Each time it was "okay yea that's fine." In one ear and out the other. There was also a point where I was told on a certain day they were expecting my car to be finished up. That day came and went, so after they were closed I left a message like hey uhm..? What's going on? I got a status update the next day, but I had cleared my schedule to be able to go back over there. Then had to do it again when it actually was ready. The kicker for this place is that when I picked my car up, I had to bring it back. It sounded like my car had a window rolled down when you drove, so it made me question if they had test driven it after the work was done. If they did, they thought it was okay to send like that? If they didn't, ...why not? I brought it back and waited a bit for them to fix it, which they did pretty quickly, but the whole "fix it right the first time" gig is a thing. So overall, I wouldn't come back here.

    I've lived in this area for 26 years and never leave reviews. After my excellent experience with…read moreeveryone involved with the repair of my vehicle, I can honestly say this place is a breathe of fresh air! From the quality of the repairs, to my constant wonderful communications with Jenn the manager, Jess the girl who always set my mind at ease, to the guys that did the repairs. They were completely upfront about the repairs and cost. Reliable because the vehicle was finished in superb condition, BEFORE the actual day they said it would be! Take my word for it.... finally a place that gives 200%, in every aspect of customer service!

    First Aid Collision Arden - bodyshops - Updated May 2026

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