Quality Paint & Collision is one of the few shops in the area that i trust fully to work, repair,…read moreand paint properly in the Asheville area. The level of craftsmanship and quality of work is exceptional. Not only do I have my vehicles repaired here, I recommend friends and family to bring their vehicles here as well.

There's no hesitation in recommending Rodney and his team of specialists -- capable, responsive,…read moreand disciplined. They do what they promise, and they deliver a great product -- on time and on quote. My thanks to each of them!

I was passing through this small town when my Jeep Wrangler's sway bar link broke after hitting a…read morepothole. Of course, it happened on a Thursday night when everything was closed, and I was seriously worried about getting back on the road in time. First thing Friday, I drove up to Empire Automotive, explained what happened, and they jumped right on it. The mechanic checked it out, explained the issue clearly, got the parts quickly, and had me back on the road in no time. It's rare to find a shop this responsive, especially last-minute, and with such great service. If you need any mechanical work done--whether you're local or just passing through--I couldn't recommend Empire Automotive more.

I contacted John about getting an oil change and doing an inspection since I'd had my Cooper…read moreCountryman a year. Since they are a BMW qualified service center I asked if they could do my Mini. I had the rear break pads replaced and they took care of a bad motor mount. I'm pleased with their work and would recommend Empire Automotive for your late model (2017-on) Mini.

Had my check engine light come on. Drove here as it was close by to me. Visiting from Texas, and…read morethey were so helpful. Got my truck checked out right away. Fixed it up right away for me and got me back on the road in no time. The gentlemen were super knowledgeable and helpful. Would recommend this business to anyone needing auto. Help!

Very reasonably priced inspection services and very courteous employees, too. Will definitely be…read moreback in the future.

Have used City a couple of times to work on my truck, and they are always friendly, responsive, and…read moredo great work. You can probably find cheaper places, but if you want quality, reliable folks that can handle any problem, I highly recommend them.

PLEASE READ BEFORE GOING TO THIS LOCATION!!! My first…read moreinteraction with this business was on 6/9/20 my car had just reached 135,000 miles and I hadn't done any service to my transmission. I drove past this business and decided to give them a chance. I spoke to Amy on the phone and explained the service I would need which would be my fluid changed out and my filter.I Was told that they do courtesy consultations and there would be no charge. I made an appointment for Friday 6/12/20 but got a phone call on Thursday from Amy asking me for my Vin number so that they can order parts. I thought that was a little strange because I was just coming in for a consultation but I figured if I wanted to get my service done there at least the parts would be ready. When I got there on Friday I walked in and Amy was in the middle of a conversation Stopped and told the man that was there she wanted to get my keys. (No greeting whatsoever) after I told her I Would have to wait for my car I was shown to a dirty waiting area. After a hour of waiting I was giving an estimate that was severely overpriced I told her to give me a second and that's where it all went wrong. AMY couldn't answer any questions for me about parts or the pricing. Then to make matters worse she try to charge me for the consultation after I was told it would be free. To this day I still don't know how much it costs because she told me in a very aggressive way OK YOU KNOW WHAT YOU DON'T HAVE TO PAY FOR IT BUT DO ME A FAVOR DON'T COME BACK!! I felt sick to my stomach and couldn't believe I was being treated this way for asking questions about a service I would potentially be provided. What I really thought was telling was the fact that none of the other employees came out to assist her while I was telling her she would tear this business down and I'm going to reach out to the owners, that shows me that this behavior is something that there used to. If you want someone to tell you DON'T COME BACK to their business then you should check this place out but if you want good customer service then stay far away from here. SCAMMERS!

I brought my Scion in for a coolant hose repair, quoted at '$100 or less.' During the phone…read moreconsultation, they mentioned additional repairs were needed (spark plugs and coil), specifically referencing 'since you like to do these things yourself' - which reasonably implied this was information for future self-repair. I specifically authorized only the hose repair and diagnostic testing. They texted that my car was ready with a total bill of $407.67, including $262+ for unauthorized spark plug and coil replacements. When questioned via text (screenshots attached), they offered to remove the new parts and charge only for the authorized work ($127.33). While I appreciate this resolution and them working me in on short notice, upon arrival they informed me they would no longer work on my vehicle - simply because I questioned unauthorized repairs. Additionally, they damaged my engine cover by overtightening it with a power tool, making future self-repairs more difficult when I go in to change the spark plugs and coils myself. 1 star for making the billing right when questioned, but cannot recommend a shop that performs unauthorized repairs, damages components, and then refuses future service when professionally questioned about it. Clear communication, proper care of components, and customer authorization should be standard practice.

Joel and Dan are the best. I refer all of my drivers to them. They always do great work and for a…read morereasonable price, for them. Make sure you give Fifi some love too! She's the resident shop-dog!

I recently found a vehicle at this dealership via CarGurus and reached out to schedule a time to…read morepurchase it. As a full-time student and worker living two hours away, I carefully coordinated with the dealership to set up an appointment. On the day of the scheduled visit, I checked the listing only to find it had disappeared. After calling the dealership, I discovered the car had been sold--no one informed me, and I would have made a two-hour trip for nothing. If you choose to work with this dealership, ensure you double-check everything to avoid wasted time and frustration.

Had a transmission and clutch replaced. Clutch failed within a few months. Was under warranty and…read moreso it was replaced again. Failed again. Took to another garage and fixed it properly. Also changed window regulator which has failed. Poor workmanship clearly. Fortunately I found a garage that does excellent work locally. Unfortunately I'm still paying off the clutch and tranny these guys put in.

I have been getting my vehicles serviced and repaired at Jason's for over 30 years. I used to live…read moreright by it and would walk home after dropping my car off, now I live 6 miles away but I still only take my vehicles to Jason's and still walk home. The staff is friendly and knowledgeable and importantly cares about my wallet and always tries to save me money. A special shout out and thanks to Fred who always goes the extra mile for me and my older vehicles. No matter what your vehicle needs, trust your vehicle(s) to Jason's Auto Care. Sean

I took my car to Jason many years ago when he worked at the Amoco on Merrimon Ave. That was more…read morethan a decade ago. I called this his shop this morning to see if they could look under the hood at an issue. I was able to take it by for a quick check today - unheard of at most places. William checked it out, gave me a go for safe driving. I then talked to Fred, the body guy, about some dents and dings on the body of my car. He buffed a few scuffs off and we made a plan for some more detailed work. No charge for either guy!!!! We will take our Passat into them next week for some $$$ work and I know we will be pleased. These guys are the best! They are friendly, thorough and fair. Thanks William and Fred.

This place is great! The front office staff was amazing, there was a hiccup, but the mechanic and i…read morebelieve owner made it right and went above and beyond to make sure I got what I needed. Reasonably priced, great service and customer care. Quick returned phone calls and communication. This is where I will take my car in the future!