When I initially saw all of these 5 start reviews, I was skeptical that the reviews must be…read moreinflated. Trust me when I say that working with Fairway was a 5-star experience. After an emotionally abusive experience with a credit union and interviewing a mortgage broker that reminded me of a used car sales man, we found Fairway Mortgage. I am so happy I decided to take a chance on these reviews. James is extremely efficient. He provided us our initial pre-approval in one day. Once we found a home, James and Maya were ready to get us closed in 2.5 weeks. Our realtor and escrow agent both confirmed that James and his team provided one of the easiest closing processes in which they have participated. As first time home buyers, we could not have asked for a better experience. Bonus Fact: I wrote this review from the comfort of our new home!

James was incredibly helpful through every step of the purchase of my final home. Thankfully, we…read morefound the ideal property quickly and via reference from my friend & realtor Lori Austin, I was introduced to James. With documentation and processes having changed over time, I had questions. James took the time to walk me through different options inclusive of (3) selections for financing, review of all costs associated, and more! He is a responsive, considerate, and respectful professional who brings both trust and integrity to the largest investment of our lives. Thank you James!

Many of you know the home buying process can seem impossible. It can be stressful discouraging and…read moreespecially demoralizing. TRUST ME I KNOW ! But without Rachel and the Bolt mortgage team this wouldn't even have been possible. I have nothing but the best to say about this mortgage lender and Rachel. I would give them 50 stars if I could. If you were like me and need a miracle or just someone in your corner BOLT MORTGAGE! I'm not even kidding they move mountains. Please if you are looking for a lending company. Look no further than Bolt Mortgage. They legitimately care about you.

This is the second house we have purchased using Matthew and NRL Mortgage. Matthew is our go to…read moremortgage broker. Matthew is extremely knowledgeable about the Galveston and Houston area and does his best to get you the best interest rate. The front office of NRL Mortgage ais awesome and kept in constant contact. They answered any question I asked.

It is a shame that so many businesses don't attempt to be part of the city. Frost Bank is located…read morenear a school and refuses to let parents utilize the green space to pick up their children. Seems like a missed opportunity to connect to the city.

It's great to walk into an establishment "where everybody knows your name." It's creepy at a bar,…read morebut at a bank...it must mean you are loaded. Well, I am not loaded and still every Frost Bank team member greets me by name and with a smile, every single time I walk in. That's customer service...and it's the kind of customer service that makes you overlook the .0001% AYP from your savings account!

Jennifer and her team was amazing to work with! Great customer service, very helpful, and very…read moreknowledgeable about what financing program works best for our situation. I highly recommend the Rader Team if you're looking to refinance or purchase a home!

From the owner: Residential Mortgage Loans - conventional, FHA, VA, USDA in Texasread more

They are extremely helpful! Make the process of buying a house not so crazy and stressful . They…read morealways get back to us in a timely manner!

They are the worst people to work with ever, don't believe anything they say they are all about…read morerailroading you out of as much as they can and say they are there for you if you get in a bind but they won't they will just sell your not Ass fast as they can. Bad business practices for sure

First, let me say I joined Navy Federal Credit Union because I felt that they were more customer…read moreoriented than say, Chase Bank. I purchased a used car from them in 2024 and paid it off. I applied for and was given pre-approval to purchase a used car. The rate was 6.49%. I ended up purchasing a new vehicle. I then called Navy Federal credit Union, and asked to have my interest rate adjusted accordingly. I spoke to three different people three different times and was told there was nothing they could do. I called again this past Friday on April 25, 2025 and spoke with two people. The first person I spoke with was reasonable and transferred my call to a supervisor named Robert the last name provided. I told Robert I was disappointed with Navy Federal Credit Union unwillingness too communicate with me in good faith. I didn't say to him "your people could have said to me if I change the terms of the loan, i.e., the number of months financed why wouldn't they modify the loan?" Robert said he would change the interest rate. Based on my recollection of the conversation, he agreed to change the rate from 6.49% to 3% with a 36 month finance plan. I waited to get the revised loan agreement/promissory note and it arrived on yesterday, Monday, April 28, 2025. Unfortunately, it had the terms of the original loan. I called back to Navy Federal Credit Union and asked to speak with a supervisor again. I spoke again with Robert who may or may not have remembered our conversation from three days prior. He said according to the notes, the interest rate should be 3.9% and not 3%. Since according to them, all calls are recorded I asked for a copy of the recorded conversation. I was told I could get a printed transcript and not the actual recording. Having worked in the Legal field for a long time I know that in depositions people are afforded the opportunity to make revisions to the document. I've expressed my concern that without hearing the tape I was left to the mercy of whomever was transcribing from the recording. And, that the transcription may not be inaccurate representation of what was said. This experience caused me to look back at my previous loan with Navy Federal Credit Union. I discovered their business model is not as beneficial to its customers as one would like to believe! Their model does not allow principal payments! Safe for instance you have a loan and you make a $10,000 payment to reduce the amount owed. That amount of money is spread out as if you were making multiple monthly payments. The monthly payments have interest calculated into them, therefore the consumer is not saving as much as they could. Reducing the principle saves the consumer the most amount of money. I strongly encourage everyone to listen closely to the word choice that banking officials use. These people are highly trained to intentionally mislead customers by redirecting you with words that do not answer specific questions, and lead you down the path that distracts you from your initial interest. From what I've seen most banking institutions employee similar tactics to maximize their profits, leaving the customer, unaware that they could've saved the money! As of this moment, I have not received the revised promissory note with the new terms. GN3

I went in to make a deposit the customer service representative was very friendly and…read moreknowledgeable. I love the extra step of security I'm so happy that I'm currently in the process of moving to a city that have a NFCU bank. I love Navy Federal!!!

Sandra Womack is an excellent lender, she and her gang have never missed a closing. Always…read moreprofessional, always comes through for my buyers !! Great lender - check her out

A fantastic homebuyer experience!!! Both Sandra and Carol were extremely attentive and available…read morewith my husband and me. Our case was a bit more complicated due to past credit issues and my status as a 1099 employee. But, Sandra walked us through STEP BY STEP to get us our home loan. I would recommend this company to anyone and everyone. Thank you Sandra and Carol!!!!!

Monica Gries is absolutely awesome, She was informative and kept everyone in the loop on what was…read moregoing on with our loan process. Things got down to the wire for our closing due to issues with the listing agent not getting things in on time. Monica was on the ball and got things pulled through on time. She is dedicated and answered any question that we had no matter the time day. I would recommend using her with no reservations.

From the owner: I have a lot of flexibility as an independent mortgage broker, which I love because it means more…read moreoptions for you. My experience working for a mortgage bank showed me that clients were often paying for huge buildings and executive salaries. I didn't care for that corporate structure. Unlike a mortgage banks that maybe be limited to specific products and may have stricter guidelines, I have access to a wide network of lenders and loan options. My job is to do the legwork for you, shopping around to find the best possible rates and terms tailored to your unique financial situation. HIT Mortgage, an acronym for Honesty, Integrity, and Transparency. These three principles are pillars I run my business and my life by. With honesty and true tranperancy, I’m here to help you understand all your loan options so we can find the best mortgage option for you and your family. Give me a call today—let's chat about your current or future mortgage needs.

If you want an agent that fights for you, this is the one! My husband found Evan using chatGPT. A…read morefirst he said. Lol. We put the golden list of what we working looking for, and up came his name as the right fit. And it was right... Working with Evan has been an amazing experience from the beginning. I can't say enough. The communication Grade A - incredibly responsive, provides weekly market updates with insight and recommendations based on expertise. Customer service is impecable. And when our sale faced obstacles, he did everything in his power to fight it to the end. His good nature, positive attitude and driving force got us all the way to the finish line. Could not have asked for a better agent! 10 out of 10 - hire him

Finding the right agent can feel like dating - lots of possibilities, few good seizures…read more Fortunately, I struck gold! This real estate agent Evan was friendly, sensitive and really listened. The whole process made smooth, without stress and even fun. It is absolutely worth recommending