Such a pleasure working with Melissa to purchase my first home. She was able to work out an amazing…read moredeal with builder D.R. Horton that allowed me to close on a new build which I didn't think would be an option for me. She connected me with the most amazing loan Officer ever that allowed us to close on time. She offers home buyer courses that prepare you for the process AND she even follows up after you have closed on your home.

Melissa has been our realtor since moving to Texas. She helped us purchase and sell our first house…read moreas well as the purchase of our current home. She is very knowledgable and we still call her her for real estate questions.

They are extremely helpful! Make the process of buying a house not so crazy and stressful . They…read morealways get back to us in a timely manner!

They are the worst people to work with ever, don't believe anything they say they are all about…read morerailroading you out of as much as they can and say they are there for you if you get in a bind but they won't they will just sell your not Ass fast as they can. Bad business practices for sure

Rick is quick to respond, had excellent communication and was able to work with me to lock in a…read moreloan asap so I could my first house. Rick is a great resource you can trust

Very nice and easy going guy. He helped me got my first home. He takes his time to explain the loan…read moreprocess. Keep Up The Good Work!!!!

The attitude displayed is highly unprofessional, characterized by rude and disrespectful behavior…read moretowards clients, particularly Mr. Methew and Mr. Sam, with whom I work regularly. They require proper training to understand how to maintain professionalism. I have no issues with the owner of Prompt Realty, but he should ensure that his office staff are more knowledgeable and respectful.

FRAUD. We looked at…read morea home on a Saturday, reached out to John and had no reply. We loved the home in Pearland and decided to try and move forward regardless of our realtor having no reply from John for two days. Monday, we filled out the applicated, and my realtor AGAIN reached out to john stating how interested we were in the home. John replied "ok"... on Monday. Tuesday, we finally get a email response stating we were missing information for our application. We sent in all missing details and asked to proceed with paying our application fee via zelle. I sent funds and within 6 minutes we were told that the house we were applying for was sold. To be transparent, they did tell us on Monday, that another application was being reviewed. My discrepancy is when we sent the application, he asked us to pay the application fee via Zelle, we did and not 5 minutes after funds were sent we got an email stating the house was sold. Having sent a zelle payment he then tried to state that he needed my information for the refund, he already had my information from my application, emails and txt. Be warned. It took 2 follow emails to get my refund and no sympathy.