I love doing business with this bank! People are so nice and super friendly ! Always happy to help…read morewhenever I come in !

From the owner: At U.S. Bank, our dedicated banking team is here to help you along your financial way. Bank with us…read moreand enjoy a host of U.S. Bank products and services, including credit cards, savings and checking accounts, business banking, retirement planning, refinancing, personal lines of credit and more. Whatever your goals - large or small - our dedicated banking team is determined to helping you make it possible. Member FDIC. Equal Housing Lender.

Kathy Harms Mercer is a great banker, and this location is spacious as well. It's a bit hard to…read moreaccess due to Webster Groves construction, but it's okay.

The WORST. They shut off my autopay, making me miss payments & did not contact me. They locked me…read moreout of online banking & tried to gaslight me that they called me. No records of calls or voicemails. You cannot use a credit card for payments, which is ridiculous. The WORST.

Keeps cold calling me to switch banks. No other bank does this, only the Webster Groves branch of…read moreRegions.

Best. US Bank Branch. Ever…read more Aside from the fact that its location inside of a Schnuck's (which is genius, by the way -- cuts out two errands at one time!) means that the office hours are extended until 7pm on weeknights, this branch has some of the best staff I've ever worked with. Not only are they incredibly quick and competent, these are some of the warmest, friendliest people I have ever encountered behind a bank counter. Embarrassing story that shows just how nice they are: one time I stopped by to deposit a check, and as I was filling out the counter slip, I ended up spilling water all over it. So awkward, right? But the staff is so nice that they didn't even laugh at me. Instead, the ladies behind the counter grabbed some paper towels, and told me that if I laid the check flat to dry, I could come back the next day and it would be just fine to deposit. Needless to say, I will be stopping by this branch with many more of my future deposits. And a fully-sealed water bottle.

I have always been happy with US bank. Visiting Missouri, I was not sure what to expect since I…read morenormally bank locally on the west coast. Needless to say, the service is great, the guys that work there are friendly and its been a pleasure to bank out of state.

Always a great experience at this PNC branch! The tellers are so friendly and professional, and the…read moremanager is extremely knowledgeable. They made opening my new account quick and easy. Excellent customer service--highly recommend stopping by this location!

Inept and so slooooow. Already have accounts at this bank but needed to open a trust account for…read moremy father to sell his house. He has dimentia and has been living in a memory care unit for a couple years already. We had a letter from his doctor stating he has dimentia, lives in a memory care unit, and "he has difficulty following one step instructions, knows his name only and has not managed his finances for the last 5 years." It took three weeks(!) for their legal department and Will Carson (the banker at the Webster branch) to come back and say the doctor's comments weren't enough to show my father is incapacitated. They said the doctor didn't make it clear that he's incapacitated due to the dimentia even though she stated he's in a memory care unit "secondary to neurocognitive decline". PNC went so far as to speculate that my father might just be lazy and that's why he's not handling his own finances. Will Carson stated: "The current statement of "has not managed his finances for the last five years" isn't dependent to his current health. They see it as (him) just not doing the task." My father with dimentia is just lazy I guess. Thankfully, as this process dragged on for weeks, and the closing date was approaching, I walked down the street to Chase bank to start the same process. They were wonderful. Using the exact same documents, the whole process took three days. I just can't believe they asserted that my father is simply being lazy.

I have been a satisfied private client for the past 10+ years. I consistently receive prompt and…read morecareful service. Special thanks to my account manager, Katie Roberts, the most dedicated associate I have encountered at any company.

Highly recommend this bank for a home loan. Excellent service from Jennifer and Tracy. Made the…read moreprocess so easy and very patient with us.

I have been putting off opening an account at a financial institution since I moved back after…read moreCovid, satisfied with my online banking solution. However, sometimes you just need a place you can drop in and get cash or buy currency or do whatever banking business is easier in person. Setting up my account was really easy, they have a good number of locations convient to me, and, most importantly, haven't done anything to anger me (REGIONS).

Always a pleasant experience coming to this bank. The parking lot can get kind of tight if there…read moreare a lot of cars, but there is ample parking nearby in the adjacent lot. They have a couple of drive up teller lanes and a drive up atm outside. You're able to handle all of your banking needs in one spot.

0 stars!! I needed to add cash to my checking account today . I rushed to the drive through at the…read moreChippewa Street near Hampton in south the city at 4:58 .. there was no one in any of the lines . I waited at the window for a few minutes with the cash and my debit card in hand . Finally a young man came to the window. i proceeded to explain my transaction to him only to be laughed at and told the bank was closed!! I explained that I was there at 5pm and he continue the laughter in my face as he pulled the shade.. what a rude encounter. I was so upset about getting non sufficient fund charges that I called Commerce Support on my phone... the woman on the phone helped me but also agree that this employee was extremely rude. I am closing my account with Commerce Bank

Kathy Harms Mercer is a phenomenal banker, very friendly and informative. This branch is newly…read morerenovated as well. I recommend Commerce!

I stopped in on Saturday morning with no issues. They provide parking in the front of the building…read moreas well as the back. As soon as I walked in I was immediately greeted and offered assistance. The cashier, a young man, was extremely polite and helpful the entire time. It was once again a great banking experience. It was my first time obtaining a cashiers check and the entire process was effortless and easy. US bank has changed a few service options that at one point were free but now they charge. A cashier's check is $10, checks are no longer free but 50% off for seniors. I still like US Bank and recommend to others for your banking needs.

This bank still has customer service agents on site. You can go in and someone will help you with…read morenew accounts etc.. And the tellers recognize me. I want to speak to a human in person about my accounts and this branch has long time people that I go to again and again.

.The young man that waited on me was state of the art snd point on sales. Very informative and…read morearticulate in his knowledge of what I req5uired mo

Central Bank on Manchester in Des Peres has wonderful Customer Service. I have always found the…read moretellers to be friendly and helpful. This location is very convenient and has multiple entrance and exits due to surrounding businesses. They are efficient in helping me with large withdraws of specific bill denominations. Central Bank has over 140 locations across Missouri, Kansas, Illinois and Oklahoma. They have been serving the St. Louis area of over 115 years.