If you are one of those unfortunate people out there who happen to own a home and can't call a…read morelandlord to fix your troubles, you tend to rely on certain groups of people to help you out when daily living in your home goes south. Take for instance, a 3-year-old in a 2nd floor bathroom with plenty of toilet paper and a toilet that will not stop running. The power of water is an awesome sight to behold, but when it comes dripping and pouring through your 1st floor ceiling, your shock and awe tends to belong more to the panic variety than wonder and amazement. For those of you who have not had this life experience, I offer these sage bits of experiential wisdom: 1) don't panic, 2) shut off the water, 3) get towels and mops, 4) call a plumber, 5) pray (can't hurt), and 6) call Power Dry. My family was the victim of just such an incident this past week, and needless to say you do feel rather helpless and worried when you see an upstairs bathroom turn into a sequel of "A River Runs Through It". Sooner rather than later, you are going to want to call professionals who can get to scene and help alleviate the moisture problem, for fear of mold setting in. That's where Power Dry comes in. We were fortunate enough to be home when this happened, so the damage was contained fairly readily. Our insurance agent (State Farm) recommended Power Dry, as they were a preferred provider for these types of situations. Although our guys were way over in Missouri on another case at the time we called, they got to our house as quick as possible and were able to start hooking up industrial blowers and dehumidifiers relatively quickly. The whole process probably took just under an hour. They were very methodical and certainly gave the impression that they had seen these situations many times before and knew what to do. The sound of several blowers and dehumidifers can be rather disturbing ... sort of like living on the tarmack at KCI. But you do what you have to do. After 48 hours, they were able to come back and take most of the equipment out, and another 48 hours later we were cleared to have all of the remaining equipment removed. The guys who provided service to us were friendly, knowledgable, and even dealt well with our excited 3-year-old daughter. I don't recommend going out of your way to try and find an excuse to get the Power Dry folks over to your domicile anytime in the foreseeable future, but if you need them, they are a great bunch of guys and ladies to have on your side in a tough situtation. A+++

- My sump pump failed, flooding my basement. I contacted PowerDry for water mitigation, and on July…read more28, a representative named PJ visited, inspected the damage, and provided me a written bid of $7,712 to $11,079. PJ made several assurances: that the final invoice would likely fall at the lower or middle range of the bid based on his evaluation, that they would work with my insurance company (Traveler's, which has a $10,000 limit for sump pump claims), and that they would do their best to ensure I would not pay out of pocket for mitigation and restoration. Relying on these statements, I proceeded with PowerDry. - After the work was completed, I was shocked to receive an invoice for $13,056--well above the signed bid maximum of $11,079. When I asked for clarification on why the costs were nearly double the lower range initially promised, they could not provide a clear explanation. They admitted there were no unforeseen complications or delays but simply repeated that the charges were "industry standard." This directly contradicted PJ's assurances and the written bid, creating a strong impression of misleading and opportunistic practices during an emergency. -Additionally, during removal of the basement trim, PowerDry caused damage to my drywall that was unrelated to the water damage. When I requested they repair or take responsibility for the damage, they refused, claiming they were not liable. -I feel misled and exploited at a vulnerable time. PowerDry used reassuring promises to secure my business, only to inflate costs beyond the bid and refuse accountability for damages they caused. Their conduct feels like bait-and-switch tactics, prioritizing profit over honesty and customer trust. I am seeking accountability for their misleading practices, overbilling attempts, and property damage.

I cannot sing the praises enough for R& J Services. Ronald is one of the most pleasant businessmen…read moreI have ever worked with. He and his team helped us with our rehab projects. We have worked with countless contractors and Ronald by far was the best communicator. He was transparent and very clean and meticulous with his work. For once I did not feel as though I had to babysit. I knew he not only was taking care of our properties but was Efficient and on time! His pricing is fair and we will definitely be working with them for future projects. Thank you R& J Services for your professionalism in this industry. It is refreshing.

From the owner: We are a full-service, licensed, insured and certified restoration and cleaning company delivering…read morereliable Water, Mold, Fire and Biohazard remediation services 24 hours a day, 7 days a week. Our IICRC-certified technicians will quickly inspect and evaluate any damage and provide a detailed and itemized no-obligation estimate. If necessary, we work with all insurance carriers so you don’t have to, plus, we offer financing options for claims not covered.

This company is unbelievably great. Stop scrolling and stop here. In 1 hour, they were here…read more Between arriving quickly, working within my budget, quality workmanship and integrity, I would have to give them the highest rating. My peace of mind was met right away by the professionalism displayed. They all worked together as a team with the highest standards. Nick, Jonah, Mark & Jmorie restored my faith in asking for help and receiving it when my home flooded.​

I had water damage due to a leaking toilet. Standard Restoration came out the day I called and…read moreexplained what needed to be done in order to resolve the situation. Mark came out, assessed the situation, and went to work. He moved the items in my garage and organized them outside the work area. He removed the damaged sheet rock and insulation and disposed of it. The garage floor was swept in order to prevent debris from getting into the prepared area. Fans were placed in the sealed area to maximize the drying process. I was very impressed with Mark's knowledge and his workmanship. He was professional, courteous and dedicated to my restoration project. I could not be more pleased with the work he performed and the manner in which he carried it out.

Good place to go to buy supplies. Friendly and small business is always a plus. Will do business…read morewith them for many years to come.

From the owner: We sell business to business as a #1 resource for commercial grade carpet cleaning equipment and…read morechemicals.

My house had a minor fire. Serve pro did a GREAT job with the clean up. HOWEVER. I am disappointed…read moredue to the fact that I am disabled and as it took me awhile to finish unpacking so awhile to notice the following items never made it back An antique basket 3 surge protectors My dry erase board A cast iron grill skillet Several expensive copper kitchen canisters A tool bag full of tools AND my very expensive mahogany bedroom set was banged around to come back with scratches and drawers that stick.

Had expert service from ServPro of Olathe! Thomas and his side kick LaNoel came to our house after…read morea kitchen fire to clean our carpets & furniture. First of all, both men were incredibly polite, were very thorough and made a huge impression! The floors came out beautiful and the furniture did too. I would definitely recommend ServPro for any cleaning services!

The phone number on the website for the Lenexa location is incorrect. In fact, it is my home phone…read morenumber and we have been receiving calls for them for several months. We have notified them numerous times of the error. While I continue to be polite to callers (after all, it isn't their fault they have the wrong number), I tell them to call one of the other numbers.

I called a few weeks ago to schedule a rug clean for a condo move out. I called to confirm the 3pm…read moreappointment the day before and was told they would be there. No one showed up, no one called to explain why a no show, and no one returned my calls to find out where they were. Extremely disappointed!!