I had my first child here and ultimately will have all my babies here! This Birth Center is amazing…read moreand the staff are unbelievable! With having a first child, pregnancy is scary, especially in the last 4 weeks. I had a couple scares and went in a couple times to get checked. All those times with false labor pains the nurses were kind and friendly. Not once did I feel uncomfortable. When I was finally admitted the nursing staff took great care of me. Helped with dealing with the contractions while waiting for my epidural and got me anything I needed in general. The Dr who performed my epidural was very nice and friendly. He walked me through the process as he did it and it really helped to keep me calm through the pain of both the contractions and the needles. My epidural lasted all the way through pushing, he really knew what he was doing!! Here, the delivering doctor, is whoever is on call, so it was not my original OB. I was extremely impressed with how I was treated throughout the whole process. I honestly believe that if it wasn't for the staff here, I wouldn't have had as great of an experience for my first time. They helped me with pushing and I believe they even saved me from any severe tearing. The recovery rooms are really nice, fit a lot of visitors at once and just felt very comfortable in general. The food was delicious! And I highly suggest getting the bananas foster french toast when you are there! The best part for recovery was that they had a nursery. I was able to have someone look after my baby so I could get a couple hours sleep before her next feed. I don't know how I would have handled everything without the ability to get the tiny break to regain some energy. I'm looking forward to returning for my next pregnancy and delivery. They know what they are doing here and they know how to treat their patients right!

My daughter recently gave birth at this hospital and it was the worst experience a mother could…read morehave. She had a Covid test ( which was not fully completed) and it came back positive. She was told if she had another one, it would change her care completely. She had the second one done and it was negative. It didn't seem to matter though despite being told this. She and her husband were not able to see or hold her baby after birth. She wasn't able to clean up or shower and was released less than 24 hours after delivery. There are more details too, but just too much to put in this review. I cannot even believe this horrible experience. This is a point in your life that you always remember. She was robbed of all of this. She had no bonding time with her baby, no photos, nothing. And she did NOT have Covid which was clearly shown in her negative test and no symptoms. My other daughter gave birth 3 weeks later and changed her hospital because of this. She ( and all of us) are so glad she did. I give this hospital zero stars!

Dr. Erick Demaris shouldn't be a Doctor. He rushed thru my son's apt because he was over an hour…read morebehind and then he wouldn't even treat him! Now my son has to miss another day of school to go to a Dr that knows what they are doing.

They continue to have amazingly crabby ass staff. I really highly dislike this clinic. It makes me…read moremiss our old- far more personal, pleasant, actually health knowledgeable old clinic. This place really is terrible on so many levels. After more than a handful visits and checkins being this bad- I'm looking for a different clinic that actually seems to care about their patients. Check in staff included.

I can't figure out how to send info to my physician other than snail mail. The website is awful. It…read morewill raise your blood pressure to unsafe levels. I'm considering changing to another organization because of the communications setup.

We have been going to this clinic for ten years and almost immediately ran into problems with the…read morereception staff! Very poor patient relations skills. We loved the pediatrician so much we decided to bare with it and not complain. Eventually, after waiting over three or four years, the rude staff got replaced with real professional patient relation specialists and we were relieved! Then a few of years ago we had a problem with one of the nurses who broke a needle into my son's thigh for being too aggressive while giving him a flu shot. That made us go through an unnecessary procedure where we all had to get AIDS Testing (evidently the needle poked the nurse, too) and my son had to get another injection! I should have filed a complaint, but out of respect for our pediatrician... we kept our mouth shut. I should have taken that whole incident as a sign, because a few years later a man at the lab had to stick my son with numerous needles to draw his blood. My son was traumatized and crying out in anguish! I luckily had some over-the-counter lidocaine spray I used on him to relieve the unsuccessful numerous attempts! We weren't gonna let that man touch our son again. Which is exactly what we told the same male lab tech yesterday when we had to get my son's 11 year Well Child Visit labs taken. Some middle aged blonde chick comes over to prep my son and find a good vein and I proceeded to get my lidocaine spray ready for post-procedure and the woman declares she "won't allow" me to spray the numbing spray over the injection area. I immediately stated that I'm going to do it anyway and so she refused to proceed with any lab work. I bust out cussing them out for being sadistic psycho freaks as I left the building. Needless to say, we no longer need the services from any providers at this location! There apparently is a pattern of staff that appear to enjoy hurting children there. I highly do not recommend this clinic. Your children deserve better!

Our doula Sarah was great when she was here to help our family but I can't in good faith recommend…read moreWelcome Baby Care and their unprofessional/disorganized admin services to other families. Not only did the owner run late and almost miss our very first meeting to get to know Welcome Baby Care & what they offer (because she admittedly slept in past our meeting time) WBC also decided that our previously arranged doula schedule was less important than another families new request for doula Sarah, despite us having had her scheduled with us previously weeks in advance (prior to this other client). I understand things happen but I feel that what I experienced from the owner & her scheduling team was very unprofessional - and left me without care and needing to scramble in order to find help with my baby and not let my own clients down for my and my husbands in home business and meetings..causing this new mama a lot of stress that was unneeded as shouldn't have been an issue because I thought I had a dependable service.

Love the staff at Welcome Baby Care! They've now helped us with two of our babies and it's such a…read morerelief to have someone trustworthy watching our newborns so we can get some much-needed sleep! The service and care are both wonderful - cannot say enough good things!

Great staff at this clinic! Responsive! I have had interactions with several staff at the clinic…read moreand they were all great!

My new endocrinologist is a very smart young doctor. This group runs a very efficient office. The…read morestaff are helpful and pleasant. The lab technicians are pros. The blood draws have been painless. No vampires here! Just careful and exacting with a needle. My doctor's notes are available quickly and his notes when the test results are available are clear and encouraging. No long waits to get his impressions and instructions. I'm very pleased with my care.

I go to an Internist there, Dr. Jillian Suzukita. She is wonderful. I've also had Dr. when I had…read morepneumonia and she was absolutely great. I do know that they are unusually busy there and have been looking for more Internist to hire.