I have had 2 sales from this place they are awsome I just got a harley from them I will repeat…read morebusiness with Gillis power sports ! Everyone there knows their job an are very polite. I will continue sending people there! When u buy a used car its just that a used car no one can foresee what going to happen 3 months down the road!

They are also quick to sue people over repos of you bought a lemon . I see this all the time with…read morelocal people who got stuck in that situation .

Well this disabled Veteran made a few mistakes on this Easter weekend. First was buying a…read moreside-by-side from Southland Power Sports in Lexington TN (https://www.facebook.com/southlandpowersports). I didn't realize this at the time until I went to pick up my side by side today, Good Friday, after some 'warranty' work. My heavens, didn't realize how hustled I was buying the extended warranty. It apparently doesn't cover anything, even though the limited CF Moto warranty states that it does. I was told it was a busted break caliper. Ok, bought extended warranty so we're good. Was sent picture showing break fluid leaking, huh? I have date stamped pictures when I loaded up my vehicle on trailer & guess what, there ain't no leaks. No leaks on trailer, nor in their parking lot. So if there was a leak, it happened in their service shop. So there's the first inconsistency. Waited almost 3 weeks because I was told that they're waiting on part. Uh....ok.....So I started calling CF Moto dealers in Dickson and Nashville, guess what they have plenty of parts in stock. So there's the second inconsistency. When I went to pick my side by side up, I was sandbagged with a $613 invoice. No calls or heads up. :-( Oops, gosh that stinks. Talked to owner why caliper wasn't covered but honestly, in my opinion, this guy is so crooked he could swallow a nail & spit up a cork screw. They charged me, a retired disabled Veteran, $373.99 w/o tax for rear break caliper. I could have bought it for $299 w/o tax from CF Moto directly. That's a heck of a mark up SouthLand Sports tacks on. And even if it isn't covered under warranty, then I should have option of aftermarket right? And at fraction of price? Nah, that's not how this shady outfit works. Very crooked & predatory sweatshop. I was warned by a couple of are dear neighbors, oh boy they were right. SouthLand Sports business practices would make Californians and Wall Streeters blush.

We purchased a zero turn from them a year ago. It was having some issues and we took it in for…read moreservice. They checked it all out and not a few days later, the engine blew. They tried blaming us for lack of maintenance. We are extremely diligent in maintaining our mowers and tractors. Our livelihood depends on them and we need them. Not to mention they just MAINTAINED it the week before. We actually took it into them twice within one week prior to be serviced. We have called several times to find out what the status is. We are under warranty and they will not give us any details. We are at their mercy and without a mower. Our grass is out of control on our 3 acre property and we can not mow. SouthLand of Lexington is incompetent and unprofessional. We have purchased other things from them in the past and this is the first warranty issue we have had. They will not fix it or cover it, and our zero turn is sitting in their shop while we have no answers. We have a warranty that we are entitled to.

I purchased a used bike from Longshore, even though I live some 150 miles away. Also, because I'm…read moreSabbath Observant and work full time, it is extremely difficult for me to get to any motorcycle shop (as they are almost universally closed Sundays (and Mondays). Race day, you know) Before the purchase, the sales staff (especially Lane) worked with me getting specific pictures and videos to reassure me that this was the bike I wanted. Then, when I was ready to pull the trigger, my bank won't do used motorcycles on anything other than a personal loan, so the shop stepped in and arranged rather nice financing for me, with seemingly no effort on my part. Pick up day finally came, and everyone was lovely to work with, and quite respectful of the fact that I was taking a day off from work, and wanted to get moving. Love the bike, love the purchase. Kol hakavod, as we say.

Dan Kohler (spelling?) I'm parts is fantastic. He helped my pick out gear for my 5 year old. A lot…read moreof people aren't good with this. After a few minutes, I just I trusted him to pick out a complete set of dirt bike gear for me and my son. I purchased about a thousand dollars in gear solely because he was so helpful. Their selection of vehicles is the best I've seen in the SE since COVID. No pricing deception. Recommend.

On July 2 I began lawn mower shopping and after seeing an ad on line for Shoals Outdoor Sports for…read morea zero turn (which is what I was in the market for) I called the dealer and talked to a salesman named Hunter. After explaining that I lived in Florence, he offered to call the Florence location and have a sales person call me right back. In 5 minutes salesman Michael Rice called me back, asked when I could come in, I told him within the hour, so I went down there and about 2 hrs later walked out a proud owner of a new Cub Cadet Zero Turn. The whole process was very pleasent, Michael was very pleasent and knowledgeable about his product. His manager, finance Mgr and staff were all well trained in customer service! It's refreshing to get this kind of service from a group of people excelling at their job! While finishing paper work, Hunter called me to make sure i had received a call and that they were taking care of me, then thanking me for doing business with Shoals Outdoor Sports..I WILL BUY THERE AGAIN. My thanks to Hunter at the Tuscumbia location and Michael Rice at the Florence location

Great sales team and products. HORRIBLE SERVICE DEPARTMENT!!!! 4 days for a bolt and pulley! I…read morecould've done it in the parking lot in 2 mins if they would've given me the part. Absolutely ridiculous. Service advisor couldn't give me any info or timeline. You can purchase whatever you want there and it be good. But pray you don't have a warranty or need service!