I was very impressed with this man's driving and clean car…read more Jason was very helpful in getting us to my eye cataract surgery and brought us right back home. No question that we will call him first if needed again!

I was in a panic, my 87 year old mother received a call from her doctor this morning advising her…read moreto go to emergency. After her appointment and blood work yesterday, he felt she has appendicitis and needed to be seen ASAP. I live in the Bay area and had no way to get her to Roseville emergency over 2 hours from me. I did not want to use Lyft or a taxi as they would not help her in and out of the car and not be the caring ride I would hope for. Besides she does not have an iPhone to use the app. In Sacramento, I have a nephew but he was working and lives in Elk Grove. He does not drive, legally blind. My niece is a single mother to 3 little girls and a college student, as well as care giver to her mom. She was not able to help either. I was about to give up and drive the 2 hours so that I could take her to ER. I had an idea to look for non emergency transport for medical, thinking that would be a good way to go. Found out really quick they are EXPENSIVE! Mom is on a fixed income and I am certainly not rich. I supplement her as it is currently. Money is tight. I read a few reviews and saw Hands of Grace and thought ...okay this is the person to call. Don't know why, but this was the one that I called. OMG, am I glad I did! Jason Daniel answered the phone. He was kind, caring, understanding, helpful. I asked, waiting for the big number, how much it would cost to get her to Roseville emergency, he asked how much we could afford, really? Are you serious? That is unheard of in todays world. What an incredible person, even willing to trust that I will send him a check to pay the fee. Amazing human. This is who you want to transport your loved ones. Someone with a heart, with compassion for his fellow human beings. Someone that actually cares. I will recommend him to anyone I know in the area. Please use his service when you are in need. Keep him in business, we need people like him. I cannot speak highly enough for this man. I don't think you will ever be sorry you called him to help you out or your loved one out. He will be the first person I call in the future for my mom to go to her medical appointments. Call him, he is the right person for your transportation needs. So kind. I broke down crying on the phone to him and he was so kind and understanding. I highly highly recommend this man and his service.

In the two times I have used this company my experience with this company is very positive. The…read moredriver is very courteous, and helpful.

My uncle has a medical condition that requires him to get professional transportation services on a…read moreregular basis. After our last few horrible drivers we came across S&S medical transportation who has provided unbelievable services. 1. He is always early 2. When my uncle gets out of his visits S&S is there. My uncle said the driver is very nice and helpful in getting him in and out with this van. We can't be happier to find S&S. I recommend you give them a call for your medical transportation needs A+++

I called Issac to get transport for a client to two dialysis appointments. He assured me that he…read morewould be able to get the client to his appointments without issue. I sent him the information as requested, and got a canned response that they would get back to me shortly. I never heard back, but I figured that we had everything in hand. Pick-up time arrived and no transportation was in sight. We had to make emergency arrangements which caused anxiety to our client and to the caregiver who was caring for him. Dialysis is a life-saving treatment that must be done on schedule, and Issac really let us down by not showing up for this commitment.

Great service. The drivers are always polite and on time. I would highly recommend their service…read morefor your transportation needs.

Super accommodating for a late urgent appointment. Grateful for a service that I don't wanna bother…read moreanybody else to drive me to and from appointments.

Great service! Prompt, courteous driver, who patiently waited almost an hour after my scheduled…read morehospital pickup time when the hospital was running late with their procedures. Best of all, they didn't charge me a penny more than their original price quote for the hospital schedule glitch. Thanks Marci, Megan & Caleb! You really lived up to your company name!

Excellent experience using Aapax transport. This was our first time needing medical transport for…read moremy elderly father who broke his leg and is in a wheelchair. Our driver Musa was very kind, caring and friendly. And an excellent driver! He arrived a few minutes early and came back to pick us up exactly when needed. Highly recommend this company and I'm scheduling our next needed service right now!

When my mom needed a same day appointment, I needed to find transportation to get her to the…read moredoctors. Both my mom and I do not drive, my mom hasn't for months. I called a few transport services, Aapax responded. I found the cost to be acceptable for round trip service. The scheduling was fast, there is a "no refund" policy for same day appointments. Aapax showed up with a vehicle for both my mom and I, the vehicle was clean and the driver very professional wearing a fresh mask. The driver helped my mom into the vehicle making sure she is safe and comfortable. Our trip was quick and safe, the driver was able to drop my mom and I off at the front door, they gave me their card. When my mom's appointment was finished, I gave the driver a call, they were there in no time. The next time I used Aapax the setup was just a simple for my mom. This time I had an idea on how long it would be so I could schedule a pick up time. It turns out I was off, or the doctors office was off whatever the case may be. The driver, the same driver we had before, was able to accommodate the delay. Again, this driving service is fantastic! I cannot recommend them enough. If you are in need of non emergency medical transportation, I highly recommend Aapax. Thank you for reading my review, may your day be wonderful!

Completely untrained to move an immobile senior up and down stairs, which created an unsafe…read moreenvironment for everyone involved. Do not recommend this company, if you love yourself or your loved one who is requiring medical transport services.

Driver very professional and personable and on time, scheduling was also very easy, reasonable…read morepricing considering it was a pretty long trip. I highly recommend, it's easy to see why their Yelp and Google rating are far higher than most.

These people brought my 92 year old aunt home without a blanket in the cold, the driver almost…read morerefused to help me get her into bed, I had to ask, they were late would not give no refund and left my gate open so all my dogs ran out in the street and almost got killed

Horrible experince. Did not show up when they sdaitd they would and overcharged me. I will not be…read moreusing this service again.

I found Rapid Response Medical Transportation after using ChatGPT to help me conduct a thorough…read moresearch comparing the pros and cons of available non-emergency ambulatory transportation services in the Sacramento area. Rapid Response stood out at the top of the list, and one of the reasons I chose them was that they were one of the few companies that clearly explained their billing process upfront. That was important to me because many other services simply ask you to request a "quote," without making it clear how the fare is actually calculated. From the beginning, Rapid Response gave me confidence that this was a professional, customer-focused company. I had the opportunity to speak with Obi, the customer service supervisor, and he made a strong impression. He explained that their goal is to create a low-effort experience for customers during what is often a stressful time. His view was that transportation to or from a medical procedure should be the last thing a customer has to worry about. That philosophy really came through in the service I received. The driver who picked me up, Michael, was professional, courteous, and caring throughout the experience. He arrived in a clean, new company-owned 2026 Kia EV6, which immediately felt more reassuring than a standard rideshare option. It was clear that Rapid Response is not operating like a gig-service model. This felt like a true medical transportation company with trained, accountable staff and a real commitment to customer care. The service was also very affordable, especially considering the quality and professionalism of the experience. More importantly, Rapid Response made me feel like they cared about how I was doing and how smooth the process felt for me as the customer. That matters a great deal after outpatient surgery, when reliability, patience, and peace of mind are not optional -- they are essential. I would absolutely use Rapid Response again and would highly recommend them to anyone who needs dependable, professional, non-emergency medical transportation. They exceeded my expectations and made a stressful logistics issue feel easy.

Amazing service went well. Drivers Michael and Cathy were great. Took excellent care of our mother…read moreall the way from Sonora to UC DAVIS medical.! OBI the manager was a pleasure to deal with and very helpful. In many ways. We would definitely use their service again and highly recommend it for any medical transportation needed.