Ana Capri hooked it up for me. You know the saying treat other how you want to be treated? That's exactly what she did for me. I had to call back C&VD and each time the service was so different I begged for them to get me back on the phone with Ana and thank God they did because everything was resolved and smooth and she helped me understand clearly what was going on. She was also very patient with me! Please don't waste your time when you call them just automatically ask for Ana Capri . Thank you Ana remember what we talked about read more

Spoke to agent and she said she would email information by the next day but didn't receive anything and it's been at least four days. Bad customer service. read more

I have never worked with this company. I have never inquired to this company. Until last month, I had never heard of this company. However they bought my info from somewhere and are now sending me solicitation emails - to my WORK email. Every! Day! read more

I have been working with Cruise and Vacation Desk for our cruises for years now and have always received courteous and professional service. I don't feel the need to ever go to anyone else ever. read more

Fantastic value!!! Booked a trip through Cruise & Vacation Desk and got the lowest prices anywhere and great service. We were a group of friends wanting to travel together and were able to secure a Bermuda cruise on the Norwegian Breakaway. The travel specialist was awesome and got us so many extras. The trip included a free drink package and an onboard credit for each person, dining upgrades per room, and the best of all, we got a vacation reward ($$$!) for using their service...oh so sweet to get a check in the mail upon return! Booking was easy and our specialist made sure to get our rooms all close together while honoring everybody's room needs for their individual families. She also helped us secure a private catamaran snorkeling cruise for an excursion once we got to Bermuda. All of the extras helped make this trip special-easily one of my favorite vacations. Will definitely book through them again. read more